• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • Conversational AI Platforms
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Augmented Data Quality Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Intranet Packaged Solutions
      • SD-WAN
      • Edge Distribution Platforms
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • Endpoint Management Tools
      • IT Service Management Platforms
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Customer Data Platforms
      • Event Marketing and Management Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Collaborative Work Management
      • Visual Collaboration Applications
      • Knowledge Management (KM) Software
      • Meeting Solutions
      • View All
    • Public Sector and Government

      • Government ERP Solutions
      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Configure, Price and Quote Applications
      • Search and Product Discovery
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Business Process Automation Tools
      • Enterprise Architecture Tools
      • Business Orchestration and Automation Technologies
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Game Engine Software
      • Website Builders
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Developer Productivity Insight Platforms
      • AI Agents for Application Developers
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Feature Management
      • Application Crowdtesting Services
      • Test Data Management
      • API Generation Software
      • Prototyping Software
      • Mobile App Analytics
      • Virtual Reality Development Software
      • AI-Augmented Code Modernization Tools
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Green Software Engineering
      • Event Brokers
      • Application Integration Platforms
      • Digital Twin of an Organization Platforms
      • Independent Third-Party Software Support of Megavendors
      • Microsoft 365 Implementation and Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • Multiexperience Development Platforms
      • AI Agent Development Platforms for Software Engineering
      • Application Portfolio Management Tools
      • Application Composition Platform
      • Internal Developer Portals
      • Cloud Development Environments
      • Load Testing Tools
      • Mobile Development Frameworks (Transitioning to Web and Mobile Development Frameworks)
      • Blockchain Consulting and Proof-of-Concept Development Services
      • B2B Gateway Software
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Value Stream Management Platforms
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • API and MCP Testing Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
All Categories
/
Observability Platforms

Observability Platforms Reviews and Ratings

What are Observability Platforms?

Gartner defines observability platforms as products used to understand the health, performance and behavior of applications, services and infrastructure. They do this by ingesting telemetry (operational data) from a variety of sources including, but not limited to, logs, metrics, events and traces. Observability platforms enable analysis of the ingested telemetry, either via human operator or machine intelligence, to determine changes in system behavior that impact end-user experience, such as outages or performance degradation. This allows early, and even preemptive, problem remediation. Observability platforms are used by IT operations, site reliability engineers, cloud and platform teams, application developers and product owners.

Modern businesses rely heavily on critical digital applications and services, which are revenue-generating, client-facing and important to the efficient operation of the business. Outages, performance degradation and unreliability directly impact top-line revenue, client sentiment and brand perception.

Observability platforms are used by organizations to understand and improve the availability, performance and resilience of these critical applications and services. Investment in and successful deployment of observability platforms leads to revenue loss avoidance and enables faster product development cycles and improvements in brand perception.

Learn More About This Category
How Categories and Markets Are Defined
Highest Rated By Your Peers
For Willingness to Recommend
Logo of ManageEngine Site24x7
ManageEngine Site24x7
Logo of SolarWinds Observability
SolarWinds Observability
Logo of Grafana Enterprise Stack
Grafana Enterprise Stack
For 50M-1B USD Companies
Logo of New Relic
New Relic
Logo of AppDynamics
AppDynamics
Logo of ManageEngine Applications Manager
ManageEngine Applications Manager
For North America
Logo of LM Envision
LM Envision
Logo of ManageEngine Applications Manager
ManageEngine Applications Manager
Logo of Grafana Cloud
Grafana Cloud
Integration & Deployment
Logo of New Relic
New Relic
Logo of ManageEngine Applications Manager
ManageEngine Applications Manager
Logo of ManageEngine Site24x7
ManageEngine Site24x7

Product Listings

Filter by

Products 1 - 20 of 106
Sort by
Logo of Dynatrace

Dynatrace

By Dynatrace

4.6
(1675 Ratings)
customers choice 2025

Dynatrace is a software that provides observability, monitoring, and analytics capabilities for applications, cloud infrastructure, and user experiences. It automates the collection and analysis of performance data across distributed environments, offering features such as real-time application tracing, infrastructure monitoring, digital experience management, and problem detection using artificial intelligence. The software assists organizations in identifying and resolving performance issues, optimizing resource utilization, and ensuring reliability of digital services. Its analytics engine processes large volumes of data to deliver insights that support operational efficiency and service availability for complex technology landscapes including cloud-native and hybrid environments.

Show More Details
Logo of New Relic

New Relic

By New Relic

4.6
(1462 Ratings)

New Relic is a software that provides observability and monitoring for applications, infrastructure, and digital experiences. The software offers features including real-time performance tracking, error analytics, distributed tracing, and alerting. It enables organizations to monitor and analyze metrics, logs, and traces from distributed systems to facilitate troubleshooting and optimize performance. New Relic supports integration with various technologies and cloud services, allowing teams to gain visibility into the health and behavior of their software environments. The software addresses the business problem of maintaining uptime, improving application reliability, and proactively identifying bottlenecks or failures across complex technology stacks.

Show More Details
Logo of AppDynamics

AppDynamics

By Cisco Systems (Splunk)

4.5
(1029 Ratings)

AppDynamics is a software that provides application performance monitoring by tracking and analyzing metrics across distributed environments. It enables organizations to observe business transactions, identify performance bottlenecks, and monitor application health in real time. The software delivers insights into infrastructure components, user experiences, and code-level diagnostics to help maintain availability and performance. AppDynamics supports integration with various platforms and technologies, offering visibility across cloud and hybrid environments. It facilitates root cause analysis and alerting, assisting enterprises in resolving issues that impact critical business processes. The software aims to streamline IT operations by automating anomaly detection and providing analytical dashboards for informed decision making.

Show More Details
Logo of Datadog

Datadog

By Datadog

4.5
(868 Ratings)
customers choice 2025

Datadog is a software that offers monitoring and analytics capabilities for cloud-scale applications. The software collects metrics, traces, logs, and events from various sources and provides dashboards, alerts, and visualization tools to help users track the performance and health of systems and services. Datadog integrates with cloud infrastructure, containers, databases, and applications, enabling users to correlate data across their technology stack. The software addresses challenges related to dynamic, distributed environments by providing observability and insights that support incident detection, troubleshooting, and optimization of resources and applications. It is designed to facilitate collaboration between development, operations, and security teams in managing application reliability and system performance.

Show More Details
Logo of Amazon CloudWatch

Amazon CloudWatch

By Amazon Web Services (AWS)

4.5
(708 Ratings)

Amazon CloudWatch is a software designed for monitoring and managing cloud resources and applications within Amazon Web Services environments. The software collects and tracks metrics, logs, and events, providing visibility into resource utilization, application performance, and operational health. Amazon CloudWatch enables automated responses to changes in infrastructure and supports alerting and dashboard creation for real-time monitoring. The software assists businesses by helping identify operational issues, analyze trends, set alarms for specific thresholds, and automate resource scaling based on performance metrics, thereby supporting efficient infrastructure management and incident response in cloud deployments.

Show More Details
Logo of ManageEngine Applications Manager

ManageEngine Applications Manager

By ManageEngine

4.7
(455 Ratings)

ManageEngine Applications Manager is a software designed for monitoring the performance and availability of applications, servers, databases, and other IT resources. The software provides detailed insights into application health, response times, and transaction flow, helping organizations identify and resolve performance bottlenecks. It supports monitoring for various technologies including web servers, application servers, databases, cloud resources, and virtualization platforms. The software features alerting capabilities, root cause analysis, and reporting tools to aid IT teams in ensuring the continuous operation of critical business applications. By enabling proactive detection and remediation of issues, the software addresses the need for maintaining optimal application performance in complex IT environments.

Show More Details
Logo of Azure Monitor

Azure Monitor

By Microsoft

4.3
(358 Ratings)

Azure Monitor is a software designed to provide comprehensive monitoring and observability for applications and infrastructure deployed on Azure and in hybrid environments. The software collects and analyzes data from various sources such as virtual machines, containers, applications, and networks to deliver insights into performance, availability, and operational health. It offers features including metrics collection, log analytics, alerting, and visual dashboards to assist businesses in identifying and resolving issues, optimizing resource usage, and maintaining system reliability. Azure Monitor addresses the business need to proactively detect anomalies, troubleshoot errors, and ensure the effective management of cloud resources and services within a unified platform.

Show More Details
Logo of IBM Instana Observability

IBM Instana Observability

By IBM

4.4
(315 Ratings)

IBM Instana discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by DevOps to optimize application performance, enable innovation and mitigate risk to help them add value and efficiency to the pipeline. 

Show More Details
Logo of Elastic Observability

Elastic Observability

By Elastic

4.5
(281 Ratings)

Elastic Observability is a software designed to enable organizations to monitor and analyze distributed infrastructure and applications by integrating data from logs, metrics, traces, and uptime information. The software aggregates and visualizes operational data in real time, enabling detection of performance bottlenecks and failures across cloud-based, hybrid, and on-premises environments. It assists teams in troubleshooting, root cause analysis, and maintaining system reliability by offering search, filtering, and alerting features. Elastic Observability addresses the business problem of fragmented monitoring by providing a unified platform to streamline incident response and improve visibility into application and system performance.

Show More Details
Logo of Grafana Cloud

Grafana Cloud

By Grafana Labs

4.6
(258 Ratings)

Grafana Cloud is a fully managed, open and composable cloud-hosted platform that enables teams to accomplish their observability goals faster and easier. Powered by Grafana Labs' open source projects – Grafana for visualization, Loki for logs, Mimir for metrics, and Tempo for traces – it supports 100+ data sources and 50+ curated infrastructure monitoring integrations to help organizations unify disparate data in Grafana dashboards. With the ability to natively correlate between metrics, logs, and traces, users can speed up root cause analysis and reduce mean time to resolution (MTTR). The platform is highly available, fast, and cost-efficient, supporting multi-tenancy at massive scale. It also offers turnkey solutions for incident response and management (IRM), load testing, Kubernetes monitoring, application observability, frontend observability, continuous profiling, and more, making it a comprehensive observability stack.

Show More Details
Logo of Splunk Observability Cloud

Splunk Observability Cloud

By Cisco Systems (Splunk)

4.3
(193 Ratings)

Splunk Observability Cloud is a software designed to monitor, analyze, and manage the performance and reliability of applications, infrastructure, and digital systems across cloud and hybrid environments. The software provides real-time visibility into metrics, traces, and logs, enabling teams to detect, investigate, and resolve incidents faster. It offers features such as automated anomaly detection, distributed tracing, customizable dashboards, and integrations with various cloud services. The software helps organizations address operational challenges by facilitating rapid identification of bottlenecks and failures, supporting efficient incident response, and improving system uptime and user experience.

Show More Details
Logo of Grafana Enterprise Stack

Grafana Enterprise Stack

By Grafana Labs

4.5
(186 Ratings)

The Grafana Enterprise Stack is a self-managed observability stack tailored for enterprises, with scalability, security, Grafana Labs support, and features that provide better collaboration, operations, and governance in a self-managed environment. The Grafana Enterprise Stack is comprised of:

Grafana Enterprise, an enhanced version of Grafana that includes enterprise features, support, and plugins for data sources for other commercial tools such as Splunk, New Relic, MongoDB, ServiceNow, Oracle, and Snowflake.

Grafana Enterprise Metrics, an infinitely scalable Prometheus-compatible metrics system designed for large organizations that is simple to use and maintain.

Grafana Enterprise Logs, a self-managed logging solution that runs securely at scale, with a unique approach to log indexing, storage, and administration control.

Grafana Enterprise Traces, a scalable, secure, self-managed tracing service.

Show More Details
Logo of LM Envision

LM Envision

By LogicMonitor

4.4
(179 Ratings)

LM Envision is a software designed for unified monitoring and observability across hybrid and multi-cloud environments. It provides features such as automated infrastructure discovery, real-time performance analytics, and alerting for networks, servers, cloud resources, and applications. LM Envision aggregates data from various sources to help IT teams identify, diagnose, and resolve operational issues, aiming to enhance system reliability and streamline troubleshooting processes. The software supports integration with third-party tools and offers visual dashboards that aid in tracking metrics and trends, helping organizations maintain consistent performance and manage complex digital infrastructure.

Show More Details
Logo of ManageEngine Site24x7

ManageEngine Site24x7

By ManageEngine

4.6
(126 Ratings)

ManageEngine Site24x7 is a software that provides monitoring and management solutions for websites, servers, networks, cloud resources, and applications. The software enables organizations to monitor the availability and performance of digital assets in real time, offering capabilities such as uptime monitoring, application performance monitoring, network monitoring, server monitoring, and cloud infrastructure monitoring. Site24x7 supports multi-location website monitoring, synthetic transaction monitoring, log analysis, and real user monitoring. The software aims to help businesses identify, diagnose, and resolve performance bottlenecks across diverse IT environments, supporting various deployment models and providing automated alerting and reporting features to enhance service reliability and operational efficiency.

Show More Details
Logo of Coralogix

Coralogix

By Coralogix

4.5
(114 Ratings)

Coralogix is a software that focuses on centralized log management and analytics for organizations needing to manage large volumes of log data across their cloud environments. The software enables users to ingest, parse, and analyze logs, metrics, and traces in real time, converting raw data into actionable insights. Coralogix automates the detection of anomalies, monitors application performance, and streamlines compliance reporting. The software provides features such as alerting, visualization, and querying through dashboards, supporting observability and troubleshooting efforts for DevOps, security, and engineering teams. Coralogix helps address challenges related to operational visibility, incident response, and system health monitoring within distributed infrastructure and applications.

Show More Details
Logo of SolarWinds Observability

SolarWinds Observability

By SolarWinds

4.5
(98 Ratings)

SolarWinds Observability is a SaaS offering built to extend visibility across the cloud-native, on-prem, and hybrid technology stack, enabling DevOps, IT ops, and Cloud Ops teams to spend more time developing new, modern applications and infrastructures, fuel innovation while continuing to meet SLAs and exceed customer expectations in legacy on-prem and hybrid IT via a single, unified offering.

Show More Details
Logo of Chronosphere Platform

Chronosphere Platform

By Palo Alto Networks (Chronosphere)

4.6
(93 Ratings)

Chronosphere Platform is a software solution designed for monitoring and observability of cloud-native environments. The software enables organizations to collect, store, and analyze metrics from distributed systems and applications. Chronosphere Platform provides features such as scalable data ingestion, real-time querying, visualization capabilities, and alert management. The software assists in identifying performance bottlenecks, tracking system health, and optimizing resource usage within cloud infrastructure. By integrating with various cloud platforms and developer tools, the software supports teams in managing large volumes of telemetry data and improving incident response. The solution addresses challenges in operating and maintaining reliable cloud-native systems by facilitating efficient monitoring and troubleshooting workflows.

Show More Details
Logo of Dynatrace AppMon (Legacy)

Dynatrace AppMon (Legacy)

By Dynatrace

4.4
(91 Ratings)
customers choice 2025

Dynatrace AppMon is a software designed to monitor and manage application performance across distributed environments. It provides real-time insights into transaction flows, response times, and infrastructure dependencies, enabling identification and resolution of performance bottlenecks and errors. The software supports end-to-end visibility for web, mobile, and server-based applications, and collects data from network, server, database, and user interaction layers. Dynatrace AppMon assists organizations in ensuring reliability, optimizing resource usage, and supporting troubleshooting efforts by automating collection and analysis of key performance metrics. This legacy software is used in application lifecycle management, testing, and operational monitoring to address issues such as slowdowns, failures, and inefficient resource allocation.

Show More Details
Logo of Sumo Logic SaaS Log Analytics Platform

Sumo Logic SaaS Log Analytics Platform

By Sumo Logic

4.2
(81 Ratings)

Sumo Logic Application Performance Monitoring (APM) provides an Otel-native, distributed tracing capability to monitor end users on mobile apps and browsers, the applications and databases they use and the infrastructure that supports it. Advanced analytics correlates logs, metrics and distributed traces to generate a unified entity model. Sumo Logic enables teams to manage reliability, understand and monitor critical applications resulting in improved efficiency, reduced latency and reduced errors.

Show More Details
Logo of BMC Helix Observability & AIOps

BMC Helix Observability & AIOps

By BMC Helix

4.4
(74 Ratings)

BMC Helix Observability & AIOps is a software designed to provide monitoring, analysis, and management of IT infrastructure and applications. The software offers features such as real-time observability, anomaly detection, root cause analysis, and predictive insights using artificial intelligence and machine learning techniques. It collects and correlates data from various sources within hybrid and multi-cloud environments to deliver a comprehensive view of system performance and availability. The software aims to help organizations reduce downtime, identify and resolve issues more quickly, and optimize resource utilization by automating incident response and providing actionable insights into IT operations.

Show More Details

Features of Observability Platforms

Updated July 2025

Mandatory Features:

  • Collect telemetry from public cloud providers (for example, Amazon Web Services, Microsoft Azure and Oracle Cloud Infrastructure).

  • Enrich telemetry by providing contextualization, such as topological dependency or service mapping.

  • Support interactive exploration and analysis of multiple telemetry types (including traces, metrics and logs) to generate insights about user and application behavior.

  • Support the modeling or mapping of relationships between monitored services and their role in business transactions.

  • Ingest, store and analyze operational telemetry feeds, including (but not limited to) metrics, event, log and trace data.

  • Identify and analyze changes in application, service and infrastructure behavior to determine the causes of outages, performance degradation and quantify their impact on end-user experience.

Peer Lessons Learned for Observability Platforms

Published February 2025

These lessons focuses on the responses to the questions: “If you could start over, what would your organization do differently?” and “What one piece of advice would you give other prospective customers?”

Peer Lessons Learned for Observability PlatformsLessons learned by your peers shared on Gartner Peer Insights for Observability PlatformsPeer Lessons Learned for Observability PlatformsLesson 1LESSON1Analyze Observability Platform Requirementsand Define Monitoring GoalsLesson 2LESSON2Evaluate Vendors for Alignment, Complianceand Performance Before SelectionLesson 3LESSON3Train Your Team Comprehensively YetStrategically Before ImplementationLesson 4LESSON4Devise an Implementation Plan; Set Up ServiceAccounts and Focus on ConfigurationLesson 5LESSON5Focus on Key Areas, Customize Monitoring andLeverage Partner Support for Implementationn = 378Source: Reviews (378) submitted to Gartner Peer InsightsID: 6222487Gartner ®
Read Full Insights

Gartner Research

Magic Quadrant for Observability PlatformsCritical Capabilities for Observability Platforms
Gartner Peer Insights 'Voice of the Customer': Observability Platforms

Top Trending Products

Grafana CloudHoneycombScienceLogic AI PlatformGrafana Enterprise StackDynatraceElastic ObservabilityBMC Helix Observability & AIOpsHPE OpsRampNew RelicManageEngine Applications Manager

Popular Product Comparisons

Datadog vs New RelicDatadog vs DynatraceAppDynamics vs Datadog

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.