Overview
Product Information on MaintainX
Updated 19th January 2026
What is MaintainX?
MaintainX Pricing
Overall experience with MaintainX
Manager
50M - 250M USD, ManufacturingFAVORABLE
“MaintainX, not your average tool.”
Overall, I really like how MaintainX brings teams together to work as a cohesive unit. Work orders and procedures can tap multiple resources when needed automatically with very little oversight which brings efficiency to processes that could otherwise prove taxing and challenging.
Procurement Associate
<50M USD, ManufacturingCRITICAL
“MaintainX Offers Intuitive Interface, But Software And Support Waits Raise Concerns”
The functionality of the products and services MaintainX provides is sound, but not perfect. It's software needs to work better to provide data to its customers. I also feel its customer service chat system could use some improving. The response times on the chat services are a bit too long for my interest. To put a value I would estimate my wait time on "human" responses to my various inquiries is in the hours range rather than the minutes range that I would like to see. Furthermore, the response times on requested updates to the software are not manifested in the software in a timely manner. Simple edits to a software should be completed in days or weeks rather than the months or years I have experienced with this software.
About Company
Company Description
MaintainX is on a mission to transform how frontline professionals manage the equipment and facilities that keep the world running. MaintainX's unified platform combines an intuitive mobile app and cloud technology so that maintenance, operations, and safety teams can easily manage work orders, parts inventory management, safety inspections, and other SOPs in a single tool. Today, over 5,000 businesses around the world use MaintainX to add millions of hours of capacity to their operations by reducing unexpected breakdowns, improving employee efficiency, optimizing their parts inventory management, and keeping their assets safe, reliable, and productive.
Company Details
Company type
Public
Year Founded
2018
Head office location
San Francisco, USA
Number of employees
100 - 499
Annual Revenue
<50M USD
Website
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- Manager50M-1B USDManufacturingReview Source
MaintainX, not your average tool.
Overall, I really like how MaintainX brings teams together to work as a cohesive unit. Work orders and procedures can tap multiple resources when needed automatically with very little oversight which brings efficiency to processes that could otherwise prove taxing and challenging. - Operations AssociateGov't/PS/EdEducationReview Source
Calendar View and Request Portal Improve Workflow, Location Hierarchy Limited
The staff are great, they are highly responsive and nearly always resolve the issue the day it is reported. The Platform is constantly growing, they are adding more functionality and streamlining processes. - Project Manager<50M USDManufacturingReview Source
Scalability and Customization Provide Flexibility But Learning Curve Remains Significant
We are fairly new into our MaintainX experience with roughly 6 months of usage, but everything so far has been great. The vast number of new capabilities was a bit of a learning curve in comparison to our old system, but this truly allowed us to setup a system we can grow with. - Engineer50M-1B USDManufacturingReview Source
MaintainX Offers a Solution with an Intuitive Interface, Mobility, and Great Reporting/Dashboard Features
The overall experience with MaintainX has been great. The software works great. MaintainX is very supportive and committed to making sure we are successful using their product. - Director of OperationsGov't/PS/EdEducationReview Source
Versatile features aid campus operations, though asset loading remains slow
We have loved our selection and use of MaintainX as our new Computerized Maintenance Management System (CMMS) we have found it to be very intuitive and user friendly, and our staff has been picking it up quickly.
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