Overview
Product Information on Jira
What is Jira?
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Overall experience with Jira
“Highly flexible enterprise agile planning platform that scales effectively with strong governance and disciplived execution”
“Jira Integration with Atlassian products first-class, external integrations less so”
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Company Description
Atlassian's mission is to unleash the potential of every team. We make agile & DevOps, IT service management and work management software to help teams organize, discuss, and complete shared work. Over 300,000 companies of all sizes worldwide rely on Atlassian to help their teams work better together and deliver quality results on time
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Performance of Jira Across Market Features
Jira Likes & Dislikes
1) Scale agile planning beyond individual teams Jira enabled planning across epics, initiatives, and multiple teams, allowing leadership to understand progress, dependencies, and risks at the program and portfolio levels. 2) Strong visibility and transparency The platform provides a shared system of record for work, enabling consistent reporting, status tracking, and governance across IT, business, and external partners. 3) Flexible planning model adaptable to entre^rise realities Jira supports hybrid approaches (Agile, Scrum, Kanban, and waterfall-like milestones), which is critical for large entreprise programs where not all work fits a pure agile model 4) Ecosystem and extensibility Capabilities can be extended through Advanced Roadmap, plugins, automation, and integrations with Confluence, reporting tools, and financial trsacking solutions
Integrating with Bitbucket, Confluence and other first-party Atlassian products works really well.
I appreciate how Jira supports our complex manufacturing operations through powerful agile planning and tracking capabilities. The combination of powerful scrum and kanban boards makes it easy for me and my team to visualize workflows, manage backlogs, run sprints and track tasks, enabling everyone to stay aligned with project goals. Jira's comprehensive reporting and real time insights help us monitor project progress, spot inefficiencies early and make data driven decisions to keep production on schedule. Its collaboration tools enable all our department, from production to sales to stay connected and informed at all times. I especially love the customizable dashboards, which give us clear overview of production line performance and help us quickly identify and resolve bottlenecks.
1) Entreprise planning capabilities are not fully native out of the box Advanced portfolio planning, capacity forecasting, and cross-program dependency management often require add-ons (e.g. Advanced roadmap, Tempo) or custom configurations 2) Reporting and executive visibility require extra effort Leadership-level reporting is powerful but not turnkey. Consistent portfolio reporting usually depends on plugins, custom dashboards, or external BI tools 3) Governance relies heavily on discipline, not enforcement Jira's flexibility is a strength, but without strong governance (naming conventions, issue hierarchy, workflows, enterprise usage can quickly become inconsistent 4) Learning curve when scaling beyond team usage Jira is easy to adopt at team level, but scaling it to enterprise agile planning requires experienced configuration and process ownership
The UI changes recently have been kind of weird for our use case, the new description editor works pretty well, but it's still annoying to find and link other tickets. Perhaps this is because of the way we are using/abusing the system though. And sometimes it does not pull in MR details from our Gitlab repositories.
Despite its powerful project tracking features, Jira lacks built-in portfolio management tools, making it harder to manage multiple projects across different production lines. Additionally it doesn't offer a robust budget tracking features to monitor project costs and hours worked, which limit our ability to keep expenses under control. Lastly, jira's wide range of features makes deployment complex and causes a steep learning curve that slows down its adoption and makes it hard to fully utilize its capabilities in our manufacturing operations
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Jira Reviews and Ratings
- PROJECT MANAGER50M-1B USDConsumer GoodsReview Source
Highly flexible enterprise agile planning platform that scales effectively with strong governance and disciplived execution
Jira has proven to be a strong entreprise agile planning platform when used beyond team-level execution and combined with disciplined governance practices. In our context, Jira supports program-level planning, dependency management, cross-team coordination, and leadership visibility across large transformation initiatives. While not all entreprise planning capabilities are native out of the box, the platform is highly extensible and adaptable, making it effective when paired with clear processed and supporting tools. - MANUFACTURING OPERATIONS MANAGER50M-1B USDManufacturingReview Source
An indispensable tool for managing our production projects and manufacturing processes
I have found Jira to be an invaluable tool that has greatly enhanced how we manage our manufacturing operations. It brings structure, visibility and efficiency to our operations, which enables us to plan, track and execute complex production workflows with precision. It has also strengthened collaboration between our production teams, quality assurance units and supply chain partners, keeping everyone aligned on tasks, priorities and timelines. With Jira we are able to effortlessly break down large manufacturing projects into manageable sprints, monitor progress in realtime and quickly adapt to changes in our manufacturing processes without losing momentum. Overall, Jira has become essential in driving efficiency, improving accountability and ensuring we meet our production goals and deliver high - quality personal care products to the market on time . - IT Associate1B-10B USDConstructionReview Source
Extensive Customization Offers Flexibility But Risks Workflow Misalignment And Clutter
I feel like the guilt for the missing star falls firmly on us. We used it extensively, for both the wiki functionality and the ticketing system. The platform itself ran well and was easy to configure and use. Our main struggle was with the ticketing side. We tried to bend it into a workflow that it wasn't really designed for, and it led to a less-than-ideal experience. The tool was great though. It proved reliable and versatile, even if we didn't always use it the way it was intended. - SOC Manager1B-10B USDReal EstateReview Source
Key Jira Features Support Project Planning Despite Rigidity in Custom Status Setup
As a project management tool, Jira has proven to be an invaluable asset to our team. We primarily use it to track our projects and timelines. Features including Plans, and the Kanban board provides a clear overview of project deliverables. This is important for us since we have simultaneous projects on going and resource allocation is something that Jira helps us with. Overall, although Jira has a learning curve, the benefits that it provides are well worth the effort. - Manager, Managed Services and ITSM Pract<50M USDSoftwareReview Source
Great product overall, and easy to set up and use
Great product, easy to set up and get going. great flexibility with automation and work flows


