Communications Platform as a Service (cPaaS) Reviews and Ratings

What is cPaaS (Communications Platform as a Service)?

Gartner defines communications platform as a service (CPaaS) as a cloud-based platform used by developers, the IT team and other nontechnical business roles to build an array of communications-related capabilities using APIs, SDKs, documentation and no-code/low-code visual builders. The CPaaS tools facilitate access to multiple communications channels spanning voice, SMS,...
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Products 1 - 20 of 80
Cisco is a company that specializes in networking technologies, particularly Internet Protocol (IP)-based solutions. It was established in 1984 by a group of computer scientists from Stanford University. As of today, Cisco has a global...
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Twilio aims to stimulate the creative thinking of developers. The enterprise functions as the user-interface layer for the internet, enabling businesses to create engaging interactions for their users. Offering straightforward tools designed to tackle complex...
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Vonage, established in 2001, and later acquired by Ericsson in 2022, specializes in enhancing communications to keep global enterprises competitive. The company's key services include unified communications, contact centers, and programmable communications APIs. All these...
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Infobip’s programmable, modular, scalable communications platform provides a suite of easy-to-use tools for advanced customer engagement and support, security and authentication. Its broad portfolio of products spans business user solutions, including customer data platform, customer...
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Sinch powers conversations between businesses and their customers through its Customer Communications Cloud. More than 150,000 businesses rely on Sinch and its global super network, which is the most secure and reliable network for messaging,...
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Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to...
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Exotel provides AI-powered customer communication solutions. The platform includes voice and messaging APIs, supporting SMS, WhatsApp, RCS, WebRTC, in-app calling, voice streaming, IVR call routing, call forwarding, and CRM integration. Exotel also offers call analytics,...
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Mitel is a company that handles approximately two billion connections on a daily basis. Their primary goal is to assist businesses in developing their internal and external communication by providing solutions that enable efficient collaboration...
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Airtel is a telecommunications company with a central aim to provide global connectivity and facilitate seamless communication. The company is recognized for implementing innovative solutions such as 5G technology, Internet of Things (IoT) capabilities, and...
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Tanla Platforms Limited, based in Hyderabad, India, is in the business of providing cloud communication platform as a service (CPaaS) solutions to a worldwide clientele. The company, established in the year 1999, has made significant...
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Tata Communications is a global organization that facilitates the digital transformation of businesses. The company is key in processing around 30% of global internet routes, and has a pivotal role in connecting firms to prominent...
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Bandwidth is a global cloud communications platform aiming to help businesses build better customer experiences through voice calling, text messaging, and emergency services. This highly versatile platform readily incorporates into a business's whole communications infrastructure....
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Tanla Platforms Limited, based in Hyderabad, India, is in the business of providing cloud communication platform as a service (CPaaS) solutions to a worldwide clientele. The company, established in the year 1999, has made significant...
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Plivo simplifies customer engagement for the world's largest brands. Plivo’s suite of AI-driven solutions integrate seamlessly across multiple channels and enable businesses to acquire, service, and grow their global customer base. Founded in 2011, Plivo's...
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Nextiva is a company specializing in business communication solution. It offers an integrated platform where all business discussions can be conducted, which in turn, facilitates improved customer experiences. Their main business problem solved is the...
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Tencent is a technologically-driven enterprise that seeks to improve internet utility for individuals. Through its social platforms like Weixin and QQ, the company provides a space for digital connectivity, content access, and utilization of daily...
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Sonar is a platform dedicated to facilitating text communication for enterprise-level businesses. It specializes in the management and streamlining of communications crucial to sales and marketing teams. The main issue it addresses is the difficulty...
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Vidyo focuses on revolutionizing digital communication methods through real-time video integration. The company primarily aims to make information exchange more sustainable and inclusive. The business problem it addresses is enhancing connection and collaboration in an...
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