Overview
Product Information on IFS Cloud
What is IFS Cloud?
IFS Cloud Pricing
Overall experience with IFS Cloud
“Robust Customization Options Allow Solutions for Unique Needs With Minimal External Support”
“Great product but count on partners for Services”
Badges
Field Service Management
Enterprise Asset Management Software
Cloud ERP for Product-Centric Enterprises
About Company
Company Description
IFS is a global enterprise software provider focusing on assisting businesses in manufacturing, distributing goods, asset maintenance and managing service-oriented operations. The company's single platform connects industry-specific products through a unified data model and incorporates digital innovations. This design allows companies to deliver effectively during their critical service moments. The know-how of IFS employees combined with the continuously expanding ecosystem contributes to the company being a recommended choice in the sector. The company's workforce is guided by principles such as agility, trust, and collaboration.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About IFS Cloud
Reviewer Insights for: IFS Cloud
Deciding Factors: IFS Cloud Vs. Market Average
Performance of IFS Cloud Across Market Features
IFS Cloud Likes & Dislikes
1. Extremely customizable with different levels of complexity (from simple custom fields, to custom pages, to custom events and workflows) allowing tailoring 2. Strong user community that values sharing best practices and solutions to common issues; about 80% of the corner case issues have been discussed in the community forum with solutions provided. 3. Easy integration with outside services using industry-standard protocols (REST) 4. Evergreen product with 2x yearly major feature releases 5. Robust migration tool options, from simple user-accessible excel integration to capable multi-part migration jobs, all using the standard business rules to ensure data integrity
Great UI, native APIs to all the screens and it allows the customization with ease.
IFS is a highly flexible and agile ERP solution, and its standard business processes comprehensively cover all typical business requirements. Where minor user-specific needs arise, they can be easily addressed using standard configuration tools, without the need for complex custom development. If more complex requirement emerge, they can be implemented using the infrastructure provided by IFS, either by IFS itself or with the involvement of external partners.
The training delivery methodology is inconsistent and a bad experience. The actual training classes themselves are okay, but the IFS Academy construct is a high friction experience i.e. Why is it a different credential than other IFS accounts? Why are virtual classes that are just recordings given a short completion window? (This is relevant because a typical experience is users buying courses they intend to take in the near future when they have a quiet week, using unspent budget at year end; they get stuck having to request the course be unlocked again when it times out in 30 days)
Brazilian services from IFS arent reliable. partners cover that gap.
It is a very flexible system, which is a significant advantage; however, this flexibility can sometimes make it difficult to harmonize business processes across different countries. IFS is one of the best ERP solutions; however, it is not as widely known as some of its competitors. As a result, when hiring new employees we typically need to provide initial training on the application. The standard REST API documentation is sometimes not sufficiently clear, which can cause challenges on rare occasions when integrating IFS with other tools.
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Peer Discussions
IFS Cloud Reviews and Ratings
- IT Associate50M-1B USDManufacturingReview Source
Robust Customization Options Allow Solutions for Unique Needs With Minimal External Support
The depth of customization and configuration options allow us to implement solutions for our unique needs. The ease of customization means we can do about 90% of it with in-house expertise. - IT Manager50M-1B USDHealthcare and BiotechReview Source
IFS Delivers Reliable ERP Services With Flexible Solutions And Prompt Support
IFS is very reliable service provider we can count on. Whenever their support is required - whether for technical assistance, consultation, demonstration, or other services - they respond promptly and consistently deliver higher standard than other service partners. - VP, IT50M-1B USDManufacturingReview Source
Robust flexible ERP to support our growth and continuous improvement initiatives
We are a long time customer of IFS (over 12 years) and have been very pleased with our overall experience. We consider IFS a trusted and valued partner for our business. We have experienced tremendous growth as a company and have gone through many changes and have overcome many challenges. IFS has been an integral part of our success and our ability to change and improve. - IT PROJECTS<50M USDConsumer GoodsReview Source
IFS Cloud
As an administrator & implementor, IFS has improved our integration capabilities with RESTful APIs and has completely streamlined how we connect with our B2B & EDI Platforms with bespoke integration projects now being replaced with straightforward API configurations. Security is enforced with the use of 'projections' which offer granular control and are extremely powerful, giving us the ability to obfuscate information and actions from unintended users, or applying read-only to ensure the integrity of data. We have found support, development and R&D responsive when launching as we had initial issues with order entry due to the sheer volume of orders/order lines generated in our telesales department, and to the software we were a new unconsidered use case. This was reported, and within a few weeks a global revision patch was released that helped streamline order entry for rapid order entry. - Manager of IT Services1B-10B USDManufacturingReview Source
IFS Provides Integrated Solutions But Access To Support Can Be Challenging
IFS is very open to feedback in driving their product direction. Their product range links well together and provides a robust solution in many end to end use cases.