Communications Platform as a Service (cPaaS) Reviews and Ratings

I needed a technical partner to display a WhatsApp Business account with specific feature, like collecting audio notes in a Google Drive. The team has been really reactive, helpful and solution-oriented, so they work on a customized feature in a short delay which helped us to make our creative project come true.

Our experience with the Twilio platform has been exceptionally positive. The platform serves as an excellent email/sms sending platform with robust capabilities, including efficient 2FA autorization tools, aligning seamlessly with our company's communication needs. The platform is easy to undertand, implement, and maintain. Its too easy to integrate in our existing workflows, and the inclusion of 2FA tool enhances our security measures. One standout aspect of our experience is the remarkable level of support provided by the customer success team, The team's attentiveness and readiness to assist have been instrumental in navigating any challenges and ensuring a smooth implementation process. Their commitment to our satsfaction contributed positivly to our experience

Having Webex connect has made it very easy for me to keep in touch with my colleagues. Clear calls and user friendly UI facilitate easy remote cooperation. It improves communication and productivity since it is simple to use

It is a very satisfying experience working with Infobip. All members in the Infobip team are experts in their respective domains. This manifests in fast development turn-around with an extremely high-quality implementation. Their custom development team has an extensive ability to customize the solution as per business needs. Infobip team members are always available to discuss new requirements and provide their valuable inputs based on a rich experience of innovative implementations in various industries and geographies.

The service provider's service was easy to implement, and has been easy use as well. Their customer support team has been responsive and helpful with all aspects of implementation and production

We have using this tool summit tool last 5 Years & tool is user friendly. In this tool all are covered H/W & S/W related to compliance.

With my experience, I've recommended this software to the team and the organization which has exceptional features. This helped a lot among the sales agents to connect with customers smoothly. This also increased the agents' productivity of making calls of 50 to 130 per day which is quite amazing. This has built trust in our organization and we continue to use this software.

The experience has been great thus far. We are close partners now with Tanla helping in getting our processes served to the best with their market insights and agile perspectives which only an Industry leader like them could offer.

it's a one stop solution for many inputs to process, helped in creating virtual appointment solutions as well many other solutions for voice and chat. I worked in building an app using best possible API's to deliver a satisfactory business needs for my organisation.

My interaction with this application has been really satisfying. This cutting edge cloud communication platform amazes me with its scalable and reliable solutions that meet a wide range of business requirements in my company.

Great platform for communication to interact with customers via different channels, in an easy and effective way. 100 % RECOMMENDED

Fairly intuitive when it comes to most tasks being performed like porting, number management, and account setup. The best thing about Bandwidth is that they can assist rapidly and offers great coverage for local access numbers that helps offer great service to our customers.

Amazon CDS has provided us with a cost-effective, straight-forward solution to communicate with our users in a variety of ways. The comprehensive API allows our developers to queue emails and send alert notifications on a large scale with high deliverability rates, and as with all AWS products, the documentation provided to guide setup is well-detailed and succinct.

Our integration got very good and timely support from Plivo team. Plivo is helping is connect the customer and delivery person and support agents for product delivery use case.

We used Tencent Real-Time Communication for its real-time features like video and voice calling, live streaming, and interaction. It gave us scalable solutions to manage different user loads, which is crucial for our apps with changing user numbers. Our developers smoothly integrated it into our application. The system was reliable, performing well in terms of latency, audio-video quality, and overall stability. Tencent Cloud prioritizes security, aligning with our needs and enhancing our overall experience.

We used another company before and while they were a great company, they lacked some of the feature richness that sonar seemed to bring. I have loved this company and they are super fast to respond and easy to work with.

We've used MessageBird for some time and it is incredible helpful to have a platform where you can manage different points of contacts. It is easy to use and not need to manage different platforms to engage with contacts.

I have honestly loved the Nextiva system. It's been wonderful for our team.

Vidyo was very helpful during the development and implementation process and has been a great partner since we deployed the solution into production. We've seen a positive response from our user base since moving to Vidyo's improved media environment.

Nylas makes it incredibly easy to integrate with Google and Office 365, and was simple for our small team to launch with in a matter of weeks.