GitLab Reviews & Ratings 2026 | Gartner Peer Insights

Name: GitLab
Rating: 4.4 (1446 reviews)

Overview

Product Information on GitLab

Updated 22nd November 2023

What is GitLab?

GitLab is a comprehensive AI-powered DevSecOps platform that seamlessly unites security and development teams while helping customers standardize pipelines around security and compliance policies. It provides the visibility and controls necessary to create more secure software and ensure end-to-end software supply chain security. GitLab enables customers to (1) find and fix vulnerabilities in application code and cloud-native environments, (2) have one tool for both developers and security professionals to improve collaboration, (3) create and ingest software bill of materials (SBOMs) and ensure adherence to license compliance, (4) seamlessly integrate security scanners into the CI/CD pipeline out of the box, with no additional licenses to manage, (5) implement a broad range of policies and common controls for compliance, (6) simplify adoption of security and governance capabilities across the SDLC.

Overall experience with GitLab

IT Security & Risk Management Associate

3B - 10B USD, Banking

FAVORABLE

“Flexible DevOps Platform with Strong CI/CD and Security Integration”

4.0

May 14, 2026

We use GitLab mainly for source code management, CI/CD pipelines, and collaboration between development teams. Having repository management, pipelines, and issue tracking in one platform helps simplify the development workflow and reduces the need for multiple separate tools. The CI/CD integration works well and is flexible enough for different deployment scenarios. Merge request and branch management features also help improve collaboration during development. Initial setup was relatively straightforward, although optimizing runners and pipelines required some tuning depending on the environment. One challenge is that some advanced features have a learning curve, especially for teams that are new to DevOps practices. Pipeline troubleshooting can also become difficult when configurations grow more complex.

Principal Software Engineer

<50M USD, IT Services

CRITICAL

“GitLab is good, but I think they can do better”

3.0

Nov 25, 2025

I will be honest, when we started using GitLab, I had high hopes, but with other tools on the market, I feel like ither solutions are better

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Application Security Posture Management (ASPM) Tools

About Company

Company Description

GitLab is a comprehensive AI-powered DevSecOps platform for software innovation. As a software delivery platform for development, security, and operations teams, GitLab brings security and compliance to AI-powered workflows throughout the software delivery lifecycle, helping customers deliver secure software faster. GitLab Duo, the company’s suite of AI capabilities, improves team collaboration and reduces the security and compliance risks of AI adoption by bringing the entire software development lifecycle into a single AI-powered application that is privacy-first. With GitLab, customers can visualize their end-to-end value streams, boost developer productivity with out-of-the-box analytics, and secure their software supply chain with SAST, DAST, secret detection, container scanning, and API testing. It enables organizations to increase developer productivity, improve operational efficiency, and accelerate cloud transformations to maximize the overall return on software development.

Company Details

Company type

Public

Year Founded

2014

Head office location

United States

Number of employees

1001 - 5000

Website

https://about.gitlab.com/

Do You Manage Peer Insights at GitLab?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: GitLab

Deciding Factors: GitLab Vs. Market Average

Performance of GitLab Across Market Features

GitLab Likes & Dislikes

- Integrated CI/CD and repository management in a single platform. - Good collaboration features through merge requests and issue tracking. - Flexible pipeline configuration for different deployment workflows.

Community and support, there is so many tools to integrate, and documentation is well placed.

Undoubtedly the all-in-one platform. Highly configurable CI/CD. Native security integration. Self-hosting and flexibility for on-premises or cloud deployment. Complete traceability from commit to production.

Automated Translation from Spanish

- Pipeline troubleshooting can become difficult when CI/CD configurations grow more complex. - Some advanced security and compliance features are only available in higher licensing tiers. - Runner management and maintenance still require additional operational effort in some environments.

The UI can be changed and optimized, specially if you are new, you will get lost, but once you get familiar, it will be fine

The learning curve is steep, especially in CI/CD. Performance in large installations can degrade, and the number of vulnerabilities necessitates constant updates; we've been having to upgrade to a newer version every week for some time now.

Automated Translation from Spanish

Top GitLab Alternatives

Peer Discussions

What Your Peers Are Saying About GitLab

Director of Information Security

Best Practices to create a SBOM with EOS/EOL Timeline to aid vulnerability remediation (currently use GitLab as our pipeline and Nexus repository).

Group Director of Information Security

It's a 5-step process which you will need to correlate for your environment. 1. Integrate dependency scanners (e.g., GitLab's built-in scanner, Trivy, Snyk, OWASP Dependency-Check or your existing Nexus repo) to flag outdated dependencies and use GitLab’s security dashboard to monitor deprecated packages. 2. Set up GitLab CI/CD rules to fail builds if EOL/EOS dependencies are detected and enforce allow/block lists for dependencies using GitLab’s security policies. 3. Configure GitLab to generate reports when a dependency is approaching its EOL and see if you can use GitLab’s webhook integrations to notify security teams via Slack, email, or Jira. 4. Implement dependency auto-updating tools (e.g., Renovate, Dependabot) to replace (identified & manually verified) EOL/EOS components. If no direct upgrade path exists, isolate the outdated component via containerization or sandboxing. 5. Maintain a historical record of all SBOMs and EOL/EOS alerts for compliance audits (ISO 27001, NIST, etc.). Regularly conduct security reviews using GitLab’s security reports.

See Full Discussion

22 Feb 2025471 Views1 Comment

IT Analyst

What has been your experience utilizing GITLAB (not GITHUB) to implement CI/CD for Athena and AWS GLUE, specifically for a process to transfer changes in Athena Views from the development environment to production?

CTO

We have used gitlab CI CD pipelines using terraform for all AWS resources, not athena or glue specifically though.

See Full Discussion

18 May 20231.1k Views1 Comment

GitLab Reviews and Ratings

Recommended Gartner Insights

This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

1B-10B USD

Banking

Review Source

Flexible DevOps Platform with Strong CI/CD and Security Integration

It Security & Risk Management Associate

50M-1B USD

IT Services

Native Integration and Full Traceability in an All-in-One DevSecOps Platform

Mar 31, 2026

GitLab is a comprehensive DevSecOps platform that centralizes the entire development lifecycle in a single tool. Its greatest strength lies in its native integration of repositories, CI/CD, security, and project management, which reduces the need for multiple external tools.

DIRECTOR OF IT SERVICES

<50M USD

GitLab's Built-In Security Testing Streamlines CI/CD but Requires Fine-Tuning for Performance and Accuracy

Nov 12, 2025

GitLab's Application Security Testing features integrate seamlessly into our CI/CD pipelines, making it easy to identify and address vulnerabilities early in the development process. Overall, the platform is stable, reliable and intuitive. However, the security scan configuration process could be more streamlined.

IT Manager

Comprehensive Dashboards Provide Process Control Amidst Steep Team Learning Challenges

5.0

Mar 9, 2026

GitLab is an all-in-one DevSecOps platform. It facilitates "shifting left" aproach by embeding security scanners directly into developer's workflow.

It Security & Risk Management Lead

Telecommunication

A powerful and reliable enterprise security platform

Apr 8, 2026

Overall, my experience with GITLAB has been highly positive due to its robust end-to-end DevOps capabilities, strong CI/CD integration, and ability to centralize the entire Software Development lifecycle in one Platform.