Review Summary
See a synthesized overview of the key takeaways from verified reviews of Jira.
Overview
Product Information on Jira
Updated 13th October 2025
What is Jira?
Jira Pricing
Overall experience with Jira
Director Of Project Controls And Finance
50M - 250M USD, IT ServicesFAVORABLE
“Mastering resource allocation, budgets and project success with Jira”
Jira software remains one of the most powerful project management platforms i have used. As a team that relies heavily on Jira for both resource allocation abd project management, it has become our central hub for planning, tracking and delivering work. It gives us complete visibility into the status of each project, making it easy to monitor progress through boards, lists, timelines and calendar views depending on the audience or reporting needs. What i appreciate most is how Jira helps us allocate resources kore effectively across multiple initiatives. We can clearly see teams capacity, identify bottlenecks before they impact delivery. This visibility has helped us keep our projects on schedule, manage budgets more efficiently and maximize the value delivered from our projects. By providing a single window for project and resource information, Jira has improved planning, accountability and ontime delivery across all our projects.
Group Product Manager
<50M USD, BankingCRITICAL
“High Level Customization Noted But Issues With Task Status Changes Occur Frequently”
As a task tracker it's okay if the project team is actively improving the tool. As a dashboard on sprint productivity - not very transparent, since it misses a lot of cross team communication and agreements. adhocs are hard to track
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Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Marketing Work Management Platforms
About Company
Company Description
Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of all sizes worldwide rely on Atlassian to help their teams work better together and deliver quality results on time
Company Details
Company type
Public
Year Founded
2002
Head office location
Sydney, Australia
Number of employees
10001+
Website
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Peer Discussions
What Your Peers Are Saying About Jira
IT Manager
Is anyone using a central AI to report on project status in realtime highlighting dependencies and bottlenecks. Or are you just connecting project management systems (MS Project, Jira, Primavera) to dashboards with Power BI or Tableau?CIO
See Full DiscussionLeading indicators are super useful because they give you a heads-up about potential problems instead of just telling you what’s already gone wrong. We are using an AI powered tool ( can't be named here, I guess) that gets you insights that help you notice issues before they escalate.
Plus, it really encourages everyone to be transparent about project status so the whole team knows what’s going on from the get-go. This openness motivates everyone to take responsibility and helps build strong teams that tackle problems early on and stay focused on their goals together.
Traditional reporting often comes too late to make necessary changes. By being proactive and embracing transparency with some AI support, teams can adapt and improve on their own. The key is to catch issues early and empower teams to make adjustments as needed.
AI plays a role in all team decisions, like a performance coach, and also helps out at the management level. It identifies risks and suggests improvements for senior executives.
I hope that helps? 🙂
VP of IT
Has anyone looked at both Atlassian Jira Service Management and Salesforce for building workflow type of business capabilities with integrations to back-end systems? What criteria did you use to evaluate both platforms for your business needs?CIO
See Full DiscussionUser requirements, technical debt, business/environment needs, application improvements that helps the process, depemds on the situation.
Jira Reviews and Ratings
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- Director Of Project Controls And Finance50M-1B USDIT ServicesReview Source
Mastering resource allocation, budgets and project success with Jira
Jira software remains one of the most powerful project management platforms i have used. As a team that relies heavily on Jira for both resource allocation abd project management, it has become our central hub for planning, tracking and delivering work. It gives us complete visibility into the status of each project, making it easy to monitor progress through boards, lists, timelines and calendar views depending on the audience or reporting needs. What i appreciate most is how Jira helps us allocate resources kore effectively across multiple initiatives. We can clearly see teams capacity, identify bottlenecks before they impact delivery. This visibility has helped us keep our projects on schedule, manage budgets more efficiently and maximize the value delivered from our projects. By providing a single window for project and resource information, Jira has improved planning, accountability and ontime delivery across all our projects. - PROJECT MANAGER50M-1B USDConsumer GoodsReview Source
Highly flexible enterprise agile planning platform that scales effectively with strong governance and disciplived execution
Jira has proven to be a strong entreprise agile planning platform when used beyond team-level execution and combined with disciplined governance practices. In our context, Jira supports program-level planning, dependency management, cross-team coordination, and leadership visibility across large transformation initiatives. While not all entreprise planning capabilities are native out of the box, the platform is highly extensible and adaptable, making it effective when paired with clear processed and supporting tools. - Sdet10B+ USDBankingReview Source
Strong Collaboration and Traceability in JIRA Offset by Maintenance and Usability Concerns
Overall, our experience with JIRA has been positive , particularly in environments that require structured tracking of work items , defects and project progress across multiple teams. It provides a flexible platform that supports Agile, Scrum and hybrid delivery models , making it adaptable to different team workflows. From a development and QA perspective , JIRA helps improve visibility into requirements, defects ad testing progress. However , its effectiveness depends heavily on how well workflows , fields and governance are designed. Without clear standards, configurations can become complex over time. When managed properly , it serves as a strong central system for collaboration and tracking. - Project Manager1B-10B USDSoftwareReview Source
Strong Reporting And Collaboration In JIRA Despite Occasional Performance Limitations
I am a program manager specialist in my organization. I use JIRA for my day to day work. I found the tool to be very robust in terms of issue tracking , cross functional collaboration and PMO governance. Whether it is for viewing the status of all teams via structures, or taking out report of how much efforts, AI savings being done by team, this tool is simply the best. You can query in simple language and that can be converted to JQL query easily. no need for any technical expertise - Operations Manager<50M USDSoftwareReview Source
Shared Workspace And Improved Accountability With Jira Amid Workflow Configuration Issues
My overall experience with Jira has been very positive. I work in an aerospace scale up, where engineering, operations, finance and quality teams need to work closely together. Jira helps us create a shared space where everyone can see tasks and priorities, and their progress. Before structuring our workflows with Jira, collaborations with teams were not always aligned. Information was spread across emails and meetings, and it was not always clear who was responsible for what. With Jira, we improved transparency, ownership and coordination across all the departments. It became easier to manage dependencies and avoid misunderstandings.
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