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  3. Datadog
Logo of Datadog

Datadog

byDatadog
in
4.5
2025
Market Presence: Observability Platforms, Infrastructure Monitoring Tools

Overview

Product Information on Datadog

Updated 13th October 2025

What is Datadog?

Datadog is a software that offers monitoring and analytics capabilities for cloud-scale applications. The software collects metrics, traces, logs, and events from various sources and provides dashboards, alerts, and visualization tools to help users track the performance and health of systems and services. Datadog integrates with cloud infrastructure, containers, databases, and applications, enabling users to correlate data across their technology stack. The software addresses challenges related to dynamic, distributed environments by providing observability and insights that support incident detection, troubleshooting, and optimization of resources and applications. It is designed to facilitate collaboration between development, operations, and security teams in managing application reliability and system performance.

Datadog Pricing

Datadog software uses a subscription-based pricing model structured by product type with options for pay-as-you-go and tiered plans based on usage volume such as number of hosts, logs, traces, or specific monitoring features, allowing users to select plans that fit different monitoring and analytics requirements.

Overall experience with Datadog

Engineer
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Linking Synthetic API Failures To Backend Traces Speeds Up Debugging Process”

5.0
Feb 3, 2026
It is the source of truth for our performance engineering. I often use the application performance monitoring and synthetic tab. The ability to link a failed synthetic API test directly to a backend trace ID has saved us countless hours of debugging intermittent issues. However, the billing model is complex, and you have to be extremely careful with custom metrics and log indexing, or the cost will explode.
ENGINEERING MANAGER
50M - 250M USD, Software
CRITICAL

“Convenient Screen Recording Features Offset by Unreliable Test Execution Issues”

3.0
Jan 29, 2026
The DataDog synthetic testing product has convenient screen recording options but unreliable test execution and poor test management UI, making it very hard to manage large test suites and rely on results.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Observability Platforms

About Company

Company Description

Updated 25th July 2024

Datadog specializes in providing a comprehensive monitoring platform for cloud applications. It collects data from diverse sources such as servers, containers, databases, and third-party services, aiming to make the stack fully observable. By offering these features, Datadog assists DevOps teams in preventing downtime, addressing performance problems, and ensuring optimal user experience.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2010
Head office location
New York, United States
Number of employees
1001 - 5000
Website
http://datadoghq.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Datadog
Reviewer Insights for: Datadog
Deciding Factors: Datadog Vs. Market Average
Performance of Datadog Across Market Features

Datadog Likes & Dislikes

Like

I like the unified view of synthetics for API tests and APM for code traces. I can set up a synthetic test to hit our login endpoint every minute from 5 different global locations, and if latency spikes, I can click a button to see the exact SQL query or downstream microservice that caused the delay. CI/CD integration for quality gates is also top tier, and we can block deployment if the Datadog performance baseline isn't met.

Like

Recording browser tests is simple, reliable, and visually friendly. It has simple controls to stop and start the recording and generated test steps that were relatively easy to customize, remove, insert, and rearrange.

Like

1st i like most about Datadog is the logging system, where it helps us to debug the data (i.e. incase the data is not integrated properly in client Point of Sale) 2nd is that we use the charts and graphs to monitor server loads and see where we can improvise and 3rd is the search functionality which we can use to find a specific data when we want to debug somethings (i.e. serach terms like trace_id, @events, etc)

Dislike

The log rehydration cost and the general pricing for custom metrics is painful. We often have to sample our traces aggressively (only keeping 1% of success logs) to keep costs down, which sometimes means we miss the context on rare edge case bugs. Also, the UI for building complex dashboards can be overwhelming for new hires compared to simpler tools.

Dislike

The test suite tends to have flaky failures about ~40% of the time, which makes it nearly impossible to rely on for definitive test results. Also, managing large lists of tests is very hard with the current UI and list-based system. One flow with branched logic would require one test per branch, relying on naming conventions and tagging to keep them organized, which is difficult at scale.

Dislike

I dislike the most is about the cost, its too costly when the usage increases. earlier we used to log 1 month data, but since the data volume increase at our end, we had to reduce the logs to 15 days to get in budget

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Peer Discussions

Datadog Reviews and Ratings

4.5

(1364 Ratings)

Rating Distribution

5 Star
51%
4 Star
44%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Engineer
    Gov't/PS/Ed
    Education
    Review Source

    Linking Synthetic API Failures To Backend Traces Speeds Up Debugging Process

    5.0
    Feb 3, 2026
    It is the source of truth for our performance engineering. I often use the application performance monitoring and synthetic tab. The ability to link a failed synthetic API test directly to a backend trace ID has saved us countless hours of debugging intermittent issues. However, the billing model is complex, and you have to be extremely careful with custom metrics and log indexing, or the cost will explode.
  • IT SERVICES ASSOCIATE
    1B-10B USD
    IT Services
    Review Source

    Logging System Facilitates Data Integration and Issue Debugging in Point of Sale

    4.0
    Mar 13, 2026
    I primarily use datadog to get the logs from 3rd Party, injecting it an our application, then after updating the same data integrate it info Point of Sale. With this logging system we see that data is integrated without any loss of required data and in POS readable form. also I use it to monitor server load and with the help of graphs and data we know where we need to improvise.
  • Audit Associate
    <50M USD
    Miscellaneous
    Review Source

    Centralizing Logs, Metrics, and Alerts Streamlines Monitoring and Incident Response

    5.0
    Mar 23, 2026
    Overall, Datadog has been a solid tool for us. We use it for pretty much everything: logs, monitoring, APM, alerting, incidents. Having it all in one place makes life a lot easier. It's not perfect, pricing can get out of hand as you scale, but day to day it does the job well and the team relies on it heavily.
  • Engineer
    1B-10B USD
    IT Services
    Review Source

    Support Team Knowledgeable, Tagging and API Policy Enforcement Requires Enhancement

    4.0
    Feb 9, 2026
    I've been working on a two of my previous jobs with Datadog as a preferred o11y tool for the past 6 years. KAM and support area really well knowledge people and the way we can onboard or test new features is something i really like on my new org.
  • Software Developer
    50M-1B USD
    Software
    Review Source

    Smooth Team Integration and Observability Balanced by Steep Initial Adjustment Period

    4.0
    Mar 24, 2026
    Overall a very pleasant experience. The UI and the product as a whole has come a long way since the last time we used it a few years ago. Comes with a lot of useful features that are both user friendly and easy to understand.
...
Showing Result 1-5 of 1384

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