Robotic Process Automation Reviews and Ratings

What is Robotic Process Automation ?

Gartner defines robotic process automation (RPA) as the software to automate tasks within business and IT processes via software scripts that emulate human interaction with the application UI. RPA enables a manual task to be recorded or programmed into a software script, which users can develop by programming, or by using the RPA platform’s low-code and no-code GUIs. This script can then be deployed and executed into different runtimes. The runtime executable of the deployed script is referred to as a bot, or robot.

RPA is used across numerous business functions for tactical task automation. Business and IT users can leverage RPA to:

Move data in or out of application systems without human interaction (unattended automation). Scripts are designed to replicate the actions of a human interacting with those systems or documents, which usually do not have available APIs. The goal is to automate and complete a task successfully without human intervention. Typically, unattended automation is triggered by a system and bots executed on a server.

Automate tasks with a human in the loop (attended automation). RPA can extract information from systems and related documents, shaping it and preparing it for consumption by a human at the point of need. Typically, attended automation is triggered by a human and bots executed on a local device.

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UiPath is a global entity whose focus lies in utilizing the transformative capabilities of AI and automation to unleash the limitless potential of individuals and facilitate human progress. Currently, the company is expanding its horizons beyond Robotic Process Automation, offering a highly effective and user-friendly AI-Powered Business Automation Platform. It is driven to bring together the leading minds to bring forth the next big leap in AI-powered automation. The company, based in New York City, operates developmental centers scattered throughout the United States, Romania, India, and Japan.

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Automation Anywhere offers AI-powered process automation that empowers organizations to drive productivity gains, foster innovation, improve customer service, and accelerate business growth. The company’s AI + Automation Enterprise System is powered by specialized AI, autonomous AI agents, and offers process discovery, end-to-end process orchestration, document processing, and analytics — all with a security and governance-first approach. Guided by its vision to fuel the future of work, Automation Anywhere is dedicated to unleashing human potential through AI-powered automation.

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SS&C Blue Prism helps customers in over 170 countries and 2000 businesses, including Fortune 500 and Public Company sector organizations, to unlock the potential of intelligent automation at scale, delivering transformational business value.

SS&C Blue Prism’s intelligent automation platform partners with people, organizations and technologies to automate end-to-end business processes through digital resources. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth.

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Datamatics Dextara Digital is a Salesforce Summit (Platinum) Consulting and ISV partner and has more than 250 Salesforce certifications. The company has worked on over 600 Salesforce projects for more than 150 global customers on products such as Einstein/AI, CPQ, Manufacturing Cloud, Health Cloud, Sales Cloud, MuleSoft, Service Cloud, and Revenue Cloud, amongst others. Additionally, Dextara Digital has developed purpose-built products such as Dextara CPQ, DXHealth+, and, DXTemplates, all available on Salesforce AppExchange.

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Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement.

Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

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AutomationEdge is a provider of Hyperautomation, Robotic Process Automation (RPA) and IT Automation solutions. Its product integrates multiple key automation capabilities. This includes Artificial Intelligence, Machine Learning, a chatbot, ETL capabilities, pre-prepared API integrations and IT automation tools. It is intended to assist different sectors in automating repetitive rule-based tasks. This is especially relevant for tasks within HR, IT, front office, middle office or back office. AutomationEdge's solution is available on Salesforce AppExchange and BMC Marketplace.

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Appian is a software company that automates business processes. The Appian AI Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences.

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IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

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Rocketbot operates as a platform for Robotic Process Automation (RPA) with a focus on using software robots. The company utilizes Python in its back-end operations to enhance agility in both programming and user-interface. Compared to other companies providing similar services, Rocketbot's distinguishing factor is its view of RPA as an open technology. This approach drives the company's research and development (R&D) endeavors, particularly towards creating a tool that can comprehend the programming behavior of Robots from other RPA companies. Rocketbot consistently strives towards maturity, supported by its growing client base.

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SAP is a company that aims to improve operational efficiency worldwide. The primary focus is on helping customers optimize their business operations. SAP develops innovative solutions to support this objective. The company plays a crucial role in transforming industries by fostering opportunity and equality on a global scale. By collaborating with customers and partners, SAP is capable of making substantial changes across various industries, supporting the growth and development of economies and societies.

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WorkFusion serves the Intelligent Automation needs of large enterprises, banks, insurance, and financial services companies. The central focus of the company is AI-driven digital workers capable of executing complex and decision-oriented tasks in areas such as customer service, onboarding, account initiation, identity validation, and document-based compliance activities. These digital workers learn through constant interaction with human co-workers and subsequently improve their performance. The company offers the WorkFusion Network, an AI cloud hub for shared learning and knowledge from different work environments. For different operational needs, businesses can use pre-configured digital workers, customize them, or create their own with WorkFusion's AI tools. The objective is to increase enterprises' workforce capacity, enhance customer satisfaction, and ensure compliance norms are met.

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Samsung SDS is a firm centered on providing key services in cloud computing and digital logistics. The primary solutions it delivers consist of business-specific cloud environment development through the Samsung Cloud Platform, and an all-in-one management service which depends on its experience across diverse industries. Additionally, it leverages the SaaS solution to enhance work efficiency and customer service, a strategy that has registered success in multiple instances. Samsung SDS also brings a unique answer to the complex task of digital transformation. Over the years, it has been a significant player in IT innovation in Korea. The organization’s constant evolution and adaptability have carved out a respectable position for it in the global IT service business. Offering cloud-based digital transformation services, Samsung SDS relies on its well-established cloud technology and extensive industry experience. As a specialized cloud service firm, it aids businesses in their digital innovation ventures --- acknowledged by global consultancy firms for capabilities in Managed Cloud Services, Cloud Security, and the AI sector.

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Kofax is a company that focuses on providing intelligent automation software platforms and solutions to digitally transform labor-intensive business processes. These technological solutions incorporate cognitive capture, Robotic Process Automation (RPA), process orchestration, analytics, and mobile capabilities. The intention behind these services is to assist businesses in enhancing competitiveness, growth, and profitability, along with ensuring business resilience and risk mitigation related to compliance.

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Cyclone Robotics is an RPA software and solution provider based in China. It offers innovative hyper-automation technologies such as RPA, low-code development platforms, process mining, AI, etc. Cyclone Robotics aims to empower enterprises with cutting-edge AI-enabled technologies for their digital transformation.

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Pega provides a low-code platform that empowers the world’s leading enterprises to Build for Change. Clients use Pega's AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, Pega has built their scalable and flexible architecture to help enterprises meet today’s customer demands while continuously transforming for tomorrow.

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Laiye is a company known as the originator of the Work Execution System. This framework prioritizes the harmony between digital and human workers in accomplishing business tasks. Its in-house software amalgamates various tool sets required for digital task execution, encompassing Intelligent Document Processing (IDP), Conversational AI, Process Mining, Intelligent Automation, and more. To expedite development and customer value, Laiye utilizes Large Language Models and Foundation Models in design and use-case creation. The company operates on an open ecosystem principle, aiding businesses in maximizing their existing technologies. A distinct commitment made by Laiye is its offer to refund 100% of license fees in case the agreed business outcomes are not met.

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Nintex is a technology company focused on process intelligence and automation. Today more than 8,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating, and optimizing business processes.

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NICE Ltd. is a global technology company specializing in customer experience management software, offering solutions in journey orchestration, workforce management and augmentation, and customer service automation.

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