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Dynatrace

byDynatrace
in
4.6
2025
Market Presence: Observability Platforms, Infrastructure Monitoring Tools

Overview

Product Information on Dynatrace

Updated 13th October 2025

What is Dynatrace?

Dynatrace is a software that provides observability, monitoring, and analytics capabilities for applications, cloud infrastructure, and user experiences. It automates the collection and analysis of performance data across distributed environments, offering features such as real-time application tracing, infrastructure monitoring, digital experience management, and problem detection using artificial intelligence. The software assists organizations in identifying and resolving performance issues, optimizing resource utilization, and ensuring reliability of digital services. Its analytics engine processes large volumes of data to deliver insights that support operational efficiency and service availability for complex technology landscapes including cloud-native and hybrid environments.

Dynatrace Pricing

Dynatrace software uses a consumption-based pricing model where charges are determined by the amount of monitoring and observability resources used, such as hosts, applications, infrastructure, and digital experience modules Users can select from various modules and scale usage based on specific requirements with pricing adjusted according to volume and deployment options

Overall experience with Dynatrace

Manager, Project Management
30B + USD, Banking
FAVORABLE

“Best in Class infrastructure auto-discovery and AI power insights ”

5.0
May 26, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
SENIOR SITE RELIABILITY ENGINEER
500M - 1B USD, Insurance (except health)
CRITICAL

“Poor guidance and support after purchase and a general tendency to translate any request for assistance into an excuse to increase contract spend.”

2.0
Jan 29, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Observability Platforms
2025
For Market:
Digital Experience Monitoring

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 8th April 2025

Dynatrace is the AI-powered observability platform. We empower today’s AI-enabled digital enterprises to understand their systems and data so they can analyze, automate, and innovate faster. With Dynatrace, you can transform complexity into your greatest asset and drive your business forward.

Company Details

Updated 8th April 2025
Company type
Public
Year Founded
2005
Head office location
Waltham, United States
Number of employees
1001 - 5000
Annual Revenue
1B-3B USD
Website
https://www.dynatrace.com

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Peer Discussions

Dynatrace Reviews and Ratings

4.6

(2460 Ratings)

Rating Distribution

5 Star
59%
4 Star
37%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Manager, Project Management
    10B+ USD
    Banking
    Review Source

    Best in Class infrastructure auto-discovery and AI power insights

    5.0
    May 26, 2026
    Dynatrace infrastructure monitoring auto-discovers your entire stack with minimal setup and provides real-time topology mapping that makes incident triage fast and intuitive. It is powerful for complex hybrid environments, though host based pricing adds up quickly and anomaly detection requires careful tuning up front
  • Manager, Project Management
    10B+ USD
    Banking
    Review Source

    Best in Class infrastructure auto-discovery and AI power insights

    5.0
    May 26, 2026
    Dynatrace infrastructure monitoring auto-discovers your entire stack with minimal setup and provides real-time topology mapping that makes incident triage fast and intuitive. It is powerful for complex hybrid environments, though host based pricing adds up quickly and anomaly detection requires careful tuning up front
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User Sentiment About Dynatrace
Reviewer Insights for: Dynatrace
Deciding Factors: Dynatrace Vs. Market Average
Performance of Dynatrace Across Market Features

Dynatrace Likes & Dislikes

Like

1. OneAgent Auto Discovery - deploys once and automatically detects every host, container, process and cloud service into with no manual configuration. 2. Smartscape technology - a live dependency map that instantly shows how infrastructure layers connect, making it easy to trace the blast radius of any incident. 3. David's AI root cost analysis - automatically correlates anomalies across your infrastructure and pinpoints the exact problem without manually digging through metrics

Like

1. OneAgent Auto Discovery - deploys once and automatically detects every host, container, process and cloud service into with no manual configuration. 2. Smartscape technology - a live dependency map that instantly shows how infrastructure layers connect, making it easy to trace the blast radius of any incident. 3. David's AI root cost analysis - automatically correlates anomalies across your infrastructure and pinpoints the exact problem without manually digging through metrics

Like

1. OneAgent Auto Discovery - deploys once and automatically detects every host, container, process and cloud service into with no manual configuration. 2. Smartscape technology - a live dependency map that instantly shows how infrastructure layers connect, making it easy to trace the blast radius of any incident. 3. David's AI root cost analysis - automatically correlates anomalies across your infrastructure and pinpoints the exact problem without manually digging through metrics

Dislike

There was virtually no guidance on best practices. It felt like when asked about how to best do things, we were either given very specific answers (like which buttons to click to do a thing) or a general you're doing great, whatever way you are doing it is right!. Things like critical features like segregating data via buckets to ensure faster query response time with reduced cost was never highlighted until we explicitly asked about it. This was AFTER asking for best practices guidance.

Dislike

There was virtually no guidance on best practices. It felt like when asked about how to best do things, we were either given very specific answers (like which buttons to click to do a thing) or a general you're doing great, whatever way you are doing it is right!. Things like critical features like segregating data via buckets to ensure faster query response time with reduced cost was never highlighted until we explicitly asked about it. This was AFTER asking for best practices guidance.

Dislike

There was virtually no guidance on best practices. It felt like when asked about how to best do things, we were either given very specific answers (like which buttons to click to do a thing) or a general you're doing great, whatever way you are doing it is right!. Things like critical features like segregating data via buckets to ensure faster query response time with reduced cost was never highlighted until we explicitly asked about it. This was AFTER asking for best practices guidance.