Intranet Packaged Solutions Reviews and Ratings

I was involved in the selection of Workvivo and gaining buy-in for the investment in the platform. From an admin perspective, using Workvivo is a dream. From initial onboarding, right through to implementation, Workvivo equipped me with the tools, resources and knowledge to have a successful launch.

Implementing Staffbase has been a game changer for us and has not only drastically increased the reach and impact of our communication efforts but has also changed the way we collaborate and create content internally. We love the stability of the platform and app. Working with the Staffbase team continues to be a pleasure. Their responsiveness and willingness to innovate is second to none.

I'm updating this review as we now have more features implemented and more experience with the product. We continue to evolve our use and have recently implemented the Enhanced Newsletter (more below) and Branded Mobile App. We also have more experience with analytics. Simpplr continues to increase our reach with both in-office and field employees. Our communications teams are finding new ways to engage our field teams and highlight employees around the company. Employees are recognizing and praising other employees, and this not only feeds our internal channels, but has "leaked" (in a positive way) to our external channels with strong social media appeal. We start with Simpplr, see the great results and take it externally. We have also been experimenting with the writing assistant and find that it's a powerful tool that helps the communications teams as well as non-writers. As I noted originally, Simpplr has been a game-changer for our internal communications. The speed at which we communicate, as well as the depth of information has been a giant leap from where we were before. It continues to be an effective and efficient way for us to communicate across our large, diverse, enterprise. Multiple organizational groups, committees, Employee Resource Groups, and staff (HR, Finance) have embraced it (not just communications), and our executives continue to support and engage in the product which is a huge victory. We use it for internal events (think events site) so everything is in one place. More than two years in and I still find many opportunities to increase our usage and continue to build on what is already a great communications platform. And support continues to be exceptional. Few issues, and quick response. I would still highly recommend this platform.

Our experience is that the team behind Omnia has a high understanding of what is required of the digital workplace in a modern organization. They provide solutions for several problems that extend beyond traditional information management.

I find that the support we get from MangoApps is extremely responsive and helpful, both on the technical side and on the customer support/content side. The product itself is easy to use for the end users. We have seen some shortcomings, especially in the LMS/learning module administrative piece, but MangoApps has been seeking our feedback and making improvements. They take our requirements seriously. As administrator, I occasionally find something that is a bit buggy, and I have a strong enough relationship with the company where I can report it, and they either fix it right away or add it to their list of enhancements.

We meet weekly with our Unily Customer Success Manager. She shares monthly analytics reports, best practices, and is our biggest advocate. Unily also has a great 24-hour support desk for technical issues that come up. Beyond support, Unily offers an abundance of customer training - from their Universe documentation, training, and accreditation site to bringing their customer community together at the annual Unite conference. They seek out and act on customer feedback for product improvements and innovations. Of all our various communications vendors over the years, Unily by far has the best customer support experience.

Lumapps is a solid modern intranet solution that is really appreciated by users and contributors. They are really trying to improve the way they deliver the product. The recent acquisition of solutions (Teach on Mars, Lumapps play) are really adding value to the product.

Very high-touch experience with training and very knowledgeable about their product. They also do not leave you "high-n-dry" after launch but continue the relationship and support. Their training was very deep, but they did not allow us to slack off on our own training and learning of the system. Their approach was a little "tough love" in terms of being hands-off our intranet which was exactly what we needed to have a successful intranet. Their approach moved us into being self sufficient.

Very good experience with the provider so far. Competent contacts, always willing to talk und negotiate. Quick feedback. We are still in the implementation process and will gain further experience, but so far everything has gone to our complete satisfaction.

Firstup is a service that saves us a considerable amount of time compared with our old way of doing things. Since its implementation, communication between the teams has become much simpler and faster, the involvement of the teams has also improved, the campaigns are much better focused, and the data linked to them has never been so well analysed... Compared with other departments, which may have to deal with the reluctance of some employees, I have no problem getting my teams to use Firstup, which makes the application even more effective.

Axero's intranet platform has been a game changer for our organization. We have elevated how we handle internal communications by giving our users a personalized experience and access to information when they need it. A big win for our team is how user friendly the platform is. Front-end users are able to easily navigate the site and have a personalized experience based on their team. On the back end the admin of the site is easy to learn. Our communications team manages the entire site so it's important that anyone on our team, no matter their skills, can easily log in and make changes. Axero also regularly releases new features and functionality. You have an opportunity to submit ideas for new features, and when you see those features in action it's nice to feel heard! There is also a robust support community that I use daily. You can ask current users questions or search forums to see if someone has already asked your question. If you still can't find your answer, you can submit a support case. Within the last year, Axero has really improved their support team response. Now, when I submit a case it is normally resolved within 24 hours. Most of the time it's resolved within a couple of hours. We also have a dedicated account manager who is very nice and there for us if we need anything. We regularly meet to review our site and learn about ways we can improve it. And if we ever bring her a question that she can't answer, she gets back to us quickly with an answer or submits a support case on our behalf. Overall, the switch to Axero's platform has helped us reach a 99% engagement rate on our site. We're glad we made the switch and know our user's are grateful too!

Its like a "Company content tailored social media site". If everyone start updating and posting stuff, it will be very fun to scroll and explore.

We have recently switched to Akumina's Employee Experience Platform for our companies intranet. It's a great place where we can all communicate and work together. Everyone has their own special dashboard with all the information they need. We can also change things to fit our needs and connect with other tools we use. The intranet helps us with documents, projects. and knowing what's happening in the company. I'd recommend it to any company that wants to make work simpler and more connected.

Always answering correctly to our solicitation, even offering new product, result of our demand. Good product without critical bug, and a real added value to build and run our intranet

Our partnership with Igloo has proven time and again a win-win for us both. We collaborate on a near daily basis on ways to solve challenges and improve the product for large enterprise use.

The overall experience with this software is very good and extremely satisfactory. The users find this software very friendly and self paced.

I had a great experience working with the ThoughtFarmer team. They were very responsible and always eager to help with any of our questions and requests.

Truly captivated by customization, analytics and targeted comms ServiceNow provides.

The team is collaborative and supportive - always going above and beyond to deliver an amazing outcome.

The support - truly responsive and are willing to add enhancements as needed. The lightning speed at which they push updates, as well as their incredible support platform - have made us feel we made the right choice in selecting an intranet partner.