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Logo of Jira

Jira

byAtlassian
in
4.4
2025
Market Presence: Application Development Life Cycle Management (Transitioning to DevOps Platforms), Enterprise Agile Planning Tools

Overview

Product Information on Jira

Updated 13th October 2025

What is Jira?

Jira is a software designed for project management and issue tracking, developed by Atlassian. The software enables teams to plan, track, and manage software development and other project tasks through customizable workflows, boards, and dashboards. Users can create, assign, and prioritize tasks, monitor progress, and collaborate across teams. Jira supports integration with various development and communication tools, enhancing visibility and coordination for agile and traditional methodologies. The software addresses business challenges related to task organization, progress tracking, and team collaboration, assisting organizations in managing projects efficiently and maintaining traceability throughout the project lifecycle.

Jira Pricing

Jira software uses a subscription-based pricing model with tiered rates based on the number of users and deployment options, which include cloud-hosted and self-managed versions. Pricing varies depending on selected plans and the scale of usage, with separately available options for add-ons and enterprise-level features.

Overall experience with Jira

Bid Manager
50M - 250M USD, Software
FAVORABLE

“Automated notifications and robust workflows boost reliability, but setup is complex”

4.0
Jun 30, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Director of Marketing
<50M USD, Consumer Goods
CRITICAL

“Incredibly useful and powerful tool, but can get overly complicated and costly if you're not careful”

3.0
Jul 7, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Marketing Work Management Platforms

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 8th January 2025

Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of all sizes worldwide rely on Atlassian to help their teams work better together and deliver quality results on time

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2002
Head office location
Sydney, Australia
Number of employees
10001+
Website
http://www.atlassian.com/

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Peer Discussions

Jira Reviews and Ratings

4.4

(7863 Ratings)

Rating Distribution

5 Star
44%
4 Star
50%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Bid Manager
    50M-1B USD
    Software
    Review Source

    Automated notifications and robust workflows boost reliability, but setup is complex

    4.0
    Jun 30, 2026
    I am the Admin of the Bid Management JIRA board. We use it for managing high stake bid pipelines and for automating the bid request process. Jira provides unparalled reliability and custom logic to trigger automated notifications to the right stakeholders. With the configured fields and appropriate filter settings, helps us to track our on hand tasks in the Jira boad without missing any deadlines. It acts as the single source of truth for all Bid Management requests in our organization and the starting point to initate a request. The only downside is a the steep learning curve to customize the logic and workflow for which i need to connect with a technical person for support.
  • Bid Manager
    50M-1B USD
    Software
    Review Source

    Automated notifications and robust workflows boost reliability, but setup is complex

    4.0
    Jun 30, 2026
    I am the Admin of the Bid Management JIRA board. We use it for managing high stake bid pipelines and for automating the bid request process. Jira provides unparalled reliability and custom logic to trigger automated notifications to the right stakeholders. With the configured fields and appropriate filter settings, helps us to track our on hand tasks in the Jira boad without missing any deadlines. It acts as the single source of truth for all Bid Management requests in our organization and the starting point to initate a request. The only downside is a the steep learning curve to customize the logic and workflow for which i need to connect with a technical person for support.
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Recommended Gartner Insights

  • Magic Quadrant for Application Development Life Cycle Management (Transitioning to DevOps Platforms)
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Reviewer Insights for: Jira
Performance of Jira Across Market Features

Jira Likes & Dislikes

Like

Some of the strengths include: - Robust Custom Workflows: Our work in bid management requires strict and sometiones non-linear progression. (New Requests, Accepted, Waiting for Inputs, on Hold, In Review, Completed, etc). Conditional logic has allowed our team to enforce manadatory fields such as work type, due dates, region, customer name, etc. to be filled before a ticket can being created and eliminates omissions. - Automated Workflows and notifications: Setting up automated rules has been a timesaver for us in the Bid process lifecycle and not losing out on any lead time. It integrates seamlessly with chat services (Slack) to notify required stakeholder and also provide links that directly takes them to the ticket with the relevant tasks and RFX documents and links. - Advanced Filters: Multi-level filtering helps us to build customized dahsboards for QBRs and also helps us find the relevant details very quickly.

Like

Some of the strengths include: - Robust Custom Workflows: Our work in bid management requires strict and sometiones non-linear progression. (New Requests, Accepted, Waiting for Inputs, on Hold, In Review, Completed, etc). Conditional logic has allowed our team to enforce manadatory fields such as work type, due dates, region, customer name, etc. to be filled before a ticket can being created and eliminates omissions. - Automated Workflows and notifications: Setting up automated rules has been a timesaver for us in the Bid process lifecycle and not losing out on any lead time. It integrates seamlessly with chat services (Slack) to notify required stakeholder and also provide links that directly takes them to the ticket with the relevant tasks and RFX documents and links. - Advanced Filters: Multi-level filtering helps us to build customized dahsboards for QBRs and also helps us find the relevant details very quickly.

Like

Some of the strengths include: - Robust Custom Workflows: Our work in bid management requires strict and sometiones non-linear progression. (New Requests, Accepted, Waiting for Inputs, on Hold, In Review, Completed, etc). Conditional logic has allowed our team to enforce manadatory fields such as work type, due dates, region, customer name, etc. to be filled before a ticket can being created and eliminates omissions. - Automated Workflows and notifications: Setting up automated rules has been a timesaver for us in the Bid process lifecycle and not losing out on any lead time. It integrates seamlessly with chat services (Slack) to notify required stakeholder and also provide links that directly takes them to the ticket with the relevant tasks and RFX documents and links. - Advanced Filters: Multi-level filtering helps us to build customized dahsboards for QBRs and also helps us find the relevant details very quickly.

Dislike

It can be overcomplicated for fairly simple tasks, and there are sometimes too many clicks to get where you need to go. It can also look a little daunting to team members if they don't regularly use similar SaaS tools, despite it being quite intuitive for them once they master the basics. The notifications can also get noisy, and setting up workflows can take a very long time.

Dislike

It can be overcomplicated for fairly simple tasks, and there are sometimes too many clicks to get where you need to go. It can also look a little daunting to team members if they don't regularly use similar SaaS tools, despite it being quite intuitive for them once they master the basics. The notifications can also get noisy, and setting up workflows can take a very long time.

Dislike

It can be overcomplicated for fairly simple tasks, and there are sometimes too many clicks to get where you need to go. It can also look a little daunting to team members if they don't regularly use similar SaaS tools, despite it being quite intuitive for them once they master the basics. The notifications can also get noisy, and setting up workflows can take a very long time.