Overview
Product Information on LM Envision
What is LM Envision?
LM Envision Pricing
Overall experience with LM Envision
“Exceptional Contract Negotiations and Sales Team Experience”
“Deciphering the Complexity & Versatility of Logic Monitor”
About Company
Company Description
LogicMonitor offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. LogicMonitor provides IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering seamless employee and customer experiences.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: LM Envision
Deciding Factors: LM Envision Vs. Market Average
Performance of LM Envision Across Market Features
LM Envision Likes & Dislikes
It feels very open source allowing for extensive customization and coverage across multiple technologies.
The product is good because for its price it is very adaptable. I must also say, when necessary I have reached out to the likes of Logic Monitors customer success manager(s), they have always done their best to resolve any queries or requests.
The old interface, which is very nice to the eye and intuitive. The ability to monitor everything in one solution. The connectivity with our ITSM solution.
Cost of Log ingestion and storage. The platform could be more intuitive around aggregating data to create system dependency views
It's complexity when attempting to implement things that were not initially considered by Logic Monitor like syslog forwarding using a encrypted protocol, or its knowledgebase on implementing a custom API at first seeming to be straightforward but upon implementation is more complex.
The new interface is really bad. Please do not make this mandatory. It's a step back in my opinion. The reporting capabilities are limited in contrast to the rest of the solution in my opinion. This should be more flexible and can be expanded by the integration of a report generator like Crystal Reports for example. It would be a huge improvement to have the ability to put instances under a (other specific) (location)group, with the help of a shortcut or something. Some equipment that has been on the market for quite some time isn't recognized as a router, switch, etc. But please abandon this new UI, please do.
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LM Envision Reviews and Ratings
- Observability lead1B-10B USDBankingReview Source
Exceptional Contract Negotiations and Sales Team Experience
Contract negotiations and dealing with the sales team was exceptional, the team continues to be understanding of our environment and willing to help. The after sales and support has been just as good with brilliant support in rolling out the platform and driving adoption. - Teamlead customer team commercial & international<50M USDIT ServicesReview Source
Complete, adjustable, comprehensive IT monitoring solution with active supplier support.
Very comprehensive solution with many possibilities and attention to detail. Very flexible because much can be adjusted manually as needed. Furthermore, it is also very stable and reliable. Total complete solution for monitoring IT environments. Supplier stays in contact with regular updates and meetings. - Teamlead50M-1B USDIT ServicesReview Source
Navigation Challenges in the New Interface of the best Monitoring Tool
Very happy with the platform, the implementation of it and the support availability. Only improvement could be the migration and availability of the new graphical user interface (webportal). - Infrastructure & Network Team Lead<50M USDIT ServicesReview Source
Superior Support and Comprehensive Engagement: A New Tool Experience
Support and communication is leaps ahead of our previous tool provider, they provide road maps and engagement sessions so we get the most out of the product, therefore providing more to our customers. Whenever we've hit a roadblock our customer success manager Louis has helped us break it down and allow us to continue on. The UI (v3) is very easy to use and clear on what's working and what isn't, I'm not a massive fan on UI v4 as I find it more confusing but hopefully this develops over time. Another key point would be how easy the tool is to setup across multiple areas. Configuration backups take <15mins to sort whereas in our previous tool it took over an hour to say the least and that isn't including troubleshooting time. - TOOLING AND REPORTING ENGINEER<50M USDIT ServicesReview Source
LogicMonitor a single platform to monitor all our customer resources
LogicMonitor monitors a lot of different vendor resources which is very useful for us as we manage Cisco, Meraki, Microsoft, APC, NetApp, VMware, Linux, Netscaler.