Search and Product Discovery Reviews and Ratings

What is Search and Product Discovery?

Gartner defines Search and Product Discovery as applications that augment digital commerce solutions to facilitate navigation, filtering, comparisons, and ultimately selection of products. They provide search (keyword, natural language and visual), merchandising (automation, configuration, and curation of business rules to make a product discoverable based on business needs), product recommendations, catalog navigation (and SEO keyword automation), personalization and analytics capabilities through SaaS to enable customers (B2C and B2B) to transact. They also enable providers (merchandisers, content managers, and search specialists) to support customer experiences. With the emergence of generative AI, conversational search interfaces are now appearing.

Search and Product Discovery applications use product data to facilitate navigation, filtering, comparisons and ultimately product selection. Search results can be highly visual, using engaging layouts and multimedia. Content other than product information, such as educational information, compliance materials and related news may also be included in search results to engage customers and further support buying decisions.

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Elastic enables organizations to securely harness search-powered AI so anyone can find the answers they need in real-time using all their data, at scale. By integrating AI with search technology, it facilitates the discovery of actionable insights from large volumes of both structured and unstructured data, addressing the need for real-time, scalable data processing.

Our Elasticsearch Platform delivers search-powered AI for observability, security and search. Companies can now solve real-time business problems and achieve better business outcomes by taking advantage of massive amounts of structured and unstructured data, securing and protecting private information more effectively, and optimizing infrastructure and talent resources more efficiently.

Elastic’s complete, easy-to-use cloud-based platform offers solutions in search, security, and observability, aimed at aiding businesses in leveraging AI technology securely and effectively.

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Founded in Paris in 2012 and now headquartered in San Francisco, Algolia is a renowned platform offering end-to-end AI search and discovery solutions. Central to the services Algolia provides is an advanced natural language processing and keyword through vector search, packaged into a single API. This is enhanced with hyperscale indexing, ensuring capable management of a high volume of search interactions per second. Algolia's mission is 'Powering Discovery,' which it accomplishes by assisting customers to craft fast, relevant search experiences for their online or in-app users. This platform's capacity to surface content instantly and on a large scale is implicative of its use by a considerable number of developers and online users regularly. Furthermore, Algolia's deployment has shown to offer substantial return on investment according to studies.

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Luigi's Box is a technology-focused company that specializes in e-commerce tools. Its central business problem-solving strategy revolves around optimizing online shopping experiences to elevate sales and conversions. Luigi's Box covers a spectrum of key interactions from search to product discovery, providing substantial control and crucial data for business decisions. The company primarily targets issues concerning search analytics, site search, and product discovery.

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Googlers is a company that creates products intended to create opportunities for an extensive audience, regardless of their location across the globe. The company values diverse perspectives, imaginations and non-conformity to predefined norms and impossibilities. The goal is to build products while incorporating uniqueness of each individual involved in this process, aiming to make their products accessible and useful to all.

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Constructor is a product discovery and search platform tailor-made for enterprise ecommerce where conversions matter. Constructor’s cloud-based solutions use natural language processing, machine learning-enhanced results ranking and collaborative personalization to deliver powerful user experiences across all facets of product discovery. The platform optimizes specifically for ecommerce metrics like revenue, conversion rate, and profit. Constructor is a U.S.-based company that was founded in 2015 by Eli Finkelshteyn and Dan McCormick.

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FactFinder is an E-commerce product discovery and search organization based in Europe. Drawing from a blend of artificial and human intelligence, the company focuses on understanding customer intent from the first interaction. This, in turn, aids in increasing conversions and boosting revenues. FactFinder has been assisting with billions of search inquiries annually over the past twenty years for B2B and B2C brands in numerous industries. Helping millions of daily shoppers find their desired products effectively and with a personalized touch is a priority. The organization has its main operations in Germany and maintains offices in prominent cities including Berlin, London, Stockholm, and Strasbourg.

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Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world.

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Coveo is focused on personalizing digital experiences across numerous business interactions by utilizing unified search, analytics, and machine learning. Its primary offering facilitates effortless and efficient operations for platforms such as websites, ecommerce, contact centers and intranets. The company is committed to delivering relevant information as well as recommendations and is partnered with some of the global enterprise technology players. It has more than 1,500 activations, catering to various industries across mid-to-large sized global organizations.

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Crownpeak provides a composable Digital Experience Platform (DXP) that helps global enterprises and retail organizations enhance their digital presence and drive growth. The Crownpeak platform enables the creation of tailored digital experiences by combining and orchestrating content marketing tools, resulting in impactful customer engagement and long-term loyalty.

Crownpeak's solution is designed to streamline and accelerate marketing and IT workflows, allowing teams to efficiently deliver and manage end-to-end digital experiences to any touchpoint, device, or channel from the start. The Crownpeak product suite consists of Content Management, Digital Accessibility and Quality, and Product Discovery capabilities.

Established in 2001 and based in Denver, Colorado, Crownpeak operates internationally with offices located in various cities across the globe, including locations in London, Paris, Amsterdam, Sofia, and Dortmund (Germany).

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Lucidworks is focused on enhancing digital experiences through search and browse functionalities. The company harnesses machine learning techniques to analyze user behavior and direct them to the appropriate products, content, and information. A selection of global brands utilize Lucidworks’ suite of applications in commerce and customer service area as well as for enhancing workplace applications.

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Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement.

Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

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AddSearch provides an intelligent and full-service search functionality for large websites and online stores.

AddSearch caters to different companies and online stores, especially ones with:

- A large amount of content

- Content that is on different platforms and needs to be united into one unified search experience

- Content is on any platform, even on legacy platforms

- Requirement to have full control over the search results

- Requirement to utilize AI and machine learning for maximum automation

- Requirement to have fully secure service and certifications in place (e.g. SOC 2)

- Expectation of full setup support and fast support throughout the time

AddSearch works on any CMS and seamlessly on different devices. Content can be indexed through crawler or API. AddSearch dashboard gives full access to features and to changing search engine rules and settings. Search UX and UI is flexible to cater to any requirements and includes several advanced elements, such as dynamic filtering.

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Netcore Unbxd is an AI-powered Product Discovery, Marketing Automation, and Personalization platform for ecommerce and B2C businesses. It leverages customer intelligence obtained by integrating customer and catalog data to enable seamless shopper experiences. Personalization capabilities and powerful merchandising controls provide online businesses with the opportunity to fine-tune shopper experiences. Rigorous optimization ensures seamless interaction across various device types and informed business decisions based on a comprehensive view of company performance. Additionally, Netcore is a premium partner for Google Cloud and trusted by 6,500+ global brands globally.

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Sensefuel is a company that aims to revolutionize the search engines of businesses and retailers, thereby enhancing the user experience. Its unique technology is designed to develop personalized sales engines to enhance the sales performance of retail outlets and ecommerce websites. This is achieved through providing search outcomes that align with the unique preferences of individual customers.

Established in 2017, Sensefuel now serves a European customer base. E-merchandizing teams utilize Sensefuel’s technology to customize online experiences, thereby transforming the digital platform into a bona fide channel for value creation.

Sensefuel constitutes a proficient team with expertise in retail and artificial intelligence. With over half a century's combined experience in both physical and virtual retail operations, the company has a comprehensive grasp of the retail sector and its inherent challenges.

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Founded in 2013, GroupBy is an eCommerce Search and Product Discovery SaaS technology provider that powers some of the largest B2B and B2C brands. GroupBy’s AI-first composable platform is bringing next-generation search technology to retailers worldwide, helping to bridge the gap between consumer and merchant. Powered by Google Cloud Vertex AI Search for Retail, the platform consists of Data Enrichment, Search and Recommendations, Merchandising, and Analytics and Reporting providing eCommerce merchants with access to a powerhouse of products and services designed to enhance the digital customer experience. Built on AI fundamentals, the GroupBy platform is transforming eCommerce merchandising from rule-based to revenue-generating, optimizing productivity and efficiencies, and reducing time to market - allowing retailers, wholesalers and distributors to focus on business strategic initiatives that drive revenue.

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Zoovu is an AI-powered product discovery platform that enables B2B and B2C businesses to guide customers to the right products and make purchase decisions, wherever they sell. The AI-driven platform structures product content and automatically enriches it with language that people understand to enable powerful and personalized ecommerce discovery experiences such as guided selling assistants, visual configurators, and intelligent search across channels, categories, and regions.

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BatteryIncluded specializes in Data Discovery and AI-powered Business Intelligence solutions tailored for online stores. With a foundation of over 25 years in the e-commerce sector, BatteryIncluded has created a unique AI framework that enables real-time, highly relevant user experiences. This framework is characterized by its modular design, centered around three core components, and prioritizes a privacy-first approach. It is entirely hosted in Germany, adhering to local data protection standards, and delivers efficient performance with response times under 50 milliseconds.

BatteryIncluded's offerings are particularly beneficial for digital companies with intricate operations and diverse product ranges, allowing them to present relevant product and content lists in a flexible and efficient manner. The company's solutions provide a balanced combination of automation and customizable settings, enabling businesses to utilize their data effectively.

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Yext (NYSE: YEXT) is the digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences to customers anywhere in the digital world. Yext’s AI and machine learning technology powers the knowledge behind every customer engagement, automate workflows at scale, and delivers actionable cross-channel insights that enable data-driven decisions. From SEO and websites to social media and reputation management, Yext enables brands to turn their digital presence into a differentiator.

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Algonomy, formerly known as Manthan-RichRelevance, concentrates on fostering algorithmic customer engagement to bolster digital-first approaches amongst retailers and brands. The company's primary function is to bridge the demand-supply divide through a foundation of a real-time customer data platform. This allows Algonomy to facilitate one-on-one omnichannel personalization, orchestrate customer journeys, and perform customer analytics. Though based in both San Francisco and Bangalore, it operates in over 20 countries, providing a significant international presence.

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