Microsoft Teams is a collaboration software that integrates chat, video meetings, file storage and application integration to facilitate communication and teamwork. It supports real-time messaging, voice and video conferencing, and threaded conversations, enabling users to collaborate on projects and share files within team channels. The software allows integration with various third-party and Microsoft 365 applications, providing a centralized workspace for document management and workflow automation. Microsoft Teams is designed to support remote and distributed work environments, addressing business needs for secure communication, coordination, and productivity among organizations of varying sizes.
RingEX is a cloud-based communications software that integrates voice, video, messaging, and collaboration tools into a unified platform for businesses. The software offers features such as phone calls, video meetings, team messaging, and file sharing, accessible from desktop and mobile devices. It includes management capabilities like call routing, analytics, and administrative controls, supporting organizations in streamlining communication processes and enhancing team coordination. RingEX addresses the need for flexible, scalable, and secure communication solutions, enabling remote and distributed teams to connect and collaborate efficiently while centralizing communication management within a single platform.
Microsoft Skype for Business Online (Legacy) is a communication software that facilitates instant messaging, voice calls, video conferencing, and online meetings for organizations. The software integrates with other Microsoft Office applications to enable seamless collaboration among teams, allowing users to schedule meetings, share screens, and exchange files within a secure environment. Skype for Business Online streamlines communication workflows, supports presence information, and provides enterprise-grade management and security controls. This software addresses the need for remote and distributed workforce connectivity by offering tools for real-time interaction, reducing reliance on email, and enhancing productivity in business environments.
Nextiva powers over a million users and billions of interactions annually with its customer experience platform. From one AI-powered customer experience hub, Nextiva Unified-CXM transforms how businesses engage with their customers with orchestrated customer journeys that help businesses acquire, retain, and grow customers.
Webex Suite is an all-in-one, collaboration suite built on a secure Webex Platform with artificial intelligence features built-in. With 8 individual workloads – Webex Suite brings together Meetings, Messaging, Calling, Webinar, Events, Polling, Whiteboarding and Video Messaging in one collaboration experience to maximize productivity and teamwork. With a variety of collaboration features, Webex Suite helps bridge the gap between office and remote workers, remove language barriers, and overcome time zone differences. Enjoy the flexibility to work from anywhere and to keep teams focused and engaged with unified, intuitive experiences and integrated AI across the entire suite. All workloads in the Webex Suite can be managed via the single-pane-of-glass administration portal, Control Hub. It also allows you to protect your teams’ data and privacy with enterprise-grade security built in from the ground up.
Zoom Phone is a cloud-based phone software that integrates with Zoom’s unified communications platform. It offers features such as voice calling, call forwarding, voicemail, call recording, and automated attendants. The software supports direct dial numbers, call management tools, and analytics for call activity. It provides compatibility with multiple devices, including desktops and mobile devices, and enables integration with existing contact directories. Zoom Phone is designed to streamline voice communications for businesses, allowing teams to manage calls efficiently and consolidate communication channels within one platform.
Vonage Business Communications is a cloud-based unified communications software designed to facilitate business communication and collaboration for organizations of various sizes. The software integrates voice, messaging, video, and conferencing capabilities to enable users to interact internally and externally from multiple devices, including desktops and mobile phones. Vonage Business Communications offers features such as VoIP calling, SMS messaging, call recording, team messaging, and integrations with customer relationship management and productivity applications. The software aims to address the challenge of scattered business communications by providing a single platform for managing calls, messages, meetings, and contacts. It is structured to enhance workflow efficiency and support remote and hybrid work models.
Dialpad Connect is a cloud-based communication software that provides voice calling, messaging, and video conferencing functionalities within a unified interface. The software includes features such as call routing, voicemail transcription, intelligent call analytics, and integrations with productivity tools. Dialpad Connect is designed to facilitate flexible communication for teams operating in different locations by supporting desktop and mobile devices. It offers real-time speech recognition and transcription capabilities, which can help streamline note-taking and follow-up actions. The software addresses business communication challenges by enabling seamless collaboration and centralizing communication management for distributed teams.
8x8 Work is a software that provides unified communications by integrating voice, video meetings, team messaging, and contact center capabilities within a single platform. It enables organizations to facilitate internal and external communication, enhancing collaboration among teams through features such as voicemail, screen sharing, file sharing, and presence indicators. The software supports calling, messaging, and video conferencing from desktop and mobile devices, helping businesses manage communication workflows and streamline employee interactions. 8x8 Work addresses the need for secure, centralized communications infrastructure that can scale with organizational requirements, aiming to improve operational efficiency by minimizing the complexity of managing multiple communication tools.
Microsoft 365 is a software suite that provides a range of productivity and collaboration tools, including word processing, spreadsheets, presentations, email, calendaring, and cloud storage. The software integrates applications such as Word, Excel, PowerPoint, Outlook, and OneDrive, enabling users to create, edit, and share documents across devices. It supports real-time collaboration, communication, and file management for individuals and teams. Microsoft 365 offers security features, device management capabilities, and compliance tools to address business requirements and protect organizational data. The software is designed to facilitate workplace efficiency and streamline workflows by centralizing essential business applications.
Google Workspace is a software suite that provides cloud-based productivity and collaboration tools for businesses and organizations. It includes applications such as email, calendar, document editing, spreadsheets, presentations, video conferencing, and file storage. The software enables real-time collaboration and communication among users and offers administrative features for security, access control, and user management. Google Workspace integrates with various third-party applications and provides tools for task organization, scheduling, and workflow automation. The software is designed to help teams manage projects, share information, and streamline daily business operations through a unified interface accessible across devices.
Zoom Workplace is a software designed to facilitate collaboration and communication among distributed teams within organizations. It integrates video conferencing, team chat, mail, calendar, and scheduling tools to support workflows and streamline daily operations. The software enables users to conduct virtual meetings, send messages, manage schedules, and share files within the same platform. Zoom Workplace aims to improve productivity by centralizing access to essential workplace tools and reducing reliance on multiple separate applications. It offers features such as meeting recording, breakout rooms, whiteboarding, and calendar integration to support various business needs, including remote work, project coordination, and internal communication.
Tata Communications GlobalRapide is a software that provides unified communications and collaboration solutions for businesses. It is designed to integrate various communication tools, including voice calling, video conferencing, messaging, and virtual meetings, into a single platform. The software supports collaboration across distributed teams by offering features such as central management, secure connectivity, monitoring, and analytics. It enables organizations to streamline enterprise communication processes, optimize operational efficiency, and support remote work environments. GlobalRapide addresses business requirements for secure, scalable, and centralized communications management while minimizing complexity and supporting digital transformation initiatives.
GoTo Connect is a software that integrates cloud-based unified communication and collaboration tools, combining voice, video, messaging, and meeting capabilities in a single platform. It facilitates business communication by offering features such as VoIP calling, virtual meetings, messaging, and contact center functionalities. The software supports remote work and unified communications, enabling organizations to connect teams, manage calls, and streamline workflows. With capabilities such as call routing, voicemail, conferencing, and screen sharing, GoTo Connect aims to address needs related to internal and external communications, helping businesses manage employee and customer interactions efficiently through its centralized interface.
Wildix is a sales-oriented unified communications platform for businesses needing to serve customers faster across multiple channels, do more with fewer resources, and empower mobile-first teams while maintaining security and efficiency.
Sold through channel partners to over one million users globally, it unifies internal and external communications, bringing voice, video, messaging, screen sharing, collaboration and AI into one secure solution, accessible from desktop and mobile apps.
The solution supports AI-powered insights, agentic automation and advanced analytics that help automate admin tasks, route inquiries intelligently and deliver smarter service.
Wildix also offers optional hardware, SIP and a contact center solution with intelligent call distribution, omnichannel support (voice, chat, email, video), supervisor wallboards, real-time monitoring and historical reporting.
With open APIs and 200+ integrations, Wildix connects seamlessly with CRMs, ERPs and other business tools.
Fuze (Legacy) is a software designed to enable unified communications and collaboration across organizations. The software integrates voice, video, messaging, and conferencing functionalities to support seamless communication among distributed teams. It provides users with cloud-based capabilities for hosting meetings, sharing content, and managing contacts through a single platform. The software addresses common challenges such as fragmented communications, lack of mobility, and difficulties in remote collaboration by consolidating these features into one system accessible on various devices. It aims to optimize workflows, facilitate information sharing, and support both real-time and asynchronous communication needs for business environments.
Unified Communications and Collaboration as a Service is a software designed to facilitate integrated communication and collaboration among business teams. The software combines voice, video conferencing, instant messaging, and file sharing within a unified platform to support remote and on-site workforce interactions. It enables organizations to streamline communication infrastructure, enhance productivity, and simplify management through centralized administration, reducing the complexity of deploying multiple standalone tools. By offering scalable and secure connectivity across devices and locations, the software addresses challenges such as fragmented communication systems and limited interoperability, contributing to more efficient workflows and improved information exchange within enterprises.
Office Suite UC is a software that provides unified communications solutions for businesses by integrating voice, video, messaging, and collaboration tools into a single platform. The software enables users to manage calls, host virtual meetings, share files, and communicate across devices such as desktops, laptops, and mobile phones. It is designed to address business needs for improved communication, efficient collaboration, and remote connectivity, supporting productivity by consolidating communication channels and simplifying user management. The software offers features including voicemail, auto attendants, call forwarding, and directory services while facilitating connectivity for distributed teams. It aims to support organizations seeking reliable and scalable communication infrastructure without requiring on-premises hardware.
Business Voice and Business Voice+ are cloud-based unified communications software solutions designed to facilitate business communication through voice, messaging, and video conferencing. The software integrates features such as auto-attendant, call routing, voicemail, and mobile applications to streamline organizational workflow and support remote work environments. Business Voice offers core unified communications capabilities, while Business Voice+ enhances the offering with advanced collaboration tools and integrations across devices. The software addresses challenges related to distributed teams, scalability, and secure communication by providing centralized management and consistent user experience for internal and external communications within an organization.
UC One is a software that provides unified communications capabilities, including messaging, voice calling, video conferencing, and file sharing, designed for businesses to enhance collaboration among employees. The software integrates multiple communication channels into a single platform, allowing users to communicate and work together efficiently through chat, voice, and video. UC One supports cross-device compatibility, enabling access from desktop computers, tablets, and smartphones. It addresses the business need for streamlined communication, improved workflow, and reduced dependence on multiple tools or platforms. The software aims to facilitate productivity and connectivity for teams working in both office and remote environments.
