Product Listings
Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of all sizes worldwide rely on Atlassian to help their teams work better together and deliver quality results on time
Notion is a software development company which aims to simplify workspace organization by integrating common work tools into a single, customizable platform. The bundled toolset can adapt to any working style or workflow, making it suitable for individual professionals, teams, or entire corporations. The principal aim of Notion is to provide clientele with software creation and modification facilities, thereby empowering them to devise tools that have direct bearing on their lives and jobs.
Guru connects your team to the knowledge they need to stay aligned and productive. Guru helps teams find, document, and share information. Share important updates, document critical info, and instantly find what you need without leaving your workflow. End repeat questions once and for all.
ClickUp is a comprehensive productivity platform that unites various functions into a single space. It operates as a multifunctional application incorporating task management, documentation, reminders, goal setting, calendars, and an inbox. Its full customization capability makes it suitable for every team type, facilitating planning, organization, and collaboration all from the same platform. The platform is utilized by a large number of individuals and diverse teams across numerous companies globally.
KMS Lighthouse is a company that focuses on enhancing business interactions through the implementation of knowledge management solutions. The main problem that Lighthouse addresses is providing immediate answers to issues or queries raised by customers and employees. The firm uses advanced technologies to develop these solutions. Their robust system increases productivity and efficiency by offering a database of digitised knowledge that is simple to update or collaborate on. An additional feature of the firm's system is its ease of integration with existing applications such as operational systems, chatbots, virtual assistants, and others via open API. The Lighthouse system is designed for simple navigation in the user's natural language, facilitating seamless adoption. This ultimately enhances communication, improves user experiences and boosts engagement.
Tettra is a company that focuses on developing an advanced artificial intelligence (AI) supported knowledge management system. The primary business problem the system strives to solve is facilitating efficient information management within a firm. The developed solution assists in organizing important company information into a knowledge base. In addition, a distinctive AI-proficient bot is central to the system, its core functionality being to answer questions instantly in communications platforms such as Slack. The system is also designed with an automatic feature that aids in maintaining the relevancy and organization of the knowledge within the base.
Archbee is a platform used widely in the technical sector for building documentation portals, and providing instant answers to users and developers through the use of Generative AI. Its key functionality lies in facilitating the creation of public documents, utilized by a diverse range of sectors including SaaS, dev tools, web3/crypto, and hardware. This resourceful tool is intended to streamline processes and enhance efficiency, particularly in distributed database, decentralized cloud storage solutions, people operations platforms, open-source decentralized exchanges, and multi-use hardware devices. Archbee aims to support its users in their technical undertakings.
Bloomfire is a knowledge management system that organizes and streamlines data and skill sets to eliminate organizational barriers and optimize operational efficiency. Its software is employed for diverse tasks such as social learning, customer assistance, and coordination in sales and marketing, fulfilling different needs in various scenarios. Bloomfire facilitates collaboration, bolsters operational efficiency, and enhances satisfaction of both employees and customers.
KnowledgeOwl is a software company that concentrates on creating and maintaining a knowledge base for businesses. This platform is designed to improve and manage knowledge retention and customer satisfaction in companies. The primary features of the platform include full branding and theming control, an editor with the opportunity to edit source HTML, a widget for embedding contextual help, flexible organization and navigation of the Table of Contents, advanced security, and restricted access options. The platform is mobile-responsive, encompasses ElasticSearch-based search functionality, and is equipped with a glossary that allows for automatic highlighting and pop-over definitions. The platform also offers round-the-clock access to the Support Knowledge Base.
Slite is focused on providing a centralised avenue for company information retrieval. With the aid of Artificial Intelligence, its system facilitates immediate access to required details, eliminating the need for extensive searching. It accommodates various forms of company information such as onboarding guides and notes from company wide meetings. Slite also ensures that the documents are systematically arranged, verifiable, and monitored, thus facilitating informed work processes for team members. The application is built specifically for company knowledge management and is capable of scaling along with the size of the team.
Trainual is a tool designed to assist modern businesses in their training efforts. Serving as a digital manual for growing teams, it streamlines the process of getting new members acquainted and up-to-date swiftly. Its focus lies in assisting business owners, team leaders, and managers responsible for hiring and training. Trainual enables them to centralize knowledge, organize processes as well as standard operating procedures, automate training, and implement learning systems aimed at nurturing more scalable or sellable businesses.
The application serves as a solution for firms outgrowing conventional methods such as Google Docs, Dropbox, email, etc., and requiring a more structured and comprehensive platform for training and organizational content. Trainual provides a fully searchable, easily updateable, assignable, and trackable interface for these needs.
In comparison to an enterprise learning management system (LMS), Trainual offers affordability and ease of implementation. Its functionality extends beyond a simple Google Doc, capturing company-specific knowledge. With Trainual, businesses can automate their onboarding processes, enhance their training systems and better manage staff transitions.
Glean is the Work AI platform that connects, secures, and understands your company's knowledge to bring you the answers you need. With a foundation in powerful enterprise search, Glean enables you to find information, generate content, and automate work with AI. It allows users to quickly produce personalized answers and build custom generative AI apps, agents, and assistants that streamline tasks—all on one centralized platform.
Functioning like an expert who has been with your company since its inception, Glean has processed every document, conversation, and employee's expertise. This virtual expert is available 24/7 to enhance your work performance beyond mere productivity boosts.
Glean fosters deep satisfaction as you make tangible progress at work. Whether providing quick access to answers or connecting you with knowledgeable colleagues, Glean expands your potential to do extraordinary work.
eGain is a provider of cloud-based software for customer engagement. With an operating presence spanning North America, EMEA and APAC, eGain's solutions aim to enhance customer experience and optimize service processes while supporting sales across web, social, and phone channels. For over a decade, the company's software has been utilized to consolidate fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs). The company headquarters are located in Sunnyvale, California.
Kaseya is a company that supplies unified IT management and security software. It markets its solutions primarily to managed service providers (MSPs) and small to medium-sized businesses (SMBs). Among its suite of IT management solutions, the company offers products for centralizing IT command, managing remote and distributed environments, backup and disaster recovery, cyber security, compliance and network asset management, IT documentation, and automation of IT management functions. Kaseya is based in Miami, Florida, and operates in more than 20 countries.
Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its capacity to shift fixed infrastructure expenses into flexible costs. Businesses have been able to forgo extensive planning and procurement of servers and other Information Technology (IT) resources, owing to AWS. AWS seeks to provide businesses with prompt and cost-effective access to resources using Amazon's expertise and economies of scale, as and when their business requires. Currently, AWS offers a robust, scalable, economic infrastructure platform on the cloud powering an extensive array of businesses worldwide. It operates across numerous industries with data center locations in various parts of the globe including U.S., Europe, Singapore, and Japan.
Stonly is the modern knowledge platform for customer service.
Drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers.
Using Stonly, your company's critical knowledge is interactive (instead of static) and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way.
Use AI to leverage your knowledge to respond to each request with the ideal solution—be it an easy answer or in-depth guidance. You can control the answers and handle every question well, even the most critical and complex ones.
Easily create great knowledge content and keep it up to date and accurate with tools to collect feedback, measure, and improve the impact of knowledge on your business.
Integrate with all of your tools and processes: Zendesk, Salesforce Service Cloud, Freshworks, HubSpot, and more.
Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the world and is designed to cater to varying business requirements such as sales, marketing, support, collaboration, finance, and recruitment. Zoho is concentrated on creating digital tools with a strict adherence to user privacy. It does not rely on an ad-revenue model, even for its free products. The firm's global reach extends from its headquarters in Austin, Texas to international offices in Chennai, India and other worldwide locations.
Livepro, established in 2001, concentrates on enhancing customer service quality and delivery through efficient knowledge management systems. It is geared towards strengthening brands and increasing team satisfaction. The company's main objective is to improve customer experiences without the necessity of specialized IT knowledge. Livepro is passionate about the role of effective knowledge management in customer service improvement.