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  3. Epicor Kinetic
Logo of Epicor Kinetic

Epicor Kinetic

byEpicor
in
4.2
Market Presence: Cloud ERP for Product-Centric Enterprises, Cloud ERP Finance (Transitioning to Cloud ERP for Finance)

Overview

Product Information on Epicor Kinetic

Updated 13th October 2025

What is Epicor Kinetic?

Epicor Kinetic is an enterprise resource planning software designed to assist manufacturers and distributors in managing business operations through tools for financial management, supply chain management, production planning, inventory control, and customer relationship management. The software provides features such as real-time analytics, automated workflows, and customizable dashboards, supporting users in streamlining processes and improving operational efficiency. Epicor Kinetic facilitates the integration of various business functions, enabling organizations to coordinate activities across departments and respond to changing demands. The software addresses the needs of businesses aiming to optimize resource usage, enhance productivity, and maintain regulatory compliance across multiple industries.

Epicor Kinetic Pricing

Epicor Kinetic software offers a pricing model that is primarily subscription-based, typically with options for annual or multi-year terms. The software pricing may vary based on the number of users, selected modules, and deployment preference such as cloud or on-premises. Additional fees may apply for implementation, training, support, or customization services.

Overall experience with Epicor Kinetic

Chief Financial Officer
50M - 250M USD, Manufacturing
FAVORABLE

“Manufacturing and distribution features useful, but setup errors impact GL transactions”

4.0
May 21, 2026
AR, AP, banking work very well for us. Financial reporting and KPI tracking has been a struggle only because there seem to be many options for what we can use/implement (with overlap in the product offerings) and sometimes we are oversold on a product but don't have the internal resources to properly deploy it.
Software Developer
250M - 500M USD, Manufacturing
CRITICAL

“Customization options stand out, but frequent cost hikes cause concern”

3.0
May 26, 2026
Epicor's YoY price increases for maintenance is outpacing the increased value of minor new features, and support is hit or miss depending on the analyst assigned to tickets. Many bugs that are always "fixed in the next release" or are dismissed as "working as designed". That being said, ERP is mature, and core features have worked for the last decade without issues.

About Company

Company Description

Updated 2nd November 2023

Epicor equips hard-working businesses with enterprise solutions that keep the world turning. For 50 years, Epicor customers in the automotive, building supply, distribution, manufacturing, and retail industries have trusted Epicor to help them do business better. Innovative Epicor solution sets are carefully curated to fit customer needs and built to respond flexibly to their fast-changing reality. With deep industry knowledge and experience, Epicor accelerates its customers’ ambitions, whether to grow and transform or simply become more productive and effective.

Company Details

Updated 2nd November 2023
Company type
Private
Year Founded
1972
Head office location
Austin, United States
Number of employees
1001 - 5000
Website
https://www.epicor.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Epicor Kinetic Reviews and Ratings

4.2

(349 Ratings)

Rating Distribution

5 Star
31%
4 Star
56%
3 Star
13%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

4.1

Service & Support

4.1

Product Capabilities

4.4

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Chief Financial Officer
    50M-1B USD
    Manufacturing
    Review Source

    Manufacturing and distribution features useful, but setup errors impact GL transactions

    4.0
    May 21, 2026
    AR, AP, banking work very well for us. Financial reporting and KPI tracking has been a struggle only because there seem to be many options for what we can use/implement (with overlap in the product offerings) and sometimes we are oversold on a product but don't have the internal resources to properly deploy it.
  • IT Manager
    <50M USD
    Manufacturing
    Review Source

    Next Gen ERP

    4.0
    Jun 3, 2026
    Epicor Kinetic is customizable solution that enables you to tailor it to your needs. From quote to cash, it has almost everything we need in an ERP that allows us to control all aspects of the business and keep competitive in today's market. Every company needs a little help, and Epicor is ours.
  • Independent Business Owner
    50M-1B USD
    Telecommunication
    Review Source

    Epicor Kinetic Offers Real-Time Inventory and Service Tracking with Powerful Features

    5.0
    May 14, 2026
    Epicor Kinetic feels like a central control hub for business.I use it to manage purchase orders for routers , switches , sim inventory , and spare parts , while also tracking customer installations , service tickets , and billing cycles
  • IT Manager
    <50M USD
    Manufacturing
    Review Source

    Harnessing the Power of Customization in Kinetic Software

    4.0
    May 19, 2026
    Once we migrated to Kinetic in the cloud, we started to see more and more benefits to the software. The on premise solution that we used to have limited what we could achieve.
  • Software Developer
    50M-1B USD
    Manufacturing
    Review Source

    Customization options stand out, but frequent cost hikes cause concern

    3.0
    May 26, 2026
    Epicor's YoY price increases for maintenance is outpacing the increased value of minor new features, and support is hit or miss depending on the analyst assigned to tickets. Many bugs that are always "fixed in the next release" or are dismissed as "working as designed". That being said, ERP is mature, and core features have worked for the last decade without issues.
...
Showing Result 1-5 of 353

Recommended Gartner Insights

  • Critical Capabilities for Cloud ERP for Product-Centric Enterprises
  • Magic Quadrant for Cloud ERP for Product-Centric Enterprises
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User Sentiment About Epicor Kinetic
Reviewer Insights for: Epicor Kinetic
Performance of Epicor Kinetic Across Market Features

Epicor Kinetic Likes & Dislikes

Like

the ERP system offering both manufacturing and distribution capabilities

Like

Flexibility to customize

Like

Customization is key for me as it allows me to filter out the noise and focus on what I need to complete my task. Inventory control is another function that is very important to us as we are a fully custom millwork shop and controlling materials that will never be used in a project again is really important to help us keep costs down. Being in the cloud allows all of our staff, including the installers to have the latest data to complete the job.

Dislike

Once a part is set up and transacted on, you are unable to change some of the set up fields that were set incorrectly and causing errors in transactions in the GL.

Dislike

cost increases, bugs with new Kinetic UI, support and development not raking our issues seriously.

Dislike

No Canadian tax tables mean we have to look at a third-party product for payroll. The built-in configurator isn't quite capable of doing the really complex quote configurations that we need, Epicor are helping us address that. When choosing which modules to purchase, there needs to be greater clarity on what it affects and what happens if you remove one.