Microsoft 365 Implementation and Support Services Reviews and Ratings
What is Microsoft 365 Implementation and Support Services?
Gartner defines the Microsoft 365 implementation and support services market as services provided by third-party systems integrators to support deployment, consolidation, management and optimization of Microsoft tools like Outlook, SharePoint, Teams, collaboration platforms and Copilot. Microsoft 365 solutions address clients’ critical considerations, such as security, compliance, integration and life cycle management. In addition, these service integrators also provide readiness assessment, user directory preparation, network remediation, data migration, system integration, risk mitigation and organizational change management activities.
Enterprises are increasingly prioritizing productivity and collaboration tools to boost operational efficiency and streamline daily operations. They use Microsoft 365 solutions to enhance productivity and enable seamless collaboration across their organization. Many organizations face significant challenges in the effective implementation and continuous support of Microsoft 365 solutions. They are increasingly in search of effective implementation and support partners as the needs of business drive organizations to use Microsoft 365.
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SHI has over 500 Microsoft experts, including Microsoft MVP’s, who can enable customers through all phases of their Microsoft 365 lifecycle, from presales engagement such as licensing and scoping, to architectural discussions and migration services, to ongoing management such as Optimization and IT Management. SHI also offers a full Training & End User Adoption training program centered around Microsoft 365 to enable customers to fully maximize their Microsoft 365 ROI and experience.
Microsoft 365 Implementation and Support Services is a service that facilitates the deployment, configuration, and ongoing management of Microsoft 365 for organizations. The service encompasses tasks such as setting up user accounts, migrating existing data, configuring security and compliance settings, integrating Microsoft 365 applications with other systems, and providing technical support for troubleshooting and maintenance. It aims to streamline communication, collaboration, and productivity by enabling the use of applications such as Outlook, Teams, SharePoint, and OneDrive. This service addresses business needs related to secure cloud-based collaboration, efficient email management, document sharing, and remote access to tools, helping organizations optimize their operations and maintain a stable and secure digital workplace.
DXC Technology Microsoft 365 Implementation and Support Services is a service that assists organizations with deploying and managing Microsoft 365 solutions. The service addresses business needs such as migrating to cloud-based productivity tools, configuring Microsoft 365 applications, and providing ongoing operational support. It includes setup, user management, security configuration, and troubleshooting to help businesses streamline communication, collaboration, and workflow within their organizations. The service aims to reduce complexities in adopting Microsoft 365 and supports continuous operation through monitoring and maintenance. It is designed to help organizations achieve efficient use of Microsoft 365 by supporting integration with existing systems and adapting to changing business requirements.
Cognizant Microsoft 365 Implementation and Support Services is a service designed to assist organizations in deploying and optimizing Microsoft 365 solutions. The service facilitates migration, configuration, and integration of Microsoft 365 tools, such as Outlook, Teams, SharePoint, and OneDrive, into business environments. It addresses needs including secure collaboration, data management, productivity, and compliance by ensuring proper setup and ongoing support for users. The service also provides guidance for adoption strategies, system monitoring, and troubleshooting to minimize disruptions during transition and operation. Through this service, businesses can manage email, content sharing, communication, and workflow automation within the Microsoft 365 ecosystem, aligning these capabilities with organizational requirements.
ScienceSoft Microsoft 365 Implementation and Support Services is a service designed to assist organizations with the deployment and ongoing management of Microsoft 365 solutions. The service covers planning, configuration, migration, integration, and user adoption to ensure efficient use of Microsoft 365 features such as collaboration tools, productivity applications, and cloud-based storage. It addresses business needs related to secure information sharing, workflow automation, and support for remote work environments. The service also includes troubleshooting, maintenance, and user support to help organizations maintain the stability and performance of their Microsoft 365 environments.
AlphaBOLD Microsoft 365 Implementation and Support Services is a service designed to assist organizations in deploying and maintaining Microsoft 365 solutions. The service provides consultation, setup, migration, configuration, and ongoing support for Microsoft 365 applications including Exchange Online, SharePoint, Teams, and OneDrive. It addresses business challenges related to collaboration, communication, document management, and process automation by enabling secure access to tools and data across devices and locations. The service aims to support end users and administrators with troubleshooting, updates, and training to optimize productivity and operational efficiency using Microsoft 365 features.
Avanade Microsoft 365 Implementation and Support Services is a service that assists organizations in deploying, configuring, and managing the Microsoft 365 suite of productivity and collaboration tools. The service focuses on streamlining adoption of applications such as Outlook, Teams, SharePoint, and OneDrive, and supports integration with existing IT infrastructure. It offers user training, security configuration, compliance setup, and change management to support the efficient use of Microsoft 365. The service addresses business challenges related to remote work, digital collaboration, data management, and regulatory requirements through ongoing support, troubleshooting, and optimization of Microsoft 365 environments.
Capgemini Microsoft 365 Implementation and Support Services is a service focused on deploying and managing Microsoft 365 applications across organizations. The service encompasses planning, migration, configuration, and ongoing maintenance of Microsoft 365 tools such as Exchange Online, SharePoint, Teams, and related productivity applications. It aims to facilitate collaboration, communication, and document management for businesses by integrating Microsoft 365 features with existing IT environments. The service addresses challenges related to cloud adoption, scalability, security, and compliance by providing support throughout the implementation process and continued management post-deployment. It helps organizations streamline workflows and enhance operational efficiency through centralized access to productivity software and reliable technical support.
CompuCom Microsoft 365 Implementation and Support Services is a service designed to assist organizations in deploying and managing Microsoft 365 applications and tools. The service covers migration planning, configuration, user adoption, and ongoing technical support to enable organizations to improve collaboration, communication, and productivity through Microsoft 365. It provides guidance on maximizing the use of cloud-based productivity software, including email, file storage, and team collaboration platforms, and addresses business challenges related to transitioning from legacy systems, security, and compliance. The service aims to facilitate a streamlined implementation and reliable operational support for modern workplace requirements.
Deloitte Microsoft 365 Implementation and Support Services is a service designed to facilitate the deployment and ongoing maintenance of Microsoft 365 solutions within organizations. This service assists businesses in migrating to Microsoft 365, configuring collaboration tools such as Teams, SharePoint, and Exchange, and integrating these applications with existing IT environments. It provides strategic guidance for adoption, ensures compliance and security configurations align with organizational policies, and delivers technical support for troubleshooting and optimizing performance. The service addresses operational challenges associated with transitioning to cloud-based productivity platforms, aiming to enhance efficiency, communication, and collaboration across user groups while maintaining data governance and business continuity.
Eviden Microsoft 365 Implementation and Support Services is a service designed to assist organizations in deploying and managing Microsoft 365 solutions. The service encompasses implementation planning, configuration, migration of data, and integration with existing systems. It provides ongoing support for administration, troubleshooting, and user training to ensure effective usage of Microsoft 365 applications such as email, collaboration tools, and document management. By leveraging this service, businesses can address challenges related to transitioning to cloud-based productivity platforms and maintaining consistent performance and security in their digital workplace environments.
Evolvous Microsoft 365 Implementation and Support Services is a service that focuses on assisting organizations with deploying, configuring, and managing the Microsoft 365 suite. The service covers integration with existing business systems, migration of data and users, setup of security and compliance features, and ongoing technical support for issues related to Microsoft 365 applications including SharePoint, Teams, Outlook, and OneDrive. This service is designed to facilitate effective collaboration, productivity, and secure information sharing within organizations. Support also includes user training and troubleshooting to help organizations fully utilize the features of Microsoft 365 and resolve operational challenges associated with cloud-based workflows, communication, and document management.
Hypershift Technologies Microsoft 365 Implementation and Support Services is a service designed to assist organizations with the deployment, configuration, and ongoing management of Microsoft 365 environments. This service addresses challenges related to migrating to cloud-based productivity tools, optimizing collaboration workflows, and ensuring system security and compliance. It includes strategic planning, data migration, user onboarding, and integration of Microsoft 365 applications such as Exchange Online, SharePoint, and Teams. The service provides ongoing technical support to resolve issues, ensure service continuity, and guide users in maximizing the functionality of Microsoft 365 features for business communication, collaboration, and productivity.
IBM Microsoft 365 Implementation and Support Services is a service designed to assist organizations in deploying, integrating, and managing Microsoft 365 within their existing IT environments. The service provides expertise in migration, configuration, and optimization of Microsoft 365 applications such as Exchange Online, SharePoint, Teams, and OneDrive. It aims to address business needs related to productivity, collaboration, communication, and document management. The service supports ongoing maintenance, troubleshooting, user training, and security management to ensure seamless operation and adoption of Microsoft 365. By leveraging this service, businesses can focus on achieving operational efficiency and maximizing the value from their Microsoft 365 investments while minimizing disruptions during transition and day-to-day use.
Infosys Microsoft 365 Implementation and Support Services is a service designed to assist organizations in deploying, managing, and optimizing Microsoft 365 solutions across their operations. The service addresses challenges related to adoption, integration, and ongoing support of Microsoft 365 applications, enabling businesses to improve collaboration, communication, and productivity. By offering guidance on migration, customization, security, and compliance, this service helps organizations transition from legacy systems to Microsoft 365 environments while maintaining business continuity. Ongoing support includes troubleshooting, training, and updating features to align with evolving organizational needs. The service focuses on reducing complexities and supports businesses in achieving smoother daily workflows through Microsoft 365 functionalities.
Korcomptenz Microsoft 365 Implementation and Support Services is a service that assists organizations in deploying, configuring, and managing Microsoft 365 applications to meet business collaboration, communication, and productivity requirements. The service includes planning and executing the deployment of Microsoft 365 tools such as Exchange Online, SharePoint, Teams, and OneDrive, along with integration with existing infrastructure. It covers user training, migration from legacy environments, security setup, and ongoing technical support to address operational challenges. This service aims to enhance workforce productivity and streamline business processes by facilitating secure and effective use of Microsoft 365 software within organizational workflows.
Netrix Global Microsoft 365 Implementation and Support Services is a service that assists organizations in deploying, configuring, and maintaining the Microsoft 365 suite of tools. The service helps businesses transition to Microsoft 365 by handling setup, migration, integration, and security configuration, as well as providing ongoing support and troubleshooting. It addresses challenges such as data migration, user adoption, compliance requirements, and operational efficiency, aiming to streamline communication and collaboration through reliable management of Microsoft 365 applications including Exchange Online, SharePoint, Teams, and OneDrive. The service also offers guidance for optimizing use of productivity tools and maintaining system updates to ensure continuous operation.
NTT DATA Microsoft 365 Implementation and Support Services is a service designed to assist organizations in deploying, integrating, and managing Microsoft 365 applications across various business environments. The service covers planning, migration, configuration, and ongoing technical support for applications such as Exchange, SharePoint, Teams, and OneDrive. It supports business objectives by facilitating a secure and efficient transition to cloud-based productivity and collaboration tools, addressing needs such as remote work enablement, data migration, application customization, and compliance management. The service helps organizations streamline processes, enhance collaboration, and maintain operational continuity with the Microsoft 365 platform.
OneAdvanced Managed Microsoft 365 provides expert oversight and administration of Microsoft 365 environments, supporting core applications including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and Microsoft 365 Apps for Enterprise. The service delivers secure configuration, access management, and policy enforcement aligned with Center for Internet Security guidelines. Ongoing support includes incident handling, service request management, and monthly strategic reviews to guide feature adoption and licence optimisation. Reporting covers licence usage, user activity, and security posture, providing visibility for informed decision-making. By embedding governance, automating security processes, and maintaining an evergreen approach, the service enables organisations to simplify administration, strengthen compliance, and maximise the value of their Microsoft 365 investment.
Features of Microsoft 365 Implementation and Support Services
Updated February 2026Mandatory Features:
Implementation services for Microsoft 365 include professional support in deploying, configuring and integrating Microsoft’s applications within an organization.
Optimization services to enhance the performance of the Microsoft solution after its initial deployment.
Ongoing managed support services to maintain the Microsoft 365 environment.
Advisory-focused technology consulting services designed to assist clients in evaluating various strategies for effective use of M365 solutions. These services align the chosen Microsoft technologies with the client’s overall business or process strategies.


















