Overview
Product Information on SolarWinds Observability
What is SolarWinds Observability?
SolarWinds Observability Pricing
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Overall experience with SolarWinds Observability
“Flexible Deployment And Broad Integration Distinguish SolarWinds Observability Platform”
“Users Appreciate Customization but Struggle With Solarwinds Support and Reliability”
About Company
Company Description
SolarWinds (NYSE:SWI) provides simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today’s modern, distributed, and hybrid environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, help us to address customers’ needs in solutions for observability, IT service management, application performance, and database management now and in the future.
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: SolarWinds Observability
Performance of SolarWinds Observability Across Market Features
SolarWinds Observability Likes & Dislikes
The most i like about end-to-end visibility, built-in AiOps & Predictive analytics , flexible hybrid deployment , scalability & extensibility and responsive expersupprot. Customizable alerting and threshold that filter noise and deliver precise notification to the right teams. unified log management with powerful search and correlation , providing context alongside metrics and traces. Broad ecosystems integration that connect SolarWinds Observability with our existing DevOps and ITSM tools for streamlined workflows.
Customization Node custom property selection Built in reporting
I like the licensing scheme has now drastically simplified and I know that I am buying something with price certainty.
While SolarWinds Observability delivers powerful full-stack monitoring , many users find the initial setup and configuration overwhelming w, with a steep learning curve compounded by occasionally outdated or unclear documentation and a somewhat cluttered interface that hampers navigation. Integration with certain external services can be complex and time-consuming, requiring significant technical know-how to align it seamlessly within existing toolchains.
Their support is horrible Software is buggy To many moving parts
Its not so much a dislike, but I wish that SolarWinds would be able to natively integrate with the most common platforms like Cisco DNAC (Catalyst Centre) or Aruba Central etc... to get richer alerting and alarming beyond standard SNMP stuff. Since all the major vendors open up their APIs, it wouldnt be hard to get some API based alerts from these specific Cloud or on-prem OEM vendor mgmt tools.
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Peer Discussions
SolarWinds Observability Reviews and Ratings
- INFORMATION TECHNOLOGY1B-10B USDEnergy and UtilitiesReview Source
Flexible Deployment And Broad Integration Distinguish SolarWinds Observability Platform
My overall experience with SolarWinds Observability has been outstanding from a seamless onboarding process to day to day operations, the platform delivers clear, actionable insights across our entire infrastructure. The intuitive dashboard make it easy to pinpoint performance bottlenecks, while-in AIOps and anomaly detection procatvely flag issues before they impact users. Deployment was flexible -choosing between SaaS and on-premise to suit our security requirement and support has been both responsive and expert , guide us through optimizations without delay. - APJ-MEA NETWORK LEAD10B+ USDIT ServicesReview Source
Simplified Licensing and full featured NMS
I think that SolarWinds are easy to deal with, they dont appear to have a massive operation so the service or the buying / presales experience is easy and feel's local. The product is so much better than it was years ago. - IT Manager50M-1B USDMediaReview Source
Easy Deployment And Clear Reporting Highlight Product’s Cloud Installation Strengths
I have purchased and implemented this product previously, overall it is easy to use and understand the reports and is easily configurable. - Manager, It Security And Risk ManagementGov't/PS/EdEducationReview Source
NCM Enhances Flexibility While Larger Deployments Demand Experienced SQL Server Management
Great experience overall, team provides quality updates that improve the product. Very easy to navigate and identify issues quickly within the environment. - DIRECTOR OF OPERATIONS<50M USDIT ServicesReview Source
Centralized Dashboard Reduces Alert Fatigue all under one Umbrella
Great experience allowing our company to have one dashboard which allows our techs to have significantly less alert fatigue



