Digital Adoption Platforms Reviews and Ratings

What are Digital Adoption Platforms?

Gartner defines a digital adoption platform (DAP) as software that overlays employee- and customer-facing applications with in-application guidance to drive adoption, proficiency and engagement. It supports digital transformation by streamlining and accelerating how employees or customers learn and engage with technologies. It provides consistent experiences that help users complete work...

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Products 1 - 20 of 20
Whatfix empowers anyone, anywhere to have scalable success with technology they use everyday, achieving greater knowledge, expanding capability, and unlocking productivity for themselves and their organizations. Whatfix’s Digital Adoption Platform (DAP) integrates seamlessly with applications...
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WalkMe’s Digital Adoption Platform (DAP) (NASDAQ: WKME) sits on top of your tech stack, giving you visibility into software usage at every level. With WalkMe, create people-first, frictionless experiences across apps and workflows, improving software...
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Pendo helps you deliver better software experiences for happier and more productive users and employees. Pendo helps product teams ask and answer questions like: What features are customers or employees interacting with? Which are they...
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Stonly is the modern knowledge platform for customer service. Drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Using Stonly, your company's critical knowledge...
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SAP is a company that aims to improve operational efficiency worldwide. The primary focus is on helping customers optimize their business operations. SAP develops innovative solutions to support this objective. The company plays a crucial...
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Oracle is a cloud technology company that offers computing infrastructure and software solutions globally. This organization has developed an autonomous database, the first of its kind, to help manage and secure data. Oracle Cloud Infrastructure...
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Nexthink is a digital employee experience management company. The company is helping IT leaders with data insights into employees’ daily experiences of technology at the device level – freeing IT to progress from reactive problem...
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Userlane's digital adoption solutions help enterprises achieve and exceed their digital transformation goals and maximize the return on their software investments. Userlane's digital adoption platform eliminates digital friction and cuts software waste by enabling enterprises to...
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Knowmore, based in France, brings digital adoption facilitation to the forefront of the business landscape. Primarily assisting large corporations in over 20 nations, the company aims to ease the transition and daily usage of web...
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With a full-service portfolio of software, consultancy and corporate learning, tts empowers and supports employees every step of the way – thereby ensuring that companies remain successful, innovative and growth-oriented during every phase of the...
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Apty is a cloud-based software solution provider that concentrates on enhancing business operations and efficiency. The company resolves primary business concerns by guiding employees towards a more effective workflow and delivering proactive analytics that spur...
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Jimo is a Digital Adoption Platform designed for B2B SaaS teams to improve user engagement, feature adoption, and feedback collection directly within their products. Jimo enables teams to create in-app experiences such as tutorials, tours,...
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Newired is a Digital Adoption Solution which allows to design and create a guidance overlay to help users of virtually any web-based software. Newired introduces an interactive guidance layer which enhances user experience, boosts application...
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Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps...
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myMeta Software specializes in enhancing enterprise applications such as SAP, Workday, Oracle, Salesforce, and Microsoft. The company focuses on streamlining these platforms to facilitate efficient onboarding, boost productivity, and enrich the user experience. Its primary...
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Lemon Learning is a business providing a training tool with a focus on enhancing productivity within different organizations. This tool guides users through every aspect of their software using interactive, application-based walkthroughs. Furthermore, Lemon Learning...
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EdCast, which is a part of Cornerstone OnDemand, provides a comprehensive platform that handles entire employee experience journeys, including learning, skill development, and career progression. The platform is globally utilized by a wide variety of...
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Spekit is a platform that embeds corporate knowledge and processes into daily-used tools, aiming to provide on-demand, bite-sized learning. This seeks to eliminate time loss due to context switching or long-training sessions, making teams more...
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UserGuiding is a product adoption platform empowering product teams to create and improve in-app experiences and knowledge bases; no-code and in minutes. With UserGuiding’s all-around feature set, activate users, boost feature adoption, offer self-serve help, announce...
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VisualSP provides an in-context support platform that integrates with enterprise web applications. The platform delivers walkthroughs, inline help, and videos to assist users directly within their workflows. Its AI-powered content creation enables organizations to set...
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Features of Digital Adoption Platforms

Mandatory Features:

  • If/then branched guidance — This type of guidance can take multiple paths based on information filled in at a particular step

  • In-application contextual guidance — This is step-by-step guidance to complete a task

  • Anonymized and aggregated user-data collection — This is completed before analysis to track usage and is reported by role

  • Cross-application contextual guidance — Step-by-step guidance crosses multiple applications and is provided in context of what the user is doing and where the user is at that moment. This includes hover help or tool tips that provide additional information on a guidance step

  • Content creation and management — This enables the creation and maintenance of guidance

  • Surveys/feedback — These employee or customer feedback surveys take both short and long forms

  • Analytics — This is the analysis of overall guidance usage as well as step-by-step analysis within a workflow

  • Tours, announcements and bulletins — These provide an overview of an application or features within an application. They support new-user onboarding as well as changes or new features available to existing users. The bulletins feature also provides a mechanism to announce new application features