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Digital Adoption Platforms

Digital Adoption Platforms Reviews and Ratings

What are Digital Adoption Platforms?

Gartner defines a digital adoption platform (DAP) as software that overlays employee- and customer-facing applications with in-application guidance to drive adoption, proficiency and engagement. It supports digital transformation by streamlining and accelerating how employees or customers learn and engage with technologies. It provides consistent experiences that help users complete work efficiently across multiple applications. In addition, DAP analytics provide actionable insights to improve experience, optimize work and adoption/utilization, boosting the ROI of applications.

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Product Listings

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Logo of WalkMe Digital Adoption Platform

WalkMe Digital Adoption Platform

By SAP (WalkMe)

4.5
(254 Ratings)
customers choice 2025

WalkMe Digital Adoption Platform is a software that facilitates user engagement and proficiency across enterprise applications by guiding users through workflows and processes. The software offers in-app guidance, onboarding tools, and analytics to streamline the adoption of digital tools in organizations. It provides contextual support, automates repetitive tasks, and tracks user interactions to identify areas for improvement, aiming to reduce inefficiencies associated with software deployment and usage. WalkMe Digital Adoption Platform assists businesses in increasing operational productivity and minimizing user errors by ensuring software features are utilized effectively and employees adapt to new technologies with greater ease.

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Logo of Whatfix Digital Adoption Platform

Whatfix Digital Adoption Platform

By Whatfix

4.5
(235 Ratings)
customers choice 2025

Whatfix Digital Adoption Platform is a software designed to assist organizations in improving user onboarding, training, and engagement with various enterprise applications. The software provides guidance and support within applications through features such as interactive walkthroughs, tooltips, pop-ups, and task automation. It aims to address challenges related to user adoption, productivity, and software proficiency by delivering contextual information and step-by-step instructions to end users. Whatfix Digital Adoption Platform also offers analytics to track user behavior and identify points of friction within workflows, enabling organizations to optimize their software usage and streamline digital transformation efforts across different business functions.

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Logo of Pendo

Pendo

By Pendo

4.4
(69 Ratings)

Pendo is a software designed to help organizations analyze user behavior within web and mobile applications, deliver targeted in-app guidance, and collect user feedback. The software provides features such as product analytics, in-app messaging, onboarding tools, and survey capabilities, allowing teams to understand how users interact with digital products and identify usage patterns. By integrating analytics with engagement and feedback tools, Pendo enables product teams to enhance feature adoption, streamline onboarding experiences, and prioritize development based on user insights. The software addresses the business problem of improving product usability and user satisfaction through data-driven decision-making and ongoing user communication.

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Oracle Guided Learning

By Oracle

4.4
(54 Ratings)

Oracle Guided Learning is a software designed to support users in navigating and utilizing Oracle cloud applications by providing in-application guidance and context-aware training. The software delivers step-by-step instructions, walkthroughs, and task automation directly within user workflows to facilitate productivity and minimize errors during application use. Oracle Guided Learning addresses the business challenge of lengthy user onboarding, frequent process modifications, and evolving application interfaces by offering real-time training material that updates alongside software changes. The software enables organizations to enhance adoption of Oracle applications, increase accuracy in task completion, and reduce reliance on offline or traditional training resources through automated guidance tailored to diverse user roles and scenarios.

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Stonly

By Stonly

4.7
(51 Ratings)

Stonly is a software designed to facilitate interactive guides, onboarding solutions, and knowledge management for businesses. The software enables organizations to create step-by-step tutorials, FAQs, and support documentation that can be embedded within websites, applications, and support channels. Stonly allows customization of content, integration with customer support platforms, and the delivery of targeted guides based on user behavior. The software supports features such as decision trees, multimedia elements, and analytics to optimize user engagement and self-service effectiveness. It addresses common business challenges related to customer support efficiency, reducing manual assistance, and improving user understanding of products or services.

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Cornerstone

By Cornerstone

4.3
(34 Ratings)

Cornerstone is a software that provides cloud-based solutions for talent management, including features for learning management, performance management, recruiting, and employee development. The software enables organizations to manage workforce training, track employee performance, facilitate compliance, support career growth, and automate processes related to talent acquisition and development. Cornerstone addresses the business need for enhancing employee engagement, streamlining HR functions, and improving organizational productivity through scalable and configurable modules that adapt to various industries and workforce sizes. It helps organizations maintain learning records, analyze performance data, align talent strategies with business goals, and foster continuous employee improvement.

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Logo of Userlane

Userlane

By Userlane

4.4
(33 Ratings)

Userlane offers a code-free digital adoption solution, tailored for organizations willing to accelerate their digital transformation processes and software adoption, automate and enhance user experience, support and guide their software users at scale. Their digital adoption technology is a guidance layer that goes on top of any browser-based software application, helps create in-app, interactive content, and provides intuitive on-demand assistance.

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tts performance suite

By tts

4.4
(29 Ratings)

tts performance suite is a comprehensive Digital Adoption Platform.

Our software is unique in that it allows you to develop full content, manage the content creation process, and deliver content. This can be done as in-context help for all desktop or web applications, or via a user-friendly learning portal. Gaps in knowledge and content can be identified using the platform's analytics dashboard.

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Nexthink Adopt

By Nexthink

4.7
(28 Ratings)

Nexthink Adopt is a software designed to facilitate the management of digital employee experience by enabling organizations to monitor, analyze, and improve the adoption of IT resources and services. The software provides insights into employee interactions with technology, allowing IT teams to identify usage patterns, address support issues, and deploy targeted guidance for specific applications or workflows. Nexthink Adopt supports the implementation of technology changes by automating communications, tracking engagement levels, and collecting feedback directly from users. This software assists businesses in optimizing the rollout of new tools and updates while helping reduce resistance to change and streamlining support efforts for improved productivity and operational efficiency.

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Apty

By Apty

4.5
(22 Ratings)

Apty's Digital Adoption platform connects with your technology and sits on top of it, providing a detailed view of application utilization. It enhances your application experiences, driving software adoption, reducing costs, and boosting productivity. Navigate business changes with ease, adapting quickly to new processes and updates. Apty accelerates onboarding and training, showcasing the real value of your software investments

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K-NOW

By Knowmore

4.7
(22 Ratings)

K-NOW is a software designed to facilitate knowledge management and real-time information delivery for businesses. The software provides a platform where enterprises can create, organize, and share relevant content with employees to support operational processes, onboarding, and training. K-NOW integrates with various business applications and leverages automation rules to deliver the right information to users at the moment of need. The software aims to address challenges related to information access and employee productivity by offering features such as customizable notifications, contextual guidance, and usage analytics. This enables organizations to centralize critical knowledge, streamline workflows, and ensure consistent communication across teams.

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Logo of Jimo

Jimo

By Jimo

4.5
(13 Ratings)

Jimo is a software designed to facilitate product feedback collection and user engagement for digital platforms. The software enables organizations to gather customer insights through in-app surveys, announcements, and feature requests. It provides capabilities for segmenting users, tracking feedback trends, and analyzing responses to inform product development decisions. Jimo offers integration with various project management and communication tools, aiming to streamline the feedback loop between product teams and end users. By centralizing feedback and automating communication processes, the software addresses the challenge of efficiently collecting and prioritizing user input to guide product improvements.

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Lemon Learning

By Lemon Learning

4.6
(9 Ratings)

Lemon Learning is a software designed to facilitate digital adoption and employee training within enterprise applications. The software provides interactive walkthroughs, tooltips, and step-by-step guidance directly integrated into web platforms to help users master new digital tools and processes. It enables organizations to create and deploy tailored in-app tutorials that address specific business workflows or software updates. The software aims to improve user proficiency, reduce support requests, and accelerate onboarding by delivering contextual instructions at the point of need. Lemon Learning supports a variety of business applications and allows administrators to monitor usage and adjust content based on analytics to address ongoing training challenges in dynamic digital environments.

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myMeta

By myMeta

4.5
(8 Ratings)

myMeta is a software that enables organizations to automate and customize user interfaces within enterprise applications without altering the underlying code. It facilitates business process optimization by providing configurable overlays for existing applications, allowing changes to screen layouts, field validations, and workflow navigation. The software supports the enhancement of user experiences, ensuring that applications are tailored to the specific needs of business roles. By centralizing interface management and reducing reliance on custom development, myMeta addresses challenges related to user adoption, change management, and process consistency across enterprise environments.

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Logo of Newired

Newired

By Newired

4.9
(6 Ratings)

Newired is a software designed to enhance user onboarding and support for web applications through interactive, in-app guidance. The software facilitates the creation and deployment of walkthroughs, tooltips, and contextual help directly within an application, enabling organizations to assist users without requiring programming skills. Newired provides features such as analytics tracking, customizable workflows, and multi-language support to address diverse business needs. Its primary function is to improve user adoption, reduce training costs, and minimize support requests by providing step-by-step instructions and ongoing assistance as users navigate complex digital platforms. Newired is suitable for organizations looking to streamline user experiences and accelerate digital transformation initiatives.

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datango

By datango

4.5
(4 Ratings)

datango is a software designed to streamline digital adoption and business process guidance by supporting users with contextual learning and documentation features. The software offers interactive guides, in-application assistance, and automated content creation to facilitate the onboarding and training of employees on various business systems and workflows. It enables organizations to reduce training time and errors by providing step-by-step instructions and performance support directly within enterprise applications. datango addresses the challenge of effective software utilization and helps businesses enhance productivity and compliance by enabling users to efficiently navigate complex applications and processes.

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Logo of Spekit

Spekit

By Spekit

3.7
(3 Ratings)

Spekit is a modern sales enablement platform that unifies sales content and knowledge to equip revenue teams in the flow of work with AI Sidekick, a contextual assistant. AI Sidekick uses signals from CRM, email, and call intelligence to anticipate rep needs and proactively surface coaching, messaging support, answers, and learning inside tools like Gmail, Outlook, Salesforce, Gong, Chorus, Salesloft, and Outreach. Spekit combines DAP, KMS, CMS, and LMS capabilities in one system with AI authoring and governance, a centralized repository, in-app tooltips, and built-in change management to keep processes and messaging current. Teams create buyer-facing deal rooms, track engagement, and use granular analytics to optimize content and revenue attribution. With minimal IT and out-of-the-box content, Spekit accelerates rollout and reduces ramp time while improving deal execution, consistency, and adoption across the go-to-market organization.

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UserGuiding

By UserGuiding

4
(3 Ratings)

UserGuiding is a software designed to help organizations create interactive product walkthroughs, onboarding guides, and feature tours without requiring coding skills. The software enables the creation of step-by-step guides, tooltips, checklists, and resource centers to assist users in adopting new software features and navigating interfaces. UserGuiding provides analytics to help track user engagement with the guides and identify areas where users may encounter difficulties, helping businesses improve product adoption and reduce support requests. It integrates with various platforms and includes customization options to ensure consistency with brand guidelines. The software addresses challenges related to user onboarding, product adoption, and feature discovery for digital products.

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Logo of VisualSP Platform

VisualSP Platform

By VisualSP

3.5
(2 Ratings)

VisualSP Platform is a software designed to deliver context-sensitive guidance and training for users within enterprise web applications such as SharePoint, Dynamics, and Teams. The software enables organizations to create, manage, and deploy step-by-step walkthroughs, tip sheets, videos, and other help content directly in the workflow of employees. VisualSP Platform aims to address challenges related to user onboarding, process compliance, and knowledge retention by providing just-in-time assistance tailored to the users' roles and activities. The software features analytics to track user engagement and performance, content management tools for administrators, and compatibility with multiple web-based platforms. VisualSP Platform is utilized to minimize support tickets, enhance user adoption, and standardize processes across the organization.

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Logo of Assima Train

Assima Train

By Assima

5
(1 Rating)

Assima Train is a systems training platform that enables organizations to create interactive simulations of enterprise applications. The product uses 4X patented cloning technology to replicate application interfaces and workflows, allowing users to practice tasks by clicking, typing, and navigating in a non-production environment. Assima Train supports training development prior to application go-live and ongoing updates as applications change. The platform includes capabilities for content editing, data anonymization, and multilingual translation to support large-scale and distributed training programs.

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Features of Digital Adoption Platforms

Updated October 2025

Mandatory Features:

  • Content creation and management — This enables the creation and maintenance of guidance.

  • Tours, announcements and bulletins — These provide an overview of an application or features within an application. They support new-user onboarding as well as changes or new features available to existing users. The bulletins feature also provides a mechanism to announce new application features.

  • Cross-application contextual guidance — Step-by-step guidance crosses multiple applications and is provided in context of what the user is doing and where the user is at that moment. This includes hover help or tool tips that provide additional information on a guidance step.

  • Analytics — This is the analysis of overall guidance usage as well as step-by-step analysis within a workflow.

  • If/then branched guidance — This type of guidance can take multiple paths based on information filled in at a particular step.

  • Anonymized and aggregated user-data collection — This is completed before analysis to track usage and is reported by role.

  • Surveys/feedback — These employee or customer feedback surveys take both short and long forms.

  • In-application contextual guidance — This is step-by-step guidance to complete a task.

Gartner Research

Market Guide for Digital Adoption Platforms
Gartner Peer Insights 'Voice of the Customer': Digital Adoption Platforms

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WalkMe Digital Adoption Platform vs Whatfix Digital Adoption PlatformUserlane vs WalkMe Digital Adoption PlatformPendo vs WalkMe Digital Adoption PlatformStonly vs WalkMe Digital Adoption Platform

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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