Overview
Product Information on SolarWinds Observability
What is SolarWinds Observability?
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Overall experience with SolarWinds Observability
“Effective Multi-Cloud Monitoring With Limited AI Anomaly Detection And Root Cause Analysis”
“Product Functionality Meets Expectations Yet Technical Support Remains Inadequate”
About Company
Company Description
SolarWinds (NYSE:SWI) provides simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today’s modern, distributed, and hybrid environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, help us to address customers’ needs in solutions for observability, IT service management, application performance, and database management now and in the future.
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Key Insights
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SolarWinds Observability Reviews and Ratings
- Lead - Platform & Automation<50M USDIT ServicesReview Source
Effective Multi-Cloud Monitoring With Limited AI Anomaly Detection And Root Cause Analysis
We are currently using SolarWinds observability platform to monitor public cloud resources. I have integrated with AWS and Azure cloud using API based authentication and discovered various AWS & Azure resources and configured key performance metrics (such as CPU Utilization, Memory Utilization, Disk Utilization, Process down, service down etc.) alerts and configured email notification rules to trigger email when threshold is breached and configured ManageEngine ITSM monitor mailbox and convert them into incident ticket for operations team to take action. Deployed SolarWinds agent and collector server to enable detailed AWS & Azure servers monitoring. Also, tried to enable the AI feature Anomaly Detection and Root Cause Assist in our environment. - It Associate10B+ USDSoftwareReview Source
The Pragmatic Bridge: Merging Deep Network DNA with Cloud-Native Clarity through Service-First Intelligence
One of the most unique features is Platform Connect. While most vendors require a "rip-and-replace" approach to move to the cloud, SolarWinds allows us to link our Self-Hosted on-premise environment directly to the SaaS platform. - It Associate50M-1B USDMiscellaneousReview Source
Flexible dashboards and integration set SolarWinds apart.
My experience with SolarWinds has been very good, especially in environments that needed to consolidate infrastructure, application, and network monitoring into a single view. The platform delivers good operational visibility and greatly assists in the proactive identification of incidents, particularly in hybrid operations with on-premises and cloud environments. - It Engineer50M-1B USDIT ServicesReview Source
Strong platform with robust features, but licensing costs remain high
I 'have been working with SolarWinds for approximately 2 years as a network architect, and i can confidently say it has been a great experience. The product capabilities are robust and reliable, the integration with other tools in the client’s environment has been smooth, and the technical support team has been responsive and helpful. It is a solid platform for network monitoring and visibility - Storage Lead Datacenter50M-1B USDIT ServicesReview Source
Extensive observability, but a steep initial technical learning curve.
It offers a fairly broad view of the environment, which is useful when dealing with hybrid or multicloud systems. This helps to clearly identify problems, especially regarding performance and logical failures.



