Review Summary
Users appreciate IFS Cloud for its user-friendly interface, extensive customization options, and robust functionalit ...
Users appreciate IFS Cloud for its user-friendly interface, extensive customization options, and robust functionalit ...
IFS is a global enterprise software provider focusing on assisting businesses in manufacturing, distributing goods, asset maintenance and managing service-oriented operations. The company's single platform connects industry-specific products through a unified data model and incorporates digital innovations. This design allows companies to deliver effectively during their critical service moments. The know-how of IFS employees combined with the continuously expanding ecosystem contributes to the company being a recommended choice in the sector. The company's workforce is guided by principles such as agility, trust, and collaboration.
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1. Extremely customizable with different levels of complexity (from simple custom fields, to custom pages, to custom events and workflows) allowing tailoring 2. Strong user community that values sharing best practices and solutions to common issues; about 80% of the corner case issues have been discussed in the community forum with solutions provided. 3. Easy integration with outside services using industry-standard protocols (REST) 4. Evergreen product with 2x yearly major feature releases 5. Robust migration tool options, from simple user-accessible excel integration to capable multi-part migration jobs, all using the standard business rules to ensure data integrity
Flexibility, broad offerings, cloud based, evergreen.
The evolution of their software platform into a true ever-green environment and all of the added tools for layering our mods over the top of base functionality.
The training delivery methodology is inconsistent and a bad experience. The actual training classes themselves are okay, but the IFS Academy construct is a high friction experience i.e. Why is it a different credential than other IFS accounts? Why are virtual classes that are just recordings given a short completion window? (This is relevant because a typical experience is users buying courses they intend to take in the near future when they have a quiet week, using unspent budget at year end; they get stuck having to request the course be unlocked again when it times out in 30 days)
It's too flexible and teams don't understand the impact of decisions made.
There are restrictions on the way the KB8s pods are tuned and configured via the YAML scripts. The latest techniques and confuriation parameters are not available. I can understand their reasoning to ensure the general population will not want this detail but they should consider next releases to have this capability.