Jira

byAtlassian
in
4.4
2025
Market Presence: Application Development Life Cycle ManagementEnterprise Agile Planning Tools

Overview

Product Information on Jira

Updated 13th October 2025

What is Jira?

Jira is a software designed for project management and issue tracking, developed by Atlassian. The software enables teams to plan, track, and manage software development and other project tasks through customizable workflows, boards, and dashboards. Users can create, assign, and prioritize tasks, monitor progress, and collaborate across teams. Jira supports integration with various development and communication tools, enhancing visibility and coordination for agile and traditional methodologies. The software addresses business challenges related to task organization, progress tracking, and team collaboration, assisting organizations in managing projects efficiently and maintaining traceability throughout the project lifecycle.

Overall experience with Jira

MANUFACTURING OPERATIONS MANAGER
250M - 500M USD, Manufacturing
FAVORABLE

An indispensable tool for managing our production projects and manufacturing processes

5.0
Jul 29, 2025
I have found Jira to be an invaluable tool that has greatly enhanced how we manage our manufacturing operations. It brings structure, visibility and efficiency to our operations, which enables us to plan, track and execute complex production workflows with precision. It has also strengthened collaboration between our production teams, quality assurance units and supply chain partners, keeping everyone aligned on tasks, priorities and timelines. With Jira we are able to effortlessly break down large manufacturing projects into manageable sprints, monitor progress in realtime and quickly adapt to changes in our manufacturing processes without losing momentum. Overall, Jira has become essential in driving efficiency, improving accountability and ensuring we meet our production goals and deliver high - quality personal care products to the market on time .
Chief Technology Officer
<50M USD, IT Services
CRITICAL

Herramienta de administración pero poco personalizable

3.0
Jul 15, 2025
Es una buena herramienta con la que tengo años usando y estoy ya muy familiarizado. En general podría decirse que de los líderes del mercado sin embargo sigue teniendo muchas funcionalidades truncas, poco espacio de personalización y el valor que da en la parte de reportes sigue dejando mucho que desear. Sobre todo cuando comparas las nuevas herramientas que están entrando al mercado.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

About Company

Company Description

Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of all sizes worldwide rely on Atlassian to help their teams work better together and deliver quality results on time

Company Details

Company type
Public
Year Founded
2002
Head office location
Sydney, Australia
Number of employees
10001+

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Jira
Performance of Jira Across Market Features

Jira Likes & Dislikes

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Peer Discussions

What Your Peers Are Saying About Jira

IT Manager
Is anyone using a central AI to report on project status in realtime highlighting dependencies and bottlenecks. Or are you just connecting project management systems (MS Project, Jira, Primavera) to dashboards with Power BI or Tableau?
CIO
Leading indicators are super useful because they give you a heads-up about potential problems instead of just telling you what’s already gone wrong. We are using an AI powered tool ( can't be named here, I guess) that gets you insights that help you notice issues before they escalate. Plus, it really encourages everyone to be transparent about project status so the whole team knows what’s going on from the get-go. This openness motivates everyone to take responsibility and helps build strong teams that tackle problems early on and stay focused on their goals together. Traditional reporting often comes too late to make necessary changes. By being proactive and embracing transparency with some AI support, teams can adapt and improve on their own. The key is to catch issues early and empower teams to make adjustments as needed. AI plays a role in all team decisions, like a performance coach, and also helps out at the management level. It identifies risks and suggests improvements for senior executives. I hope that helps? 🙂
See Full Discussion
31 Mar 20252.4k Views2 Comments

Jira Reviews and Ratings

4.4

(7734 Ratings)

Rating Distribution

5 Star
44%
4 Star
50%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.5

Last 12 Months
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  • MANUFACTURING OPERATIONS MANAGER
    50M-1B USD
    Manufacturing
    Review Source

    An indispensable tool for managing our production projects and manufacturing processes

    5.0
    Jul 28, 2025
    I have found Jira to be an invaluable tool that has greatly enhanced how we manage our manufacturing operations. It brings structure, visibility and efficiency to our operations, which enables us to plan, track and execute complex production workflows with precision. It has also strengthened collaboration between our production teams, quality assurance units and supply chain partners, keeping everyone aligned on tasks, priorities and timelines. With Jira we are able to effortlessly break down large manufacturing projects into manageable sprints, monitor progress in realtime and quickly adapt to changes in our manufacturing processes without losing momentum. Overall, Jira has become essential in driving efficiency, improving accountability and ensuring we meet our production goals and deliver high - quality personal care products to the market on time .
  • Product Manager
    10B+ USD
    Banking
    Review Source

    Jira Enhances Team Planning, Reporting, and Task Organization Despite Learning Curve

    5.0
    Jul 10, 2025
    Jira is great for allowing my team to plan, track, and prioritize our initiatives at both a high level and on a more granular task level. It offers reporting functionality that also allows us to track progress, project completion rates, and other KPIs. Overall, Jira has been a critical tool for tracking our product delivery and ensuring that all teams are working towards key initiatives as well as highlighting any cross-team dependencies.
  • Product designes
    <50M USD
    Services (non-Government)
    Review Source

    Rediseño minimalista aporta claridad visual, pero etiquetas pueden ser menos intuitivas

    4.0
    Jul 7, 2025
    En general me gusta mucho, es de los softwares más completos en administración de proyectos, aunque por ser el más completo también puede tener una curva de aprendizaje complicada. Lo que más suelo utilizar es el tablero para canvas y la creación de tickets.
  • Chief Technology Officer
    <50M USD
    IT Services
    Review Source

    Herramienta de administración pero poco personalizable

    3.0
    Jul 15, 2025
    Es una buena herramienta con la que tengo años usando y estoy ya muy familiarizado. En general podría decirse que de los líderes del mercado sin embargo sigue teniendo muchas funcionalidades truncas, poco espacio de personalización y el valor que da en la parte de reportes sigue dejando mucho que desear. Sobre todo cuando comparas las nuevas herramientas que están entrando al mercado.
  • IT Associate
    1B-10B USD
    Construction
    Review Source

    Extensive Customization Offers Flexibility But Risks Workflow Misalignment And Clutter

    4.0
    Aug 18, 2025
    I feel like the guilt for the missing star falls firmly on us. We used it extensively, for both the wiki functionality and the ticketing system. The platform itself ran well and was easy to configure and use. Our main struggle was with the ticketing side. We tried to bend it into a workflow that it wasn't really designed for, and it led to a less-than-ideal experience. The tool was great though. It proved reliable and versatile, even if we didn't always use it the way it was intended.
...
Showing Result 1-5 of 7744

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