Gartner defines the invoice-to-cash (I2C) applications market as cloud-based applications that enable corporate controllers to automatically manage collections and apply customer payments to invoices. I2C applications typically gather, disseminate, track and analyze data from and to internal and external sources. They make I2C processes more efficient and effective, including managing and monitoring deductions, disputes and credit risk. They also typically can ensure invoices are delivered to customers and that customers have options to pay them. I2C applications enable I2C transaction processing across multiple ERP systems.
Organizations use I2C applications to collect and apply customer payments to open invoices, perform credit and collections activities, manage deductions and disputes, and deliver and present invoices to customers for payment. I2C applications are cloud-based tools that provide organizations with a standard way of processing across ERPs, while creating flexibility for buyers in how they receive or access invoices as well as pay and dispute them.
I2C applications allow an organization to connect and exchange data with multiple ERP systems and other operational tools, such as customer relationship management tools, as well as with partners such as credit and collections agencies, logistics providers, banks and payment service providers. They use data to determine credit risk, automate collections and cash applications activities as well as help manage the resolution of deductions and disputes. Such activities result in faster collection of cash, improved visibility to cash flow, an improved customer experience and reduced process cost.
Billtrust Unified AR is a software designed to streamline and automate accounts receivable processes for businesses. It integrates billing, invoicing, payment, and cash application functionalities into a single solution, enabling organizations to manage their receivables lifecycle efficiently. The software aims to reduce manual tasks and improve cash flow visibility by supporting electronic invoice delivery, payment acceptance in multiple formats, and reconciliation of incoming payments. Billtrust Unified AR offers reporting and analytics tools to help monitor receivables performance and identify trends. It addresses common business challenges such as delayed payments, fragmented receivables workflows, and limited transparency into financial operations by standardizing and digitizing key processes.
HighRadius Accounts Receivable Software is designed to automate and streamline the accounts receivable processes for businesses. The software offers features such as invoice management, payment processing, credit management, dispute resolution, and cash application. It uses artificial intelligence and machine learning to enhance collections workflows, predict payment behaviors, and reduce manual tasks. The software aims to improve working capital by enabling faster and more accurate processing of receivables, improving visibility into cash flow, and reducing days sales outstanding. It addresses challenges associated with manual accounts receivable operations, such as delayed payments, data entry errors, and inefficient reconciliation, by providing centralized dashboards, actionable insights, and integration capabilities with enterprise resource planning systems.
Sidetrade Augmented Cash is an AI-powered Order-to-Cash (O2C) platform that helps global enterprises optimize cash flow across credit, invoicing, collections, disputes, and cash application. Integrated with major ERPs like SAP and Oracle, and hundreds of AP portals and networks, the platform streamlines operations with advanced automation. Sidetrade’s Agentic AI deploys autonomous agents—such as Aimie for Collections—that fully manage dunning workflows, including voice outreach and ERP updates, without human intervention. With a proprietary data lake exceeding $7.2 trillion in B2B payment data, drawn from over 1 billion experiences and 40 million companies, Sidetrade enables continuous learning and real-time decision-making. Organizations benefit from faster payments, improved efficiency, and reduced DSO.
Quadient AR Automation is a software designed to streamline and optimize accounts receivable processes for businesses. The software offers features such as automated invoice delivery, payment reminders, and dispute management to reduce manual tasks and improve cash flow performance. It provides dashboards and analytics for monitoring collections activities and identifying trends within receivables management. Quadient AR Automation facilitates communication between internal teams and customers by centralizing correspondence and documentation. The software addresses challenges related to inefficient collection methods, delays in payment processing, and lack of visibility into outstanding receivables, supporting organizations in improving operational efficiency and reducing days sales outstanding.
Esker Accounts Receivable Solution Suite is a software designed to automate and streamline the accounts receivable process for businesses. The software provides electronic invoice delivery, payment processing, and cash application features to help organizations manage receivables more efficiently. It offers real-time visibility into outstanding invoices, supports automated payment reminders, and enables integration with enterprise resource planning systems. By reducing manual tasks and improving data accuracy, the software aims to optimize cash flow and simplify the tracking and management of outstanding payments, addressing the business need for enhanced operational efficiency within accounts receivable functions.
BlackLine Invoice-to-Cash is a software designed to automate and streamline the end-to-end accounts receivable process for businesses. The software focuses on managing invoicing, collecting payments, reconciling accounts, and reducing manual tasks associated with cash application. It offers features such as automated invoice delivery, payment tracking, dispute management, and real-time visibility into outstanding receivables. The software enables organizations to improve operational efficiency, enhance cash flow management, and increase accuracy in financial reporting by centralizing the invoice-to-cash workflow and providing analytics to identify bottlenecks and optimize collection strategies.
GETPAID is a software designed to automate and optimize accounts receivable and credit management processes for organizations. The software provides functionalities such as invoice management, cash application, dispute resolution, and collections. It supports workflows for automating routine tasks and enables tracking of receivables and cash flow. GETPAID offers dashboards and reporting tools to deliver insights into credit risk and collections performance, allowing users to forecast cash and manage customer credit limits. The business problem addressed by this software is the need for efficient management of receivables, improved cash flow visibility, and reduction of manual efforts involved in credit and collections operations.
Microsoft Dynamics 365 Finance software is designed to help organizations manage their financial operations by automating and optimizing financial processes such as budgeting, forecasting, accounting, and reporting. The software provides features for tracking and analyzing financial performance, managing cash flow, and ensuring compliance with regulatory standards. It supports integration with other business applications and offers tools for process automation and data analytics. By enabling real-time financial insights and centralized financial management, the software addresses needs related to financial visibility and operational efficiency, assisting businesses in making informed decisions and improving accuracy in financial activities.
Oracle Fusion Cloud ERP is a software designed to help organizations manage and automate core business processes such as financial management, procurement, project management, and risk management. The software offers features for general ledger, accounts payable and receivable, expense tracking, and revenue management. It provides tools for budgeting, forecasting, and analytics to support decision making and compliance. The software supports integration with other applications and adapts to changing regulatory requirements. Through centralized operations and real-time insights, it addresses the need for improved efficiency, accuracy, and visibility in enterprise resource planning activities across various industries.
SAP Cloud ERP (formerly SAP S/4HANA Cloud) is a modular enterprise resource planning (ERP) software, powered by AI and analytics, that integrates core business functions including finance, supply chain, manufacturing, procurement, and sales. It enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally.
SAP Cloud ERP is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value. SAP Cloud ERP is the foundational component of the SAP Business Suite, a seamlessly integrated system of applications, data, and AI that connects and optimizes every part of your business, enabling smarter decisions, real-time insights, and intelligent automation.
Gaviti is an autonomous invoice-to-cash software designed to enhance the accounts receivable function by providing control, scalability, and predictability. Gaviti assists accounts receivable teams and company management by automating repetitive tasks prone to errors, facilitating the setup and monitoring of key performance indicators, and offering a centralized source of truth for accounts receivable data. The product suite includes Credit Management, Collections Management, Dispute Management, Cash Application, a Payer Portal, and customizable reports and dashboards, along with an AI assistant. Gaviti serves B2B companies globally by improving cash flow for our customers.
Versapay Collaborative AR is software designed to streamline and automate accounts receivable processes for businesses. The software provides tools for invoice presentment, payments processing, and dispute management, enabling finance teams and customers to collaborate in real time on billing and payment issues. Versapay Collaborative AR supports integration with enterprise resource planning systems to centralize accounts receivable data and improve transparency. The software aims to reduce manual tasks, accelerate cash flow, and enhance communication between accounts receivable teams and customers by offering a shared digital workspace for managing invoices, payment status, and resolving billing questions. The software addresses business needs related to improving efficiency and reducing days sales outstanding in the accounts receivable process.
Workday Financial Management is a native cloud and AI powered solution built on a global foundation designed to enable Accounting teams to operate with greater productivity, enhanced insights, and adapt to changing business needs. With AI embedded throughout, it enhances financial business processes like record to report and opportunity to cash while strengthening internal controls, and enabling consistency across global operations. Powered by an in-memory architecture and object data model, Workday provides a single system for transaction processing, multidimensional reporting, consolidation, planning, and compliance - all through a consistent user experience on both desktop and mobile devices. Key feature areas: Accounting and Finance; Accounting Center; Audit and Internal Controls; Reporting and Analytics; Global Financial Reporting and Consolidation; Financial Planning; Projects; Expenses; Procurement; Inventory; Grants Management; and Project Billing.
Auditoria AR Collections is software designed to automate and streamline accounts receivable processes for finance teams. The software leverages artificial intelligence to manage tasks such as invoice delivery, payment reminders, collections tracking, and communication with customers regarding outstanding balances. It provides features that help finance and accounting departments reduce manual effort, increase efficiency in tracking receivables, and gain better visibility into cash flow and collection activities. Auditoria AR Collections aims to assist organizations in managing discrepancies, accelerating collections cycles, and improving resource allocation by automating repetitive collection tasks and providing actionable insights into receivable portfolios.
Enterprise Receivables Management System is a software designed to automate and optimize the accounts receivable process for businesses. The software features functionalities such as invoice management, credit management, collections tracking, cash application, and dispute resolution. Enterprise Receivables Management System leverages digital technologies and analytics to improve receivables visibility, enhance collection efficiency, and streamline communication between finance teams and customers. By integrating with enterprise resource planning platforms, the software enables real-time data sharing and reporting, helping organizations manage outstanding balances, reduce days sales outstanding, and control credit risk. The software addresses challenges associated with manual receivables processing by providing workflow automation and decision support for financial operations.
Lockstep Collect is an accounts receivable software that automates invoice collection and management processes for businesses. The software integrates with accounting and enterprise resource planning systems to centralize customer communications, track payments, and organize account data. It provides tools for automating payment reminders, generating reports on accounts receivable status, and enabling self-service payment options for customers. Lockstep Collect is designed to help organizations improve cash flow by reducing manual intervention in receivables management, mitigating payment delays, and enhancing visibility into outstanding accounts. Its reporting and analytics features support better forecasting and decision-making for finance teams.
Tesorio is a software designed to streamline and automate cash flow management for businesses. The software provides features such as accounts receivable automation, cash forecasting, and collections management. It integrates with enterprise resource planning and accounting systems to centralize financial data and deliver real-time insights into cash positions. Tesorio aims to help finance teams manage working capital, predict future cash flows, prioritize collections activities, and reduce manual processes. By analyzing transaction and payment trends, the software supports forecasting of receivables and payables, helping organizations optimize liquidity and decision-making related to cash management.
Invoiced Accounts Receivable is a software designed to automate and streamline the management of invoicing, payments, collections, and reconciliation for businesses. The software provides features such as automated invoice generation, recurring billing, payment reminders, and digital payment acceptance. It enables users to monitor outstanding invoices, track payment status, and integrate with various accounting platforms to enhance workflow efficiency. The software helps reduce manual tasks associated with accounts receivable, improve accuracy in financial tracking, and address common business challenges related to cash flow and payment delays by providing clear visibility into receivables and enabling faster payment processing.
ASTON AI Cash Collection is a software designed to automate and optimize the accounts receivable process for businesses. The software leverages artificial intelligence to track invoice statuses, send payment reminders, and forecast cash flow based on customer payment patterns. It offers features such as workflow automation, customizable communication templates, and real-time analytics to enhance visibility into outstanding invoices and collection performance. ASTON AI Cash Collection supports integration with various enterprise resource planning and accounting systems, enabling seamless data synchronization. The software aims to improve operational efficiency by reducing manual effort and assisting organizations in addressing delayed payments and maintaining more accurate financial records.
Epicor Kinetic is an enterprise resource planning software designed to assist manufacturers and distributors in managing business operations through tools for financial management, supply chain management, production planning, inventory control, and customer relationship management. The software provides features such as real-time analytics, automated workflows, and customizable dashboards, supporting users in streamlining processes and improving operational efficiency. Epicor Kinetic facilitates the integration of various business functions, enabling organizations to coordinate activities across departments and respond to changing demands. The software addresses the needs of businesses aiming to optimize resource usage, enhance productivity, and maintain regulatory compliance across multiple industries.
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Features of Invoice-to-Cash Applications
Updated June 2024
Mandatory Features:
The product must provide automated management of collections and the application of customer payments to invoices
The product must be a cloud-based application
Optional Features:
The product is an integrated platform that enables I2C transaction processing across multiple ERP systems
The product can gather, disseminate, track and analyze data from and to internal and external sources to make I2C processes more efficient and effective, including managing and monitoring deductions, disputes and credit risk
The product can ensure invoices are delivered to customers and that customers have options to pay them
Peer Lessons Learned for Invoice-to-Cash Applications
Published November 2024
These lessons focuses on the responses to the questions: “If you could start over, what would your organization do differently?” and “What one piece of advice would you give other prospective customers?”