BPM-Platform-Based Case Management Frameworks Reviews and Ratings
What is BPM-platform-based case management software (BPMS)?
BPM-platform-based case management frameworks are configurable 'apps' meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Case management frameworks (CMFs) are commercial software offerings designed to reduce the time and complexity of creating case-style process solutions by providing architectural patterns and at least some business domain capabilities 'out of the box.' Work is caselike when each work item — each case — requires unique handling, involving complex interactions between content, people, transactions and business or regulatory policies in order to deliver an optimal outcome. Case-style processes do not progress in a serial or completely predictable fashion. Rather, they often require multiple dependent workflows to be orchestrated, making them particularly complex to architect. Very often, caseworkers need the flexibility to decide the best next action for a case, rather than following a prescribed workflow.
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Pega provides a low-code platform that empowers the world’s leading enterprises to Build for Change. Clients use Pega's AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, Pega has built their scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow.
Hyland provides unified content, process and application intelligence solutions that help organizations unlock insights and fuel innovation.
Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.
IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.
Pega provides a low-code platform that empowers the world’s leading enterprises to Build for Change. Clients use Pega's AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, Pega has built their scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow.
Intalio, previously known as Everteam Global Services, is a software solutions provider with over 25 years of industry experience. The firm's primary mission is to accelerate organizations' business evolution by offering various software solutions that enhance the speed, efficiency, and accuracy of processes. Intalio specialises in digital transformation and software solutions, addressing business challenges associated with frontier technologies and creating significant additional value. The company is committed to incessantly innovating, keeping up with the dynamic world of technology to fulfill its mission of helping people and organizations reach their full potential.
Newgen is a company that specializes in providing a unified platform for digital transformation. This includes capabilities in process automation, content services and communication management. Its low code application platform is relied on globally, allowing businesses to develop and deploy complex, content-driven applications on the cloud. Newgen serves several uses cases across industries and is equipped to handle everything from onboarding to service requests and lending to underwriting, all in a fast and agile manner.
Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement.
Microsoft Security helps protect people and data against cyberthreats to give peace of mind.
IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.
Nintex is a technology company focused on process intelligence and automation. Today more than 8,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating, and optimizing business processes.
AgilePoint, based in Mountain View, California, provides solutions for enterprises to effectively manage digital transformation. They acknowledge the escalating intricacies of IT systems, rising maintenance costs of legacy systems, and the surging need for efficient processing of changes. AgilePoint emphasizes the significance of timely software development that facilitates sustainable digital transformation with minimal effort. Their low-code development platform offers a well-structured and governed route towards digital transformation. AgilePoint assists various industries, bringing about automation of tasks and processes while ensuring a manageable cost per ownership, swift time to market and effective workforce engagement. The company’s focus extends to provisioning of tools necessary for launching and overseeing enterprise processes on a large scale. They aim at simplifying and optimizing process automation, consequently enhancing resilience and agility.
OpenText powers and protects information to elevate every person and every organization to gain the information advantage. As a global Information Management company, OpenText offers a portfolio of solutions across content, business network, digital experience, security, application modernization, operations management and developer APIs. OpenText solutions help customers simplify their systems, connect their data, build frictionless automation and thrive in a multi-cloud world. The company fosters inclusive environments that leverage the diverse backgrounds and perspectives of all employees, customers, suppliers and partners.
Eccentex is a technology firm specializing in the development of low-code platforms, predominantly for case management and customer service applications. The company's central objective is to deliver solutions that simplify and streamline these processes, ultimately tackling the main business challenge of improving operational efficiency. The focus remains to provide agile software that is easy to customize and manage, reducing the complexity often associated with these tasks. The platforms designed by Eccentex serve a variety of industries, assisting them in expediting their operations and providing superior service in a cost-effective manner. The core values driving the enterprise include innovation, adaptability, and user-centric design.
Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations. We help solve:
Custom application backlog. Enterprise IT teams say “not now” to most custom application requests from business teams. While important to a department, they aren’t vital enough to engage limited IT bandwidth. Kissflow gives internal developers a hyper-fast platform to build various applications quickly.
Starting a citizen development program. Process owners are scattered throughout the organization and need a standard, approved, and governed way to build automated applications that are a step up from spreadsheets. With its simple no-code design, patented rules engine, and comprehensive governance module, Kissflow fulfills all the requirements for true citizen development.
OpenText powers and protects information to elevate every person and every organization to gain the information advantage. As a global Information Management company, OpenText offers a portfolio of solutions across content, business network, digital experience, security, application modernization, operations management and developer APIs. OpenText solutions help customers simplify their systems, connect their data, build frictionless automation and thrive in a multi-cloud world. The company fosters inclusive environments that leverage the diverse backgrounds and perspectives of all employees, customers, suppliers and partners.
Specializing in software development, PMG provides business-oriented solutions that aim to enhance operational efficiency and streamline work procedures. Its core product, the PMG Platform, is a low-code suite designed for business process automation, integration, and work management. PMG also offers Case Central, a pre-configured application serving the need for efficient and secure management of investigations. The company leverages its prolonged experience of over a decade in implementing these software solutions to bring about substantial efficiencies, up to 70%-80%, in business processes.
Zvolv is a platform focusing on intelligent process automation. It serves as an effective tool for planning, execution, and operations teams. The company solves the common business problem of slow and ineffective processes by expediting the delivery of key insights to assist in rapid decision-making, reduce execution timelines, and automate data-driven processes. Ultimately, Zvolv is an innovative solution that brings process excellence to businesses.
Bizagi is a major provider of low-code process automation platforms, connecting individuals, applications, bots, and data. It holds a prominent position in the marketdue to its flexibility and user-friendly nature. The platform, which is cloud-native, fosters effective cooperation between business and IT sectors. It's adoption and success rate are expediated because of this. Bizagi's active user community, comprising millions, includes a vast number of enterprises on a global scale.
Lecom collaborates to help organizations integrate technology into their daily operations. The aim is to enable businesses to be prepared to understand and meet changing client expectations efficiently. The company offers technological environments that can adapt quickly to constant changes in business needs. This helps executives and managers address challenges related to evolving processes, training personnel, and IT infrastructure development. Synchronizing technology changes with business requirements and client expectations is a critical challenge for CIOs, executives, consultants, and academics. Lecom strives to reduce solution development times and provide process-based, collaborative, mobile, and operational intelligence solutions, enhancing the interaction between business units and technology. This approach aims to improve productivity and foster innovation in private and public organizations.
ISIS Papyrus is a global software vendor with over 35 years of experience in delivering enterprise solutions for customer engagement, operational enhancement and digital transformation. The Papyrus software provides Omni-channel communication, BPM & case management and content services in an integrated platform to help organizations create, capture, extract and share information and deliver digital processes and enterprise software solutions in less time. The main focus of Papyrus software is on enabling non-technical business users to create and maintain customer-centric communications and processes through a collaborative approach and low-code business designer tools for better business and IT alignment. The Papyrus cross-industry platform is used by more than 2800 companies in the finance, insurance, utilities, telecom, healthcare, and Public Company sectors for accelerating digital transformation and improving customer experience (CX).