Gartner defines contract life cycle management (CLM) market as a solution that proactively manages contracts from initiation through negotiation, execution, compliance and renewal. In this context, a contract is any agreement or contractual document containing rights and obligations that affect an organization now or in the future (e.g., a nondisclosure agreement). CLM solutions allow organizations to create, negotiate and store contracts in a centralized repository. Using these solutions helps mitigate organizational risk by enabling regulatory and policy compliance, providing governance over what is signed and with whom, and role-based access to terms and obligations with third parties. CLM solutions drive visibility, consistency and efficiency in the contracting process across an enterprise. Use cases are primarily aligned to parts of the process, such as presignature and postsignature. Different departments often prioritize a certain use case based on their involvement in the contracting process.
"Ironclad: Streamlining Contracting with User-friendly Workflows"
Ironclad has revolutionised our contracting process. We are able to maintain multiple workflows that are customisable and user-friendly, making it easy for our internal teams and customers alike to use and navigate. The support team is knowledgeable, approachable, responsive, incredibly helpful, and always available to answer any questions and resolve any issues we might have, big or small. Our entire contracting process has become much more streamlined, reducing turnaround times thanks to its automations and interactive processes. Furthermore, with simple and interactive reporting suites, we now have a much more in-depth understanding of areas for improvement and trends. It is also much easier to ensure we are adhering to business ethics & compliance, legal, and ethical requirements. Overall, I highly recommend Ironclad to anyone looking for a reliable, user-friendly, and feature-rich solution. It has become an indispensable part of our infrastructure.
"Happy LinkSquares Customer"
Once implemented, the system is user-friendly and intuitive. It does what we need it to do without requiring a lot of additional, ongoing work.
"Exceeding the City's Expectations: The Strengths of DocuSign"
DocuSign is very invested in making sure the City's expectations are met and then exceed our expectations. The suite of products in CLM+ have enabled better tracking, faster approval, better external review by vendors through the online portal for submitting input, quicker agreement negotiation and legal review, integration with our financial software, and seamless execution of complex agreements.
"Icertis: Implementing in a Shared Environment"
I have had a great experience working with the Icertis team. Though there have been hiccups in our implementation, any time an issue has arisen the Icertis team has acknowledged the issue, provided detailed root cause analysis, and amended ways of working moving forward. I am happy to partner with them on this product moving forward.
"Innovation Meets Functionality: The Intelligent CLM Solution"
Great support and response for delivery team. From a funtionality perspective, the solution is intuitive, meets all our requirements - and is relatively easy to implement and derive value from our investment.
"Conga CLM - streamlining contract management"
The overall product is good and meets our needs, our local Professional Services team is also great to work with and supportive of whenever we need advice or help fixing a challenge. We have implemented the end-to-end CLM solution which is used by our Sales, Contracts and Pricing teams to draft our agreements, work through internal approvals, send for e-signatures and store our contracts as well as monitor for upcoming renewals and price adjustments.
"Revolutionizing Business with ContractPodAI's Feature-Rich CLM Product"
The ContractPodAI team (from implementation, to customer support to technical) are invaluable partners and collaborators who are importantly invested in our adoption and results driven approach to using ContractPodAI. There is simply no task too big or too small - they are true partners. The product itself is feature rich, with an intuitive UI, and critical (out of the box) integrations with native applications making the production not only easy to use, but also frequently used, leading to opportunities for data rich analytics. In addition, the company has a winning roadmap combining the power of Leah (their powerful GenAI product) with their feature rich CLM product, which provides great confidence in a sustainable and empowering future with the product.
"Evisort's Intuitive and Organized Design"
The system is intuitive and easy to use. The Evisort team was extremely helpful during the vetting process, and was outstanding through the implementation period. When any issue comes up, they are quick to respond and are always receptive to our requests. The Evisort team was always asking us about what we wanted with the product, and were willing to work with our team on the design, features, and price of the product.
"Harnessing Advancements with Coupa: Shattering the Shackles of Traditional Procurement"
Coupa is an amazing tool - it gets you out of archaic procurement and right into advanced process, detailed and risk free supplier management, and focus where you want to focus (savings!!) This is a great solution for those trying to really advance their procurement center of excellence but are getting stuck on multiple technologies or relying on excel tracking for savings.
"Exceeds expectations and a value for the cost"
This software has worked exactly as expected and has been easy to configure. It does not require extensive support and we've been able to develop in-house troubleshooting and configuration experts within the business. Moreover, they are constantly adding to and improving the product and my cost has not gone up during the term. So the program I bought has tons more features now and I can pick and choose when I add them to my knowledge base. Agiloft is truly a system you can grow into.
"Jaggaer's Reliable System Seldom Requires Support Intervention"
Jaggaer provides consistent product update information, and the system has a robust amount of features and capabilities.
"A great product with greater potential!"
GEP SMART ia s great tool being customer centric and a one solution for our procurement needs. GEP has evolved for the better over the years. The overall support offered is also appreciable.
"User friendly product with strong customer focus"
Zycus provides a high level of account management, facilitating regular meetings and business reviews. Requests are addressed in a timely manner, as are incident tickets.
"Long term satisfaction with Cobblestone's Contract Lifecycle Mangement System"
My organization has benefitted from a relationship with Cobblestone since its early days. We're pleased that the character and culture of the company has remained consistent over time, even as the company has grown.
"Overall robust contract management system"
After transitioning from another contract system which was mostly a repository, it was definitely a plus.
"Ivalua is the system of choice for enabling an intuitive e Procurement suite"
Ivalua provides an extremely flexible and configurable solution that allowed our organization to migrate all our existing source to contract processes and databases into a single solution on a single code. All of our workflow needs were easily built and improved upon with additional capabilities that have been very well received by our business stakeholders. The repository and renewal system makes it simple and intuitive to find contracts and manage our renewal cycles. The only area our organization decided to opt of adopted at the time of implementation was contract authoring within the system. This was due to the amount of change management already involved with the 2 year implementation plan and capabilities we wanted to wait for coming through the Ivalua roadmap. We plan on making use of the roadmap features coming through the new version upgrade to implement contract authoring and augment our platform across all modules.
"Satisfied Luminance User"
Our experience with Luminance has been outstanding. A great team from start to finish - the quotation process, the negotiation process, the implementation process, and the ongoing support have been nothing less than top notch.
"SpotDraft: Simplicity, Functionality, and Future Potential Explored"
Never have I had the pleasure of working with a team that was so focused on my success in using their product. From the initial sales pitches through discussions over my specific usage to implementation and launch, the folks at SpotDraft were always easy to work with, ready to find solutions, and available to help.
"Legisways: Transforming Legal Analysis Through Advanced Technology"
Legisways is an effective tool to help analyze large legal documents. The tools saves a lot of time, adapts to all situations and common languages and can be configured in depth. The support team is very responsive and attentive
"Overall experiences of organization for using FPT.eContract"
Good product, great support from both sales and technical team