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Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)

Workforce Management Applications Reviews and Ratings

What are Workforce Management Applications?

WFM is a solution comprising software, services and (often) hardware that helps organizations manage the operational deployment of their workers. In most cases, WFM is deployed for hourly paid/blue-collar employees. However, the deployment of WFM for both hourly and salaried workers is justifiable in several cases, including when the organization:

Seeks to use the same absence management and/or access control system for both salaried and hourly workers; Captures salaried workers’ overtime and uses that data to calculate gross pay; Schedules salaried workers to work dynamic shifts, rather than set “office” hours; Allocates and tracks salaried workers’ time to projects or tasks and a WFM system is already in use

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Logo of Rippling

Rippling

By Rippling

4.8
(981 Ratings)
customers choice 2025

Rippling is a workforce management platform that enables businesses to

manage their global HR, IT, and Finance work-from payroll and benefits to expense and device

management-in one place. Rippling's platform is built on top of a system of record for employee

data so businesses can automatically onboard, transition, or offboard global or domestic team members

while ensuring all compensation, benefits, payroll, and permissions are up to date.

Rippling allows admins to run payroll with one click, and pay employees or contractors

around the world in their local currency. Rippling also enables companies to manage their

employees' offer letters, I-9s, health insurance, time off, and more-in one unified platform

that automatically updates when employees get promoted or change departments.

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Logo of ADP Time & Attendance

ADP Time & Attendance

By ADP

4.3
(249 Ratings)

ADP Time & Attendance is a software that enables organizations to automate and manage employee time tracking, scheduling, and attendance records. The software provides tools for tracking work hours, managing employee schedules, and handling time-off requests. It integrates with payroll systems to streamline wage calculations and compliance with labor regulations. The software addresses the business need for accurate recording of employee time data, helping reduce administrative tasks associated with manual tracking and supporting adherence to workplace policies. Through reporting and analytics capabilities, the software assists organizations in gaining insights into workforce productivity and labor costs.

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Logo of Zoho People

Zoho People

By Zoho

4.4
(219 Ratings)
customers choice 2025

Zoho People is a human resources management software designed to automate core HR functions such as employee database management, time tracking, attendance recording, leave management, and performance evaluation. The software offers features for onboarding, document management, shift scheduling, and workflow automation, helping organizations streamline HR administrative processes. Zoho People assists in maintaining compliance with HR policies and enables secure storage and access to employee records. The software provides tools for managing employee requests, tracking work hours, and generating reports, supporting organizations in improving operational efficiency and ensuring accurate record keeping.

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Logo of UKG Pro Workforce Management

UKG Pro Workforce Management

By UKG

4
(196 Ratings)

UKG Pro Workforce Management software is designed to help organizations manage employee time, attendance, scheduling, and leave processes. The software automates labor tracking and compliance, supporting businesses in streamlining payroll preparation and ensuring workforce coverage. It provides managers with visibility into workforce data for decision-making related to staffing and cost control. By consolidating workforce management functions into a single system, the software assists businesses with optimizing labor utilization, monitoring productivity, and reducing administrative effort associated with manual scheduling and attendance tracking. The software facilitates alignment of workforce resources with business needs and regulatory requirements.

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When I Work

By When I Work

4.4
(128 Ratings)

When I Work is a software designed for employee scheduling and time tracking, aiming to improve workforce management in various business environments. It provides tools for creating and sharing work schedules, tracking attendance, managing shift swaps, and monitoring labor costs. The software includes features such as mobile access, notifications, and integration with payroll systems, allowing users to manage staffing needs and employee availability efficiently. By streamlining the scheduling and attendance process, the software addresses challenges related to shift management, resource allocation, and communication between managers and employees. This helps organizations reduce administrative workload and minimize scheduling conflicts.

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greytHR

By Greytip Software

4.4
(92 Ratings)

greytHR is a comprehensive HRMS platform, and one of its key offerings is a robust Time and Attendance Management solution. It automates the tracking of employee work hours, attendance, leave, and overtime. Key highlights include seamless integration with third-party attendance devices, GeoMark and GeoTrack, mobile app-based attendance capture, real-time data sync, and automatic processing.

Accurate time tracking requires well-defined policies on lateness, absence, and overtime. greytHR allows organisations to customise attendance policies to suit their unique requirements. It also empowers employees with access to detailed attendance and overtime records via the greytHR web portal or mobile app.

All time and attendance-related compliance requirements are fully met.

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ADP Workforce Now

By ADP

4.1
(84 Ratings)

ADP Workforce Now is a software designed to manage human resources, payroll, benefits administration, talent management, time and attendance, and workforce analytics. The software integrates core HR functions in a centralized platform, streamlining employee data management and automating administrative tasks related to compensation, compliance, and reporting. It provides self-service options for employees and managers, enabling access to personal information, pay statements, and scheduling. ADP Workforce Now supports organizational workflows including recruiting, onboarding, performance tracking, and regulatory reporting, helping businesses address challenges related to workforce administration, data accuracy, and process efficiency.

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Dayforce

By Dayforce

4.2
(84 Ratings)

Dayforce is a human capital management software that integrates payroll, workforce management, human resources, and talent management functionalities into a single platform. The software streamlines core HR processes, enabling organizations to manage employee records, process payroll, administer benefits, and manage schedules. It offers features designed to support compliance requirements and facilitate employee self-service for leave requests, timesheets, and pay information. Dayforce provides tools for workforce planning and analytics, supporting organizational decision-making through reporting capabilities. The software aims to help businesses address challenges related to workforce administration, regulatory compliance, and operational efficiency by centralizing employee data and automating key HR functions.

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Enterprise eTIME (Legacy)

By ADP

4.1
(67 Ratings)

Enterprise eTIME (Legacy) is a software designed to assist organizations with workforce management processes, including time and attendance tracking, scheduling, and labor data collection. The software offers features such as automated time entry, accrual management, and compliance monitoring, supporting businesses in tracking employee work hours and managing schedules efficiently. Enterprise eTIME (Legacy) helps address challenges related to attendance verification, overtime calculation, and regulatory adherence by integrating with payroll systems and providing reporting tools that facilitate data-driven decisions. This software is aimed at improving the accuracy of labor records and streamlining workforce-related administrative tasks.

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Connecteam

By Connecteam

4.5
(54 Ratings)

Connecteam is a software designed to streamline operations, communications, and workforce management for organizations with deskless employees. The software provides tools for scheduling, task management, time tracking, training, and employee communication, all accessible via mobile devices. It allows managers to create and assign shifts, monitor employee attendance, distribute important updates, and facilitate access to resources and forms. The software supports digital checklists, workflows, and customizable reports, aiming to improve accountability and operational efficiency. Businesses use Connecteam to centralize employee management processes, reduce manual paperwork, and enhance internal communication, thereby addressing challenges related to managing remote and field-based teams.

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Humanity

By TCP Software

4.5
(52 Ratings)

Humanity is a workforce management software designed to facilitate employee scheduling, time and attendance tracking, and labor forecasting for businesses. The software provides features that include shift planning, automated scheduling, real-time communication, and compliance management. It allows organizations to optimize staffing levels, reduce scheduling conflicts, and monitor labor costs. The software supports integrations with payroll and human resource management systems, enabling seamless data transfer and reporting. Humanity software is used to streamline workforce operations, maintain accuracy in employee records, and address challenges related to shift management and workforce allocation across varying business requirements.

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ADP WorkForce Suite

By WorkForce Software

4.4
(45 Ratings)

The WorkForce Suite, by WorkForce Software, is a mobile first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite helps global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity, while building a highly engaged, resilient and agile workforce.

The ADP WorkForce Suite provides an integrated solution for easy, anywhere and always-on management and optimization of your workforce including time and attendance, scheduling of diverse employee populations, labor forecasting, absence and leave management, task management, workforce analytics, fatigue management, digital workplace assistant, employee self-service, shift management, employee communications and collaboration, employee voice and micro training.

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Logo of UKG Ready

UKG Ready

By UKG

3.6
(35 Ratings)

UKG Ready is a software designed to help organizations manage their workforce through a range of human resources, payroll, talent, and time management features. The software provides tools for automating and streamlining HR processes such as employee onboarding, benefits administration, and compliance management. It offers payroll processing and timekeeping capabilities to ensure accurate pay and labor cost control. UKG Ready supports workforce planning by enabling managers to track attendance, manage schedules, and oversee employee performance cycles. The software is intended to address business needs related to workforce efficiency, data accuracy, and regulatory compliance by centralizing employee information and HR tasks in a single platform.

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Logo of Workforce.com

Workforce.com

By Workforce.com

4.2
(34 Ratings)

Workforce.com is a cloud-based system for workforce management, HR, and payroll for hourly and shift-based teams. It brings together scheduling, time tracking, payroll processing, and tools for managing the employee lifecycle in one place.

Managers can build schedules based on demand, monitor attendance, and approve timesheets, which feed directly into payroll to reduce manual work and improve accuracy. Teams can onboard new hires, track certifications and documents, and stay compliant with labor laws around overtime, breaks, and scheduling. Employees can clock in via mobile or kiosk, check schedules, request time off, and swap shifts.

Workforce.com is used across industries, with strong adoption in hospitality, healthcare, and retail, with integrations with popular POS and accounting systems. It is simple for frontline teams to use, while giving operations, HR, and payroll leaders the tools and oversight they need to manage their workforce effectively.

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TimeClock Plus

By TCP Software

4
(27 Ratings)

TimeClock Plus is a software designed to manage employee time and attendance for organizations across various industries. It enables tracking of work hours, scheduling, leave management, and compliance reporting. The software allows administrators to automate payroll processes by integrating with existing human resources and payroll systems. TimeClock Plus offers features such as clock-in and clock-out options via web, mobile, and physical terminals, and supports employee self-service for viewing schedules and time-off balances. The software addresses business challenges related to accurate labor data collection, reduction of manual entry errors, regulatory compliance, and operational efficiency in workforce management.

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Logo of ADP Workforce Manager

ADP Workforce Manager

By ADP

4.3
(26 Ratings)

ADP Workforce Manager is a software designed to support organizations with workforce management by automating and optimizing core functions such as time and attendance tracking, scheduling, absence management, and labor compliance. The software offers configurable tools to handle employee scheduling needs, monitor workforce activity, and integrate payroll data to reduce manual processes. It provides analytics and reporting features to help identify trends and support data-driven workforce decisions. ADP Workforce Manager addresses business challenges related to labor cost control, compliance with labor laws, and efficient allocation of resources, allowing organizations to streamline workforce planning and management in line with business requirements.

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Logo of Connect HR

Connect HR

By Connect HR

4.3
(18 Ratings)

Connect HR is a software designed to support human resources management for businesses by offering modules that automate and streamline HR processes such as employee record management, attendance tracking, payroll processing, and document management. The software provides tools for leave and absence monitoring, contract management, and compliance tracking, facilitating centralized oversight of workforce information. It offers features that allow for the digital management of HR tasks, reducing manual processes and supporting the documentation and reporting needs of HR departments. Connect HR aims to address administrative inefficiencies and help organizations maintain organized, accurate, and up-to-date employee information.

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Logo of Infor WFM

Infor WFM

By Infor

4.4
(18 Ratings)

Infor WFM is a workforce management software designed to help organizations optimize labor deployment, automate scheduling, and manage compliance with labor regulations. The software offers features including time and attendance tracking, demand-driven scheduling, workforce planning, leave management, and labor forecasting. It enables businesses to align staffing levels with business volume while providing tools to help control labor costs and reduce administrative workload associated with manual processes. Infor WFM supports integration with payroll and other human capital management systems to improve operational efficiency and assist in maintaining accuracy in workforce data. The software aims to address challenges in workforce deployment and labor law compliance for various industries.

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Logo of Remotedesk

Remotedesk

By Verificient Technologies

4.3
(16 Ratings)

Remotedesk is a software designed to provide automated monitoring and compliance capabilities for remote work environments. The software uses secure authentication and continuous identity verification to ensure that remote employees adhere to organizational policies during work hours. By providing real-time activity monitoring, Remotedesk addresses business requirements for data security, privacy, and regulatory compliance. The software features automated reporting, risk alerts, and integration with workforce management platforms. Remotedesk supports organizations seeking oversight of remote workers while aiming to minimize insider threats and support audit requirements for sensitive data operations.

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Logo of BlueTree

BlueTree

By BlueTree

4.7
(11 Ratings)

BlueTree is a software designed to assist organizations in curating and managing content for employee engagement and communication within digital workplaces. The software provides features such as personalized content feeds, centralized access to company resources, and integration with communication platforms to streamline the distribution of relevant information. BlueTree aims to address the business problem of fragmented internal communication by enabling targeted messaging and efficient onboarding experiences for employees. The software supports administrators in analyzing engagement metrics and refining content strategies, contributing to improved knowledge sharing and alignment across teams. BlueTree is intended for use by businesses seeking to optimize the flow of information and resources within their workforce.

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Peer Lessons Learned for Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)

Published February 2025

These lessons focuses on the responses to the questions: “If you could start over, what would your organization do differently?” and “What one piece of advice would you give other prospective customers?”

Peer Lessons Learned for Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)Lessons learned by your peers shared on Gartner Peer Insights for Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)Peer Lessons Learned for Workforce ManagementApplications (Transitioning to Workforce Management (WFM)Technology)Lesson 1LESSON1Assess Current HR Processes to Outline WFMRequirements; Attain Stakeholder Buy-InLesson 2LESSON2Evaluate WFM Vendors by AssessingCustomization and Integration CapabilitiesLesson 3LESSON3Foster End-User Training to Boost Adoption;Grant Sandbox Access for Hands-On ExposureLesson 4LESSON4Ensure Data Accuracy Before Migration; Tailorthe Application per Specific RequirementsLesson 5LESSON5Engage an External Partner to Ensure SmoothDeployment; Roll Out the Application in Phasesn = 202Source: Reviews (202) submitted to Gartner Peer InsightsID: 6202887Gartner ®
Read Full Insights

Gartner Research

Market Guide for Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
Gartner Peer Insights 'Voice of the Customer': Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)

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ADP Time & Attendance vs UKG Pro Workforce ManagementADP Time & Attendance vs Zoho PeopleADP Time & Attendance vs When I Work

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