Overview
Product Information on New Relic
Updated 13th October 2025
What is New Relic?
New Relic Pricing
Overall experience with New Relic
Director Of It
1B - 3B USD, SoftwareFAVORABLE
“Enterprise Insights at Scale and Compromise With Costs”
It's a high performance tool that has a lot of information to offer that can be acted upon but doesn't present it in a readable/actionable way for an org to adopt and implement. I wish packet path visualization from source to destination and vice versa was available as well.
Director Of It
Gov't/PS/ED <5,000 Employees, EducationCRITICAL
“Powerful Dashboards And Alerts Contrasted With SaaS-Only Model And Pricing complexity”
We use New Relic as observability and performance monitoring platform for our applications, infrastructure and cloud, the solution is good but has some complexity in implementation and pricing model
About Company
Company Description
New Relic is an AI-powered all-in-one observability platform giving engineers a single-source of data and insights across the stack. We break down the silos between data, teams, and tools to help businesses optimize uptime, boost efficiency, improve the customer experience, and accelerate innovation—all with pricing designed to scale easily.
Company Details
Year Founded
2008
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
Do You Manage Peer Insights at New Relic?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top New Relic Alternatives
Peer Discussions
New Relic Reviews and Ratings
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
- Director Of It1B-10B USDSoftwareReview Source
Enterprise Insights at Scale and Compromise With Costs
It's a high performance tool that has a lot of information to offer that can be acted upon but doesn't present it in a readable/actionable way for an org to adopt and implement. I wish packet path visualization from source to destination and vice versa was available as well. - Software Developer10B+ USDBankingReview Source
Clear Dashboards and Reliable Alerts Enhance Application Monitoring Experience
My overall experience with New Relic has been very good. The dashboard is easy to use and provides clear insights into application performance. This helps to quickly identify and fix issues, and the alerts are reliable. The visualization of logs, metrics, and traces is very helpful, and overall it has improved the stability and performance of our applications. - Manager of IT Services1B-10B USDConsumer GoodsReview Source
Excellent Service for an outstanding product
The collabortion with the provider is working perfectly. There were only a few repeated tests for a dahboard that still sin't running to our satisfaction, but as soon as that is resolved; I would also give five stars. Update: Dashboard is working fine now! :) => Five stars! :) - SOFTWARE DEVELOPER10B+ USDBankingReview Source
Reliable, Insightful, and Essential for Modern Application Monitoring
I have found the team environment to be supportive, with well structured processes that helps in efficient work delivery. Although there is always scope for improvement, the experience has been rewarding and played an important role in my professional development. - Software Developer10B+ USDBankingReview Source
Comprehensive Request Tracing and Alerts Highlighted, But Pricing and Usability Noted
The rating provided (5 stars) is mainly because of the real time end to end performance visibility helping me to identify issues fast and reliably
...
Showing Result 1-5 of 1672
Recommended Gartner Insights
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
