• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Augmented Data Quality Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Intranet Packaged Solutions
      • SD-WAN
      • Edge Distribution Platforms
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • Endpoint Management Tools
      • IT Service Management Platforms
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Customer Data Platforms
      • Event Marketing and Management Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Meeting Solutions
      • View All
    • Public Sector and Government

      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government ERP Solutions
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Digital Shelf Analytics
      • View All
    • Sales

      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Enablement Platforms
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Configure, Price and Quote Applications
      • Search and Product Discovery
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Business Process Automation Tools
      • Enterprise Architecture Tools
      • Business Orchestration and Automation Technologies
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Game Engine Software
      • Website Builders
      • Developer Productivity Insight Platforms
      • AI Agents for Application Developers
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Feature Management
      • Application Crowdtesting Services
      • Test Data Management
      • API Generation Software
      • Prototyping Software
      • Mobile App Analytics
      • AI-Augmented Code Modernization Tools
      • Virtual Reality Development Software
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Green Software Engineering
      • Application Integration Platforms
      • Event Brokers
      • Digital Twin of an Organization Platforms
      • Independent Third-Party Software Support of Megavendors
      • Microsoft 365 Implementation and Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • Multiexperience Development Platforms
      • AI Agent Development Platforms for Software Engineering
      • Application Portfolio Management Tools
      • Application Composition Platform
      • Internal Developer Portals
      • Cloud Development Environments
      • Mobile Development Frameworks (Transitioning to Web and Mobile Development Frameworks)
      • Load Testing Tools
      • Blockchain Consulting and Proof-of-Concept Development Services
      • B2B Gateway Software
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Value Stream Management Platforms
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • API and MCP Testing Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. GitLab
Logo of GitLab

GitLab

byGitLab
in
4.4
2026
Market Presence: DevOps Platforms (Transitioning to DevSecOps Platforms), Enterprise Agile Planning Tools

Overview

Product Information on GitLab

Updated 22nd November 2023

What is GitLab?

GitLab is a comprehensive AI-powered DevSecOps platform for software innovation. The GitLab DevSecOps platform includes all capabilities required to deliver secure software faster with a unified data store, including source code management, continuous integration and delivery, agile project and portfolio planning, GitOps, software supply chain security, compliance management, and value stream management. GitLab empowers customers to improve operational efficiency, reduce security and compliance risk, build high-performing teams, and accelerate cloud transformation to maximize the overall return on software development.

GitLab Pricing

GitLab Product Images

Pipeline
Pipeline
Value Streams Dashboard
Value Streams Dashboard

Overall experience with GitLab

ENGINEER
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Impact of GitLab on Automation Efficiency and Streamlining Testing Processes”

4.0
Dec 11, 2025
GitLab has worked well for us as the main place for code reviews, CI, and test reporting, which matters when automation is a first class citizen and not an afterthought. The main value has been shortening the loop from pushing a change to knowing if our API, UI, and regression test suite are green, especially once runners, caching, and job parallelization were set up cleanly.
ENGINEER
50M - 250M USD, Manufacturing
CRITICAL

“Strong Integration and Automation Highlighted Amid Complex Setup and Rising Costs”

3.0
Nov 21, 2025
It's a very powerful platform that allows for strong integration within security and project management. However, this comes with the trade-off that it’s very complex and resource intensive.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Application Security Posture Management (ASPM) Tools

About Company

Company Description

Updated 20th November 2023

GitLab is a comprehensive AI-powered DevSecOps platform for software innovation. As a software delivery platform for development, security, and operations teams, GitLab brings security and compliance to AI-powered workflows throughout the software delivery lifecycle, helping customers deliver secure software faster. GitLab Duo, the company’s suite of AI capabilities, improves team collaboration and reduces the security and compliance risks of AI adoption by bringing the entire software development lifecycle into a single AI-powered application that is privacy-first. With GitLab, customers can visualize their end-to-end value streams, boost developer productivity with out-of-the-box analytics, and secure their software supply chain with SAST, DAST, secret detection, container scanning, and API testing. It enables organizations to increase developer productivity, improve operational efficiency, and accelerate cloud transformations to maximize the overall return on software development.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2014
Head office location
United States
Number of employees
1001 - 5000
Website
https://about.gitlab.com/

Do You Manage Peer Insights at GitLab?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About GitLab
Reviewer Insights for: GitLab
Deciding Factors: GitLab Vs. Market Average
Performance of GitLab Across Market Features

GitLab Likes & Dislikes

Like

I like that GitLab CI is easy to version and review because the pipeline is defined in a yaml file stored in the repo, so changes to the build and test workflow go through the same merge request process as production code. It's been great for standardizing how we run Playwright and Selenium suites, API tests, and contract checks for consistent container images, environment setup and predictable logs when something flakes. Test artifacts are also a big win for debugging in being able to publish test reports, screenshots, traces, and videos per job makes triage faster than digging through raw console output.

Like

The built in features, especially automation in DevOps, SAST/DAST security protocols, and ease of scalability within our infrastructure.

Like

1. Integrated CI/CD: The fact that the CI/CD pipelines are all seamlessly integrated into the GitLab offering is the killer app in and of itself. Being able to set up all of this through the '.gitlab-ci.yml' configuration file right in the GitLab repository configuration is infinitely better than the way we had to manage Jenkins servers in the past. 2. Code Review & Merge Requests: Code review screens are nicely designed. Features such as in-line commenting and viewing the status of the pipelines in the Merge Request are all excellent ways to facilitate team collaboration. 3. Integrated Container Registry: Docker is a big part of what we do, and being able to store our containers in a registry right in our GitLab installation eliminates the need to manage third-party storage services.

Dislike

A single runner operation can become its own mini-platform where jobs get stuck, runner capacity planning is a pain, and keeping containers and dependencies stable across upgrades takes a lot of effort (especially once multiple teams pile onto the same fleet). Merge request pipelines are useful, but it's important to understand that they run against the source branch content (not the merged result by default), so there are times I still want merged-result testing to catch integration conflicts early. Also, caching and artifacts are easily misused at first, where cache is best for reusing dependencies, while artifacts are better for passing build outputs between stages and downloading reports later.

Dislike

It is very complex to set up the service to begin with. The product is very complex and requires established system experience to be competent in. Costs can increase rapidly when expanding across infrastructure.

Dislike

1. Resource Intensiveness: Since we use a self-managed instance, the process can be very resource-intensive, especially if theres a large set of pipelines running at the same time. 2. Steep Learning Curve: Because this platform does so much, sometimes the UI can be overwhelming for junior developers brought on to the team, as theres too much going on, represented by options on menus, & so on. 3. Debugging CI Pipeline: At times, debugging a syntax error involving CI pipelines can be frustrating; a more interactive experience would be nice for speeding up the process for CI pipelines linting tools.

Top GitLab Alternatives

Logo of Jira
1. Jira
4.3
(2617 Ratings)
Logo of GitHub
2. GitHub
4.6
(777 Ratings)
Logo of Azure Boards
3. Azure Boards
4.4
(630 Ratings)
View All Alternatives

Peer Discussions

What Your Peers Are Saying About GitLab

Director of Information Security
Best Practices to create a SBOM with EOS/EOL Timeline to aid vulnerability remediation (currently use GitLab as our pipeline and Nexus repository).
Group Director of Information Security
It's a 5-step process which you will need to correlate for your environment. 1. Integrate dependency scanners (e.g., GitLab's built-in scanner, Trivy, Snyk, OWASP Dependency-Check or your existing Nexus repo) to flag outdated dependencies and use GitLab’s security dashboard to monitor deprecated packages. 2. Set up GitLab CI/CD rules to fail builds if EOL/EOS dependencies are detected and enforce allow/block lists for dependencies using GitLab’s security policies. 3. Configure GitLab to generate reports when a dependency is approaching its EOL and see if you can use GitLab’s webhook integrations to notify security teams via Slack, email, or Jira. 4. Implement dependency auto-updating tools (e.g., Renovate, Dependabot) to replace (identified & manually verified) EOL/EOS components. If no direct upgrade path exists, isolate the outdated component via containerization or sandboxing. 5. Maintain a historical record of all SBOMs and EOL/EOS alerts for compliance audits (ISO 27001, NIST, etc.). Regularly conduct security reviews using GitLab’s security reports.
See Full Discussion
22 Feb 2025465 Views1 Comment
IT Analyst
What has been your experience utilizing GITLAB (not GITHUB) to implement CI/CD for Athena and AWS GLUE, specifically for a process to transfer changes in Athena Views from the development environment to production?
CTO
We have used gitlab CI CD pipelines using terraform for all AWS resources, not athena or glue specifically though.
See Full Discussion
18 May 20231.1k Views1 Comment

GitLab Reviews and Ratings

4.4

(1436 Ratings)

Rating Distribution

5 Star
49%
4 Star
47%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ENGINEER
    Gov't/PS/Ed
    Education
    Review Source

    Impact of GitLab on Automation Efficiency and Streamlining Testing Processes

    4.0
    Dec 11, 2025
    GitLab has worked well for us as the main place for code reviews, CI, and test reporting, which matters when automation is a first class citizen and not an afterthought. The main value has been shortening the loop from pushing a change to knowing if our API, UI, and regression test suite are green, especially once runners, caching, and job parallelization were set up cleanly.
  • Software Engineer
    <50M USD
    Services (non-Government)
    Review Source

    The definitive all-in-one DevOps platform that successfully unified our Dev and Ops workflows.

    5.0
    Jan 13, 2026
    GitLab has completely unified our development lifecycle. Previously, we jumped between different tools for repositories and CI/CD. Now, having source code management, pipelines, and container registry in one place has drastically improved the velocity of our team. It is a solid platform, updated very frequently, with excellent documentation. Central hub for our daily engineering work.
  • CLOUD APPLICATION SECURITY ENGINEER
    Gov't/PS/Ed
    Education
    Review Source

    Comprehensive Security Scanning and Governance Tools Noted in GitLab ASPM Experience

    4.0
    Oct 17, 2025
    Overall my experience with using GitLab's ASPM functionality has come from being in their Ultimate tier and it has pros and cons, but has been mostly positive. The integration into your pipelines and code is excellent. I did run into issues with noise and DAST authentication issues, but the platform helped us empower developers to handle security issues early on in their workflows.
  • IT MANAGER
    <50M USD
    IT Services
    Review Source

    GitLab Enhances Collaboration Yet Faces Performance and Usability Challenges for Teams

    4.0
    Nov 8, 2025
    My overall experience with GitLab has been excellent. it plays a crucial role in managing our product lifecycle. GitLab makes it easy to track issues, validate release builds, and collaboration efficiently with developers. The CI/CD pipelines save time during development on customer setups, while merge requests help maintain code quality. It has improved our testing visibilty and release accuracy. Overall, GitLab has enhanced productivity, teamwoprk and the overall efficiency of our QA and development processes.
  • CLOUD APPLICATION SECURITY ENGINEER
    Gov't/PS/Ed
    Education
    Review Source

    Unified Source Control Offers Efficiency While GitLab Users Face Overwhelming Alerts

    4.0
    Jan 13, 2026
    We initially adopted GitLab as a DevSecOps platform to consolidate our source control, CI/CD pipelines, and security scanning into a single system. In practice, GitLab provided strong value by centralizing the diaspora of these disciplines, however, it required us to accept the platform’s opinions around how DevSecOps should work. When aligned with that view, it is powerful; when it's not, there is friction.
...
Showing Result 1-5 of 1451

Recommended Gartner Research

  • Critical Capabilities for DevOps Platforms (Transitioning to DevSecOps Platforms)
  • Magic Quadrant for DevOps Platforms (Transitioning to DevSecOps Platforms)

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.