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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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Productivity and Collaboration
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Meeting Solutions

Meeting Solutions Reviews and Ratings

Highest Rated By Your Peers
For Willingness to Recommend
Logo of Miro
Miro
Logo of Google Workspace
Google Workspace
Logo of Zoom Meetings
Zoom Meetings
For 50M-1B USD Companies
Logo of Miro
Miro
Logo of Zoom Meetings
Zoom Meetings
Logo of Microsoft Teams
Microsoft Teams
For North America
Logo of LoopUp Remote Meetings
LoopUp Remote Meetings
Logo of Google Chat
Google Chat
Logo of Miro
Miro
Integration & Deployment
Logo of Zoom Meetings
Zoom Meetings
Logo of Zoom Webinars & Events
Zoom Webinars & Events
Logo of Google Workspace
Google Workspace

What are Meeting Solutions?

Gartner defines meeting solutions as real-time communication services that support live interactions between participants for internal and external collaboration, presentations, learning and training sessions, webinars, webcasts and town halls. Meeting solutions power diverse use cases, such as one-on-one meetings, remote sales engagements and telehealth sessions, enabling rich information sharing. Meeting solution interactions take place over live audio and video conferencing. They support in-meeting chat; content, application and screen sharing; and visual collaboration, screen annotation and/or whiteboarding.

How Categories and Markets Are Defined
Learn More About This Category

Features of Meeting Solutions

Updated June 2026

Mandatory Features:

  • The primary user experience for meeting solutions centers on the audio and video meeting experience, with meeting solutions typically including options that allow users to manually or dynamically customize their view.

  • Meeting features such as in-meeting chat; content, application and screen sharing; visual collaboration, screen annotation and/or whiteboarding; and recording and transcription.

  • Capabilities to host webinars, webcasts and virtual events.

  • Role-based controls and permissions, such that the assigned host, co-host, presenter or moderator can perform tasks such as add, invite and remove participants; mute/unmute participants individually or in groups; and lock the meeting to prevent additional participants from joining.

  • User engagement features like raise hand, hand gestures, emojis, polls, and question and answer

  • An app-based or web-based platform to host virtual and hybrid meetings (independent of hardware/device) that integrates with employees’ calendars, including the ability to send calendar invites to other internal and external participants.

  • The option to join the meeting from diverse endpoints such as laptops, PCs, tablets, smartphones and smart meeting room systems through meeting links, meeting IDs or a phone number for dialing in.

  • The ability to work with audio- and videoconferencing equipment as native integration, middleware-based integration or SIP/h.323 integration.

Peer Lessons Learned for Meeting Solutions

Published September 2025

These lessons focus on reviewers' responses to questions about their experience with products in this market, specifically: “If you could start over, what would your organization do differently?” and “What one piece of advice would you give other prospective customers?”

Peer Lessons Learned for Meeting SolutionsLessons learned by your peers shared on Gartner Peer Insights for Meeting SolutionsPeer Lessons Learned for Meeting SolutionsLesson 1LESSON1Capture Users’ Meeting Requirements; SecureStakeholder Buy-In for Solution ImplementationLesson 2LESSON2Release RFPs to Assess Meeting SolutionVendors; Check Integration With the ExistingSystemsLesson 3LESSON3Offer Role-Based Training on the MeetingSolution; Utilize Vendor’s Trainer forProficiencyLesson 4LESSON4Plan the Meeting Solution’s Integration;Standardize File Systems for ConsistencyLesson 5
Read Full Insights

Gartner Client Insights

Market Guide for Meeting Solutions
Gartner Peer Insights 'Voice of the Customer': Meeting Solutions

Top Trending Products

Zoom MeetingsGoogle MeetAmazon Chime

Popular Product Comparisons

Microsoft Teams vs Zoom MeetingsMicrosoft Teams vs Webex SuiteWorkplace vs Zoom MeetingsGoogle Meet vs Microsoft TeamsGoogle Chat vs Microsoft TeamsBlueJeans Meetings (Legacy) vs Zoom MeetingsVooV Meeting vs Zoom Meetings

LESSON5Implement the Meeting Solution in Phases;Secure Cloud Integration for Seamless Meetingsn: minimum 75 quality responses during the 18-month window before the publish dateSource: Reviews submitted to Gartner Peer InsightsID: 7006098Gartner ®

Product Listings

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Logo of Zoom Meetings

Zoom Meetings

By Zoom

4.5
(6307 Ratings)
customers choice 2025

Zoom Meetings is a software designed to facilitate online meetings, video conferencing, and collaborative communication across different devices. The software enables users to host and join virtual meetings with HD video and audio, supporting screen sharing, chat, and recording capabilities for sessions. It provides features such as breakout rooms, meeting scheduling, and integration with calendar systems, which help organizations and individuals connect remotely for business discussions, team collaboration, and presentations. Zoom Meetings addresses the need for secure, scalable, and easy-to-access virtual meeting environments, allowing distributed teams and remote participants to effectively communicate and collaborate in real time.

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Logo of Microsoft Teams

Microsoft Teams

By Microsoft

4.5
(3666 Ratings)
customers choice 2025

Microsoft Teams is a collaboration software that integrates chat, video meetings, file storage and application integration to facilitate communication and teamwork. It supports real-time messaging, voice and video conferencing, and threaded conversations, enabling users to collaborate on projects and share files within team channels. The software allows integration with various third-party and Microsoft 365 applications, providing a centralized workspace for document management and workflow automation. Microsoft Teams is designed to support remote and distributed work environments, addressing business needs for secure communication, coordination, and productivity among organizations of varying sizes.

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Logo of Webex Suite

Webex Suite

By Cisco Systems

4.5
(3141 Ratings)
customers choice 2025

Webex Suite is an all-in-one, collaboration suite built on a secure Webex Platform with artificial intelligence features built-in. With 8 individual workloads – Webex Suite brings together Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one collaboration experience to maximize productivity and teamwork. With a variety of collaboration features, Webex Suite helps bridge the gap between office and remote workers, remove language barriers, and overcome time zone differences. Enjoy the flexibility to work from anywhere and to keep teams focused and engaged with unified, intuitive experiences and integrated AI across the entire suite. All workloads in the Webex Suite can be managed via the single-pane-of-glass administration portal, Control Hub. It also allows you to protect your teams’ data and privacy with enterprise-grade security built in from the ground up.

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Logo of Google Chat

Google Chat

By Google

4.5
(2535 Ratings)
customers choice 2025

Google Chat is a software designed for secure and efficient communication and collaboration within organizations. It supports direct messaging and group conversations, allowing users to share files, schedule meetings, and integrate with other Google Workspace applications. The software offers threaded conversations, search capabilities, and customizable notification settings to help users organize information and stay updated on ongoing projects. By providing real-time interaction features, Google Chat addresses the need for streamlined internal communication, facilitating teamwork and information sharing in business environments.

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Logo of Google Meet

Google Meet

By Google

4.5
(2166 Ratings)
customers choice 2025

Google Meet is a video conferencing software developed to facilitate secure and flexible online meetings, webinars, and virtual collaborations for organizations of various sizes. The software allows users to host video calls with multiple participants, share screens, present documents, and utilize real-time chat during meetings. Features such as integration with calendar and email services, adjustable layouts, background noise cancellation, and attendance tracking help streamline communication and workflow. The software addresses the business need for remote connectivity, enabling teams to interact efficiently regardless of their physical location, thereby supporting productivity and operational continuity in distributed environments.

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Logo of BlueJeans Meetings (Legacy)

BlueJeans Meetings (Legacy)

By BlueJeans by Verizon

4.5
(1903 Ratings)

BlueJeans Virtual Meetings is a premium video conference solution

that provides enterprise-grade security alongside features that foster strong collaboration.

BlueJeans has unparalleled audio quality with Dolby Voice, allowing attendees to hear clearly

and communicate naturally, regardless of their location - desktop, mobile, or meeting room. With

simple calendar integrations and advanced productivity tools, BlueJeans offers everything and

more in creating an incredible video conferencing experience.

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Logo of GoTo Meeting

GoTo Meeting

By GoTo

4.4
(1335 Ratings)

GoTo Meeting is a software designed for online meetings, video conferencing, and collaboration. It enables users to schedule and host virtual meetings with integrated features such as screen sharing, HD video, audio conferencing, and chat. The software supports real-time document sharing and enables participants to join meetings from various devices, including desktop and mobile platforms. GoTo Meeting provides administrative controls for managing participants and meeting settings, offering tools to record meetings, generate transcripts, and share meeting content. It addresses the need for remote communication and collaboration by facilitating secure, reliable, and flexible virtual interactions for businesses and organizations.

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Logo of Jabber (Legacy)

Jabber (Legacy)

By Cisco Systems

4.4
(1247 Ratings)
customers choice 2025

Jabber (Legacy) software is designed to facilitate communication and collaboration within organizations by integrating instant messaging, voice and video calls, voicemail, and conferencing functionalities. The software supports presence information, allowing users to see the availability status of their contacts in real time. Users can access communication features from a range of devices including desktop computers, laptops, and mobile devices, enabling flexible connectivity. Jabber (Legacy) software integrates with existing phone and directory systems, offering unified communication capabilities to streamline workflows. The software aims to address business challenges related to dispersed teams and real-time collaboration by providing a single platform for multiple communication modalities.

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Logo of Miro

Miro

By Miro

4.6
(769 Ratings)

Miro is the AI Innovation Workspace that brings teams and AI together to plan, co-create, and build the next big thing, faster. Serving more than 100 million users across 250,000 customers, Miro empowers cross-functional teams to flow from early discovery through final delivery on a shared, AI-first canvas. With the canvas as the prompt, Miro's collaborative AI workflows keep teams in the flow of work, scale shifts in ways of working, and drive organization-wide transformation.

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Logo of Adobe Connect

Adobe Connect

By Adobe

4.2
(712 Ratings)

Adobe Connect is a software designed for online meetings, virtual classrooms, and webinars. It enables users to create and manage live online sessions with tools for screen sharing, audio and video conferencing, and content sharing. The software supports customizable virtual rooms, interactive whiteboards, and breakout rooms, allowing hosts to organize and deliver engaging online events and training sessions. Features include recording sessions, integrated polls, live chat, and participant management. Adobe Connect addresses the need for remote communication, training, and collaboration, providing solutions for enterprises and educational organizations to conduct secure and structured online interactions.

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Logo of Zoom Webinars & Events

Zoom Webinars & Events

By Zoom

4.4
(406 Ratings)
customers choice 2025

Zoom Webinars is a software designed to facilitate virtual events, offering features to host online webinars with large audiences. The software enables presenters to share audio, video, and screen content while allowing attendee engagement through Q&A, chat, and polling functions. It supports panelist management, registration customization, and content recording for future access. Zoom Webinars addresses the need for organizations to deliver presentations, training sessions, and informational events remotely, aiming to simplify event organization and attendee participation while providing analytics and reporting for event performance assessment.

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Logo of Microsoft Skype for Business Online (Legacy)

Microsoft Skype for Business Online (Legacy)

By Microsoft

4.2
(384 Ratings)
customers choice 2025

Microsoft Skype for Business Online (Legacy) is a communication software that facilitates instant messaging, voice calls, video conferencing, and online meetings for organizations. The software integrates with other Microsoft Office applications to enable seamless collaboration among teams, allowing users to schedule meetings, share screens, and exchange files within a secure environment. Skype for Business Online streamlines communication workflows, supports presence information, and provides enterprise-grade management and security controls. This software addresses the need for remote and distributed workforce connectivity by offering tools for real-time interaction, reducing reliance on email, and enhancing productivity in business environments.

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Logo of Dialpad Meetings (Legacy)

Dialpad Meetings (Legacy)

By Dialpad

4.5
(232 Ratings)

Dialpad Meetings (Legacy) is a software designed to facilitate online meetings and virtual collaboration for businesses and organizations. The software provides video and audio conferencing capabilities, enabling participants to connect from different locations using various devices. Features include screen sharing, call recording, and real-time transcription to support efficient communication and documentation during meetings. Dialpad Meetings (Legacy) allows users to schedule meetings, manage invitations, and control participant access, aiming to streamline remote work and team coordination. The software addresses the need for consistent and reliable virtual communication, focusing on enhancing productivity and reducing the complexities of remote collaboration.

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Logo of RingCentral Video Meetings

RingCentral Video Meetings

By RingCentral

4.3
(224 Ratings)

RingCentral Video Meetings is a software that provides video conferencing and collaboration tools aimed at supporting business communication needs. The software offers features such as HD video, screen sharing, team messaging, virtual backgrounds, and integrated scheduling. It enables participants to host and join meetings from various devices and locations, facilitating remote work and distributed teams. RingCentral Video Meetings integrates with calendar applications and productivity platforms, allowing users to coordinate meetings and share content in real time. It addresses the need for secure and efficient virtual gatherings, helping organizations reduce reliance on physical meetings and streamline communication workflows.

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Logo of Microsoft Skype for Business Server (Legacy)

Microsoft Skype for Business Server (Legacy)

By Microsoft

4.3
(212 Ratings)
customers choice 2025

Microsoft Skype for Business Server (Legacy) is a communication software designed to facilitate enterprise-level messaging, voice and video conferencing, and presence management. The software integrates with existing infrastructure to enable secure instant messaging, online meetings, and telephony solutions within organizations. It offers features such as voicemail, chat, screen sharing, file transfer, and calendar integration, supporting connectivity across various devices. The software addresses business needs for collaboration, remote communication, and efficient scheduling, providing tools to enhance internal workflows and streamline interactions among teams. Skype for Business Server (Legacy) also includes administrative controls for user management and system configuration, supporting compliance and security requirements for enterprise communications.

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Logo of GlobalMeet Collaboration (Legacy)

GlobalMeet Collaboration (Legacy)

By GlobalMeet

4.3
(198 Ratings)

GlobalMeet Collaboration (Legacy) is a software designed to facilitate online meetings, webinars, and virtual events for businesses. It offers features including audio and video conferencing, screen sharing, and recording capabilities to support efficient communication and collaboration among distributed teams. The software enables users to schedule, host, and manage virtual sessions with integrated tools for document sharing and participant management. It addresses the business need for streamlined remote interactions and enhances productivity by providing a secure and accessible platform for real-time conversations and content exchange, reducing the need for in-person meetings and enabling greater flexibility for organizations.

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Logo of StarLeaf Meetings (Legacy)

StarLeaf Meetings (Legacy)

By StarLeaf

4.2
(146 Ratings)

StarLeaf Meetings (Legacy) is a software designed to facilitate video conferencing, messaging, and collaboration for businesses. The software offers features including HD video meetings, screen sharing, and chat, enabling users to communicate and work together remotely. It integrates with calendars and allows for scheduling and joining meetings with ease. The software addresses the challenge of connecting teams across various locations, supporting remote work and distributed teams. Security measures such as encryption are incorporated to help protect communications and meeting data. StarLeaf Meetings (Legacy) aims to streamline virtual meetings and enhance workplace collaboration through its integrated communication tools.

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Logo of Google Workspace

Google Workspace

By Google

4.6
(134 Ratings)
customers choice 2025

Google Workspace is a software suite that provides cloud-based productivity and collaboration tools for businesses and organizations. It includes applications such as email, calendar, document editing, spreadsheets, presentations, video conferencing, and file storage. The software enables real-time collaboration and communication among users and offers administrative features for security, access control, and user management. Google Workspace integrates with various third-party applications and provides tools for task organization, scheduling, and workflow automation. The software is designed to help teams manage projects, share information, and streamline daily business operations through a unified interface accessible across devices.

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Logo of BlueJeans Events (Legacy)

BlueJeans Events (Legacy)

By BlueJeans by Verizon

4.5
(118 Ratings)

BlueJeans Events (Legacy) is a software designed to facilitate large-scale virtual events, including webinars, town halls, and online conferences. The software enables hosts to broadcast live video to large audiences, offering features such as audience engagement tools, interactive Q and A, polling, and multi-presenter support. BlueJeans Events (Legacy) provides means for content sharing, event moderation, and attendee management to support effective communication in real-time or on-demand environments. The software is intended to address the need for organizations to reach and interact with remote participants efficiently, ensuring professional presentation and engagement during online events.

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Logo of BlueJeans Rooms (Legacy)

BlueJeans Rooms (Legacy)

By BlueJeans by Verizon

4.5
(118 Ratings)

BlueJeans Rooms-as-a-Service is an all-inclusive bundle that combines hardware, BlueJeans Rooms software, best-in-class support, and a premier warranty into a single package from a single vendor. From large conference rooms to small huddle spaces, BlueJeans Rooms can adapt to meet your needs.

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