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Robotic Process Automation

Robotic Process Automation Reviews and Ratings

What is Robotic Process Automation ?

Gartner defines robotic process automation (RPA) as software that automates tasks within business and IT processes using software scripts that emulate human interaction with the application UI. RPA enables a manual task to be recorded or programmed into a software script, which users can develop through programming or by using the RPA platform’s low-code and no-code GUIs. This script can then be deployed and executed into different runtimes. The runtime executable of the deployed script is referred to as a bot or robot.

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Logo of UiPath Agentic Automation

UiPath Agentic Automation

By UiPath

4.5
(2316 Ratings)
customers choice 2026
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Logo of Agentic Process Automation System

Agentic Process Automation System

By Automation Anywhere

4.6
(1764 Ratings)
customers choice 2026

Agentic Process Automation System is a software developed to automate business processes by integrating artificial intelligence and machine learning components with robotic process automation. The software enables organizations to design, deploy, and manage digital workflows across various departments, aiming to reduce manual intervention in repetitive tasks. It provides features such as task automation, data extraction, workflow orchestration, and analytics to help businesses improve operational efficiency and accuracy. By automating complex processes and supporting integration with other enterprise systems, the software addresses challenges related to process bottlenecks, resource allocation, and scalability.

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Logo of Blue Prism Intelligent Automation Platform

Blue Prism Intelligent Automation Platform

By SS&C Blue Prism

4.5
(893 Ratings)

SS&C Blue Prism offers a full intelligent automation platform integrating Robotic Process Automation (RPA) and Business Process Management (BPM) solutions, developed to increase revenue and drive value with total automation. SS&C Blue Prism products are designed to streamline workflows and identify opportunities to improve efficiency across the enterprise. SS&C Blue Prism’s intelligent platform unifies people with digital workers securely to create scalable automations suited for specific business needs. Customers utilize SS&C Blue Prism’s total automation solutions to accelerate growth and orchestrate their operations.

SS&C Blue Prism’s enterprise-wide software provides full control and governance to help businesses evolve with continuous change. With 20,000+ customers, SS&C Blue Prism has the tools for developing new ways of working and returning exponential value to the business.

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Logo of Power Automate

Power Automate

By Microsoft

4.4
(251 Ratings)

Power Automate is a software that enables users to streamline workflows and automate repetitive tasks across applications and services. The software provides tools for creating automated processes, integrating with various platforms such as cloud-based and on-premises solutions, and connecting data sources. It supports features like triggering actions based on events, managing approvals, and transforming data between systems. Power Automate addresses business challenges related to manual task management and process efficiency by facilitating automation of operations, reducing errors, and improving productivity through seamless connectivity among software solutions.

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TruBot

By Datamatics

4.4
(203 Ratings)

TruBot is a robotic process automation software that enables organizations to automate repetitive, rule-based tasks across various business functions. The software features bot creation, deployment, management, and analytics capabilities, allowing users to design and implement workflows without the need for extensive coding expertise. TruBot supports integration with multiple enterprise systems and offers features such as process recording, scheduling, exception handling, and centralized control. By automating routine activities, the software helps streamline operations, reduce manual errors, and improve process efficiency. TruBot addresses business challenges related to operational scalability, accuracy, and productivity by facilitating faster completion of tasks and freeing up resources for higher-value work.

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Rocketbot

By Rocketbot

4.7
(137 Ratings)

Rocketbot is a software designed to facilitate robotic process automation by enabling users to create, deploy, and manage bots that can perform repetitive tasks across various systems and applications. The software provides tools for drag-and-drop workflow design, integration with multiple platforms, and centralized control of automation processes. It addresses business problems related to manual work by streamlining processes and improving operational efficiency while ensuring scalability across enterprise environments. Rocketbot supports various scripting languages and offers compatibility with enterprise resource planning systems, customer relationship management platforms, and web applications, helping organizations reduce human error and optimize resource utilization.

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AutomationEdge

By AutomationEdge

4.4
(133 Ratings)

AutomationEdge is a software designed to automate business processes by integrating robotic process automation and artificial intelligence capabilities. The software facilitates the automation of repetitive tasks, data entry, data extraction, and workflow management across various enterprise applications. It supports the transformation of manual operations into automated workflows, aiming to increase process efficiency and accuracy. AutomationEdge addresses problems related to process delays, manual errors, and resource optimization by enabling organizations to streamline back-office and front-office activities. It provides connectors for a range of enterprise systems, allowing seamless integration and scalability for different automation needs. The software is used across industries to reduce operational costs, accelerate response time, and ensure compliance through audit trails and role-based access controls.

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Logo of IBM Robotic Process Automation

IBM Robotic Process Automation

By IBM

4.5
(119 Ratings)

IBM Robotic Process Automation is a software designed to automate repetitive and rule-based tasks within business processes. The software uses digital bots to interact with applications, systems, and data, facilitating the reduction of manual labor and errors in tasks such as data entry, processing transactions, and workflow integration. It supports both attended and unattended automation, allowing organizations to streamline operations and enhance process efficiency across various applications. Integration capabilities with existing technology infrastructure are present, along with tools for managing, monitoring, and scaling automation initiatives. The software addresses the challenge of optimizing operational productivity and accuracy by enabling organizations to allocate human resources to more strategic activities.

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Appian RPA

By Appian

4.5
(107 Ratings)

Appian RPA is software designed to automate repetitive tasks and processes in organizations through robotic process automation. The software enables integration with various systems, coordination of digital workforce, and management of automation workflows from a central platform. By leveraging software bots, Appian RPA facilitates the execution of rule-based processes such as data entry, system updates, and document processing with reduced manual intervention. The software features monitoring, scheduling, and scalability functions, providing capabilities to deploy, control, and analyze automation activities. Appian RPA aims to enhance operational efficiency, minimize human error, and streamline business operations across areas like finance, customer service, and supply chain management.

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Logo of SAP Build Process Automation

SAP Build Process Automation

By SAP

4.4
(106 Ratings)

SAP Build Process Automation is a software designed to enable organizations to automate business processes by combining robotic process automation and workflow management capabilities. The software provides tools for creating, monitoring, and managing automation projects without extensive coding, supporting both structured and unstructured workflows. It assists users in streamlining repetitive tasks, integrating with other SAP and non-SAP systems, capturing and analyzing process data, and improving overall operational efficiency. The software addresses business challenges related to manual processing, task duplication, and error reduction by enabling process digitization and enhancing collaboration among teams. It offers templates and prebuilt components to accelerate deployment and allows for real-time adaptation to changing business requirements.

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ServiceNow Workflow Data Fabric

By ServiceNow

4.4
(101 Ratings)

ServiceNow Workflow Data Fabric is a software designed to unify and manage organizational data across disparate systems, enabling seamless data access within automated workflows. The software integrates data from multiple sources, supports real-time data delivery, and enables the synchronization of information for process automation. It provides capabilities for data modeling, data governance, and metadata management, helping organizations streamline operations by consolidating and connecting information used in workflows. Workflow Data Fabric addresses business challenges related to data silos and inconsistent information by ensuring data is accessible and usable within enterprise workflows, supporting operational efficiency and informed decision making.

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Logo of Work.AI (Legacy)

Work.AI (Legacy)

By WorkFusion

4.3
(84 Ratings)

Work.AI is a software developed by WorkFusion that automates business processes through artificial intelligence and machine learning. The software is designed to streamline repetitive tasks by using tools such as intelligent document processing, task automation, and data extraction. Work.AI allows organizations to manage and process structured and unstructured data, integrate with various enterprise systems, and monitor workflows in real time. The software addresses business challenges such as manual data entry, operational inefficiencies, and compliance management by facilitating faster and more accurate processing of information. Work.AI supports industries in optimizing workflows, reducing errors, and enabling employees to focus on higher value tasks.

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Logo of Brity Automation

Brity Automation

By Samsung SDS

4.8
(73 Ratings)

Brity Automation is a software developed by Samsung SDS that enables organizations to automate business processes by integrating robotic process automation (RPA) and artificial intelligence technologies. The software facilitates the automation of repetitive tasks across various departments, supporting features such as workflow automation, document processing, and data extraction. It offers tools for managing and monitoring automated processes, reducing manual intervention and streamlining operations. Brity Automation is designed to improve process efficiency and accuracy, allowing businesses to allocate resources to more strategic activities and address process bottlenecks within their operational workflows.

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Logo of Tungsten RPA

Tungsten RPA

By Tungsten Automation

4.7
(72 Ratings)

Tungsten RPA is a software designed to automate repetitive and rule-based tasks across various business processes. The software enables organizations to build, deploy and manage software robots that interact with multiple systems, applications, and data sources, reducing manual intervention. It supports integration with enterprise resource planning systems and other business applications, allowing for data extraction, transaction processing, and workflow automation. By streamlining operations and reducing errors associated with manual data entry, the software addresses the need for increased efficiency and consistency in handling high-volume tasks. It offers features such as process recording, workflow design, and orchestration to support both attended and unattended automation scenarios.

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Logo of Pega Robotic Process Automation

Pega Robotic Process Automation

By Pegasystems

4
(69 Ratings)

With Pega Attended and Unattended Robotic Process Automation (RPA), you can automate the tedious manual work that hampers your organization's productivity and increase your users’ productivity. Additionally, you can streamline activity completion when your process involves applications that lack programmatic integration capabilities. For any operational process, from adjudicating claims to onboarding customers to updating customer information in your systems, you can use Pega RPA to optimize workflows across your enterprise, enable user readiness, and provide process guidance so your organization can work smarter.

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Logo of Cyclone RPA

Cyclone RPA

By Cyclone Robotics

4.9
(67 Ratings)

Cyclone RPA is a software designed to automate repetitive business processes through robotic process automation technology. The software enables organizations to configure digital bots that can interact with various computer systems, extract data, perform rule-based tasks, and integrate with existing enterprise applications. Cyclone RPA supports automation for high-volume manual processes, aiming to improve operational efficiency and accuracy by reducing the need for human intervention in routine workflows. The software provides features such as process modeling, workflow orchestration, real-time monitoring, and analytics to facilitate implementation and management of automation projects. Businesses use Cyclone RPA to address challenges related to process efficiency, compliance, and resource optimization across multiple industries.

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Logo of Nintex RPA

Nintex RPA

By Nintex

4.2
(67 Ratings)

Nintex RPA is a software designed to automate repetitive, rule-based tasks across various business systems and applications. The software enables organizations to streamline processes by creating, deploying, and managing robots that perform data entry, extraction, validation, and integration between systems without human intervention. It provides features such as visual process designer, unattended automation, and central management for bot administration. Nintex RPA helps businesses address operational inefficiencies, reduce manual workload, improve process accuracy, and enhance compliance by automating tasks that require consistent, error-free execution. The software is utilized to optimize workflows and enable teams to focus on higher-value activities.

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Logo of Laiye Intelligent Automation Platform

Laiye Intelligent Automation Platform

By Laiye

4.8
(66 Ratings)

Laiye Intelligent Automation Platform is a software designed to enable organizations to automate business processes through a combination of artificial intelligence, robotic process automation, and conversational automation capabilities. The software offers tools for workflow design, bot creation, document processing, and system integration, allowing users to manage repetitive tasks and extract data from structured and unstructured sources. By supporting both attended and unattended automation, the software helps reduce manual workload and enhance operational efficiency. It provides centralized management and monitoring features for overseeing automation activities and offers compatibility with major business applications and cloud environments to support digital transformation initiatives.

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Logo of akaBot

akaBot

By FPT Software

4.3
(52 Ratings)
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Logo of NICE Robotic Automation

NICE Robotic Automation

By NiCE

4.3
(52 Ratings)

NICE Robotic Automation is a software that enables organizations to automate routine and repetitive tasks across multiple business functions. The software integrates with existing systems and applications to streamline business processes such as data entry, validations, and transaction processing. It is designed to support operational efficiency by reducing manual intervention, improving accuracy, and ensuring compliance with predefined business rules. Through central management and orchestration of digital workforce activities, NICE Robotic Automation addresses business challenges related to scalability and process optimization, facilitating faster throughput and enhanced resource allocation in various enterprise environments.

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Features of Robotic Process Automation

Updated June 2025

Mandatory Features:

  • Ability to record a task and convert it into a script that can be deployed

  • Ability to orchestrate and administer users, scripts and the runtime, including configuration, monitoring and security.

  • Support for multiple bot runtimes, such as a desktop, an on-premises server, public or private cloud, and virtual machines.

  • Support for both attended and unattended automation.

  • Screen scraping, with at least five of the following UI connectors: Selenium IDE, Microsoft Active Accessibility (MSAA), Microsoft UI Automation, Java Application Connector, SAP WinGUI, Windows GUI or mainframe emulators.

Peer Lessons Learned for Robotic Process Automation

Published February 2025

These lessons focuses on the responses to the questions: “If you could start over, what would your organization do differently?” and “What one piece of advice would you give other prospective customers?”

Peer Lessons Learned for Robotic Process AutomationLessons learned by your peers shared on Gartner Peer Insights for Robotic Process AutomationPeer Lessons Learned for Robotic Process AutomationLesson 1LESSON1Assess Your Organization's RPA Requirements;Obtain Stakeholder Buy-InLesson 2LESSON2Evaluate RPA Vendors Against ImportantCapabilities and Relevant Use CasesLesson 3LESSON3Conduct Comprehensive RPA Training BeforeDeploymentLesson 4LESSON4Create a Structured Roadmap for Efficient RPADeploymentLesson 5LESSON5Adopt an Incremental Approach to RPADeployment; Configure the Software Optimallyn = 445Source: Reviews (445) submitted to Gartner Peer InsightsID: 6222687Gartner ®
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Gartner Research

Magic Quadrant for Robotic Process AutomationCritical Capabilities for Robotic Process Automation
Gartner Peer Insights 'Voice of the Customer': Robotic Process Automation

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