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Business Orchestration and Automation Technologies

Business Orchestration and Automation Technologies Reviews and Ratings

What are Business Orchestration and Automation Technologies?

Gartner defines business orchestration and automation technologies (BOAT) as a consolidated software platform that delivers enterprise process automation by enabling capabilities including orchestration of business processes, enterprise connectivity, low code development and agentic automation. A BOAT platform includes a cross section of certain capabilities from different markets such as business process automation (BPA), low-code application platforms (LCAP), integration platform as a service (iPaaS), intelligent document processing (IDP), robotic process automation (RPA), collaborative workflow management and document management. However, this list is not necessarily all-encompassing.

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Logo of Camunda

Camunda

By Camunda

4.5
(67 Ratings)

Camunda is a software that enables organizations to automate business processes and workflows through process modeling, execution, and monitoring. It provides tools for designing BPMN process diagrams, deploying process instances, and managing process lifecycles. The software supports integration with various systems and applications, facilitating orchestration of human and automated tasks. Camunda addresses business process management challenges by providing visibility into process performance, enabling users to identify bottlenecks and optimize operations. It offers scalable deployment options and supports customization through open standards, allowing organizations to adapt process automation to their specific requirements.

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Logo of Workato

Workato

By Workato

4.9
(59 Ratings)

Workato is an integration and automation software that enables businesses to connect applications, automate workflows, and streamline processes across various systems. The software supports integrations with cloud and on-premises platforms, facilitating data synchronization, triggered actions, and conditional logic within business workflows. Workato provides capabilities for building automated tasks without coding, allowing users to orchestrate actions across customer relationship management, enterprise resource planning, human resources, and finance systems. Its features include pre-built connectors, customizable recipes, data transformation tools, and monitoring functionalities. The software addresses challenges related to manual data entry, process silos, and operational inefficiencies by enabling seamless interoperability among diverse applications.

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Logo of Pipefy

Pipefy

By Pipefy

4.6
(52 Ratings)

Pipefy is a Business Orchestration and Automation Technology platform that provides a unified control plane for coordinating humans systems and artificial intelligence agents. The platform includes a no-code process builder and an agent studio for creating specialized AI agents based on various large language models. It features native connectivity and integration capabilities for linking core enterprise systems such as ERP and CRM. Pipefy addresses business problems related to process fragmentation and unstructured work by centralizing workflows. It incorporates an adaptive governance framework that allows for the establishment of secure zones for decentralized development. The architecture provides technical oversight through end-to-end observability audit logs and causal lineage of actions across automated flows. Organizations use the platform to manage complex cross-departmental processes and extend the functionality of legacy infrastructure without modifying core systems

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Logo of Appian Platform

Appian Platform

By Appian

4.3
(39 Ratings)

Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.

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Logo of ServiceNow Now Platform

ServiceNow Now Platform

By ServiceNow

4.4
(23 Ratings)

ServiceNow Now Platform is a cloud-based software that provides workflow automation and digital process management across departments such as IT, HR, customer service, and operations. The software offers capabilities for building, deploying, and integrating applications to automate routine tasks, manage incidents, track service requests, and streamline approvals. It centralizes information, supports end-to-end visibility, and facilitates collaboration by connecting disparate systems and data sources. Organizations use the software to improve operational efficiency and address process bottlenecks by customizing and automating workflows without extensive coding, enabling adaptability to evolving business requirements.

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Logo of Power Automate

Power Automate

By Microsoft

4.3
(18 Ratings)

Power Automate is a software that enables users to streamline workflows and automate repetitive tasks across applications and services. The software provides tools for creating automated processes, integrating with various platforms such as cloud-based and on-premises solutions, and connecting data sources. It supports features like triggering actions based on events, managing approvals, and transforming data between systems. Power Automate addresses business challenges related to manual task management and process efficiency by facilitating automation of operations, reducing errors, and improving productivity through seamless connectivity among software solutions.

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Logo of UiPath Agentic Automation

UiPath Agentic Automation

By UiPath

4.8
(10 Ratings)
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Logo of SS&C Blue Prism Enterprise AI

SS&C Blue Prism Enterprise AI

By SS&C Blue Prism

4.1
(9 Ratings)

SS&C Blue Prism Enterprise AI is a software that provides robotic process automation capabilities for organizations seeking to automate repetitive, rule-based tasks across various business functions. The software utilizes artificial intelligence and machine learning to enable the creation, deployment, and management of software robots that can interact with digital systems and data in a consistent and scalable way. It offers features such as process modeling, orchestration, exception handling, and integration with a range of enterprise applications and data sources. By automating manual tasks, the software addresses the challenge of operational efficiency, reduces the likelihood of human error, and supports the allocation of human resources to more strategic activities.

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Logo of Microsoft Copilot Studio

Microsoft Copilot Studio

By Microsoft

4.6
(7 Ratings)

Microsoft Copilot Studio is a software platform designed to enable organizations to create, manage, and deploy AI-powered copilots and conversational applications. The software offers tools for building custom copilots that integrate with business data and workflows through natural language interfaces. Microsoft Copilot Studio supports customization of responses, connections to enterprise systems, and deployment across channels such as web, Microsoft Teams, and other messaging platforms. The software addresses the need for efficient automation of tasks and improved virtual agent experiences by allowing users to define conversation flows, integrate third-party APIs, and monitor performance metrics, ultimately supporting streamlined business operations and increased productivity.

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Logo of Zapier

Zapier

By Zapier

4
(6 Ratings)

Zapier is a software that enables users to automate workflows by connecting various web applications and services. The software allows data to move between different apps through triggers and actions, minimizing the need for manual data entry or repetitive tasks. Users can create automated processes, called Zaps, to integrate and coordinate tasks such as data synchronization, notifications, and information sharing across different platforms. The software is designed to support a wide range of business functions by streamlining routine operations, enhancing productivity, and improving efficiency through seamless interoperability among cloud-based tools.

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Logo of Microsoft Power Platform

Microsoft Power Platform

By Microsoft

4.3
(3 Ratings)

Microsoft Power Platform is a software suite that enables users to analyze data, automate workflows, create applications, and develop virtual agents. It comprises four main components: Power BI for data visualization and business intelligence, Power Apps for building custom business applications, Power Automate for process automation, and Power Virtual Agents for creating chatbots. The software supports integration with various data sources and business services, allowing organizations to streamline operations, manage data-driven processes, and address specific business challenges. It is designed to enhance productivity through customizable solutions and automation tools without extensive coding requirements.

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Logo of Nintex Automation CE

Nintex Automation CE

By Nintex

4
(3 Ratings)

Nintex Automation CE is a software that enables organizations to automate business processes through workflow design, robotic process automation, and document generation. It provides features such as visual process mapping, integration with various enterprise systems, conditional logic, task automation, and reporting capabilities. The software is designed to support the management and execution of repetitive tasks, facilitating faster process completion and reducing manual intervention. Nintex Automation CE addresses business problems related to inefficient workflows, data silos, and the need for process standardization by providing tools that help streamline operations, improve data accuracy, and enhance overall productivity.

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Logo of Salesforce Platform

Salesforce Platform

By Salesforce

4
(3 Ratings)

Salesforce Platform is a software that enables the development, deployment, and management of cloud-based applications. It provides tools for building custom apps, automating business processes, integrating with external systems, and managing data securely. The software supports both low-code and pro-code development approaches, allowing users to create applications tailored to specific business needs. Built-in features include data modeling, workflow automation, reporting, and access control. Salesforce Platform addresses the need for organizations to streamline their operations, enhance productivity, and adapt to changing business requirements by offering a unified environment for application lifecycle management.

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Logo of ZUUZ

ZUUZ

By CBT Artificial Intelligence Technology

4.7
(3 Ratings)

ZUUZ is a unified enterprise intelligence engine that brings together AI Agents, Enterprise Search, and Business Intelligence into one integrated platform. It connects to the systems employees use every day email, documents, ERP, CRM, HRIS, collaboration apps, on-prem databases, and cloud platforms and creates a single, identity-aware layer for search, automation, and insights.

The platform indexes structured and unstructured data, applies permission-based relevance, and delivers context-specific answers instead of keyword results. ZUUZ AI Agents automate workflows across departments through no-code logic, pre-built skills, and cross-system actions. Built-in BI dashboards unify metrics from multiple sources and provide real-time operational visibility.

ZUUZ eliminates fragmentation, reduces repetitive work, and provides each employee with a unified workspace that streamlines decision-making, accelerates operations, and improves enterprise productivity.

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Logo of Pega Platform

Pega Platform

By Pegasystems

5
(2 Ratings)

The Pega Platform is a low-code platform that enables you to build applications for multiple devices, touchpoints, and modalities. With Pega, you can create consistent and engaging user experiences across the web, mobile, chat, voice, wearables, and IoT. Pega also provides AI-powered decisioning and workflow automation to further optimize processes and outcomes. Whether you need to create a customer service app, a sales automation app, or a digital banking app, Pega can help you deliver faster and smarter.

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Logo of Agentic Process Automation System

Agentic Process Automation System

By Automation Anywhere

4
(1 Rating)

Agentic Process Automation System is a software developed to automate business processes by integrating artificial intelligence and machine learning components with robotic process automation. The software enables organizations to design, deploy, and manage digital workflows across various departments, aiming to reduce manual intervention in repetitive tasks. It provides features such as task automation, data extraction, workflow orchestration, and analytics to help businesses improve operational efficiency and accuracy. By automating complex processes and supporting integration with other enterprise systems, the software addresses challenges related to process bottlenecks, resource allocation, and scalability.

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Logo of AgilePoint

AgilePoint

By AgilePoint

4
(1 Rating)

AgilePoint is a software that facilitates business process automation and application development through a low-code platform. It enables organizations to design, deploy, and manage workflows and applications across cloud and on-premises environments. The software provides tools for integrating with various enterprise systems and supports flexible process modeling, form generation, and data connectivity. AgilePoint addresses business challenges related to process efficiency, operational agility, and rapid application deployment, allowing users to automate tasks, manage approvals, and monitor performance within a configurable framework. The software supports compliance and governance through customizable features and role-based access controls, helping businesses standardize processes and respond to evolving operational requirements.

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Logo of Axon Ivy

Axon Ivy

By Axon Ivy

5
(1 Rating)

Axon Ivy is a software designed to automate business processes and workflows by integrating data, systems, and applications across various environments. The software offers functionalities for modeling, executing, and analyzing business processes, enabling organizations to streamline operations and improve efficiency. Axon Ivy supports integration with existing IT landscapes, providing connectors for enterprise applications and services. The software features tools for managing tasks, approvals, and notifications, and allows for the creation of user interfaces tailored to business requirements. By digitizing manual processes, Axon Ivy addresses challenges in process consistency, transparency, and traceability within organizations.

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Logo of Boomi Enterprise Platform

Boomi Enterprise Platform

By Boomi

3
(1 Rating)

The Boomi Enterprise Platform is the trusted and proven enterprise-grade solution to connect applications, data, and APIs across your hybrid multi-cloud landscape with speed and ease.

The Boomi Enterprise Platform is an enterprise-grade solution for connecting applications, data, APIs, and AI agents across cloud, on-premises, and multi-cloud environments. Boomi Integration is commonly used for application connectivity and the platform allows businesses to purchase additional platform services to support the growth of their digital transformation needs including B2B/EDI collaboration, low-code workflow automation, event-driven automation with guaranteed delivery, data synchronization, and simplified API management in a single platform.

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Logo of Enterprise Automation with SAP

Enterprise Automation with SAP

By SAP

3
(1 Rating)

Enterprise Automation with SAP is a software designed to streamline and integrate business processes across diverse organizational functions including finance, supply chain management, procurement, human resources, and customer service. The software facilitates the automation of repetitive tasks and workflows, aiming to reduce manual intervention and operational inefficiencies. It provides a centralized platform where data can be accessed and shared, supporting real-time analytics and reporting for enhanced decision-making. Enterprise Automation with SAP addresses business challenges such as process bottlenecks, data fragmentation, and compliance management by providing tools that enable scalable automation, improved traceability, and consistency in operations. The software supports interoperability with other enterprise systems and adapts to evolving business requirements through customizable modules and configurations.

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Features of Business Orchestration and Automation Technologies

Updated October 2025

Mandatory Features:

  • Enterprise connectivity via APIs and UI interactions.

  • Orchestration of business processes.

  • Capability to design, build and execute automation objects such as bots, workflows, connectors and LLM-based AI agents.

  • Low-code development and business-IT collaboration.

  • Extraction of data from unstructured and semistructured documents.

  • Platform governance and operations.

Gartner Research

Magic Quadrant for Business Orchestration and Automation Technologies
Critical Capabilities for Business Orchestration and Automation Technologies

Top Trending Products

PipefyPower AutomateUiPath Agentic AutomationServiceNow Now PlatformMicrosoft Copilot StudioSalesforce PlatformMicrosoft Power PlatformWorkatoZapierAgilePoint

Popular Product Comparisons

Camunda vs ServiceNow Now PlatformCamunda vs WorkatoPega Platform vs ServiceNow Now PlatformServiceNow Now Platform vs WorkatoServiceNow Now Platform vs UiPath Agentic Automation

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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