Overview
Product Information on New Relic
Updated 13th October 2025
What is New Relic?
New Relic Pricing
Overall experience with New Relic
Director Of It
1B - 3B USD, SoftwareFAVORABLE
“Enterprise Insights at Scale and Compromise With Costs”
It's a high performance tool that has a lot of information to offer that can be acted upon but doesn't present it in a readable/actionable way for an org to adopt and implement. I wish packet path visualization from source to destination and vice versa was available as well.
Director Of It
Gov't/PS/ED <5,000 Employees, EducationCRITICAL
“Powerful Dashboards And Alerts Contrasted With SaaS-Only Model And Pricing complexity”
We use New Relic as observability and performance monitoring platform for our applications, infrastructure and cloud, the solution is good but has some complexity in implementation and pricing model
About Company
Company Description
New Relic is an AI-powered all-in-one observability platform giving engineers a single-source of data and insights across the stack. We break down the silos between data, teams, and tools to help businesses optimize uptime, boost efficiency, improve the customer experience, and accelerate innovation—all with pricing designed to scale easily.
Company Details
Year Founded
2008
Head office location
San Francisco, United States
Number of employees
1001 - 5000
Website
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- Director Of It1B-10B USDSoftwareReview Source
Enterprise Insights at Scale and Compromise With Costs
It's a high performance tool that has a lot of information to offer that can be acted upon but doesn't present it in a readable/actionable way for an org to adopt and implement. I wish packet path visualization from source to destination and vice versa was available as well. - Manager of IT Services1B-10B USDConsumer GoodsReview Source
Excellent Service for an outstanding product
The collabortion with the provider is working perfectly. There were only a few repeated tests for a dahboard that still sin't running to our satisfaction, but as soon as that is resolved; I would also give five stars. Update: Dashboard is working fine now! :) => Five stars! :) - SOFTWARE DEVELOPER10B+ USDBankingReview Source
Reliable, Insightful, and Essential for Modern Application Monitoring
I have found the team environment to be supportive, with well structured processes that helps in efficient work delivery. Although there is always scope for improvement, the experience has been rewarding and played an important role in my professional development. - Software Developer50M-1B USDIT ServicesReview Source
Service Praised For Features But Customization Options Viewed As Insufficient
I found myself sometimes limited when trying to perform customizations that do not sound so complex initially. I consider NR the best service of its type, so I would expect it to have more capabilities when it comes to these customizations. - IT MANAGER1B-10B USDInsurance (except health)Review Source
Comprehensive Feature Set Challenges Teams With Adoption And Consistency Efforts
Full feature set. The complicated part is enforcing adoption by dev teams and delivering consistency.
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