HelpSystems, now rebranded as Fortra, focuses on addressing the increasing complexity of data protection in an era of escalating cyber threats. In an environment where the only certainty is change, the company acknowledges the necessity of adaptability for sustainable growth. Guided by feedback, Fortra takes on problem-solving and delivers tailored solutions to help organizations deal with their cybersecurity challenges effectively. Specializing in areas such as data security, infrastructure protection, managed services, and threat research and intelligence, the company strives to enhance security maturity and simultaneously reduce the operational challenges associated with it. The fundamental belief driving Fortra is the conviction that no problem is insurmountable. The company is committed to forging a secure future in cybersecurity.
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Ease of use, ease of deployment and support
Customization and personalization of the message/dialog box, controlling and maintaining the granularity of the permissions to add/remove the addins within Office Apps, integration available with Forcepoint DLP
there are more than enough event and action types to create various scenarios when writing configurations, can scan content with smart regex and it is easy to use and compatible with solutions such as DLP.
The roadmap of where the product is headed. I would expect more AI in the next release
The support and documentation which is minimal and not detailed particularly the features and customization
a more detailed log could be obtained, administration console UI can be improved and performance should always be optimized because it interacts with the end user