Overview
Product Information on Slack
What is Slack?
Slack Pricing
Overall experience with Slack
“Slack Enhances Internal Communication But Raises Employee Privacy Concerns”
“Collaboration Platform Simplifies Use but Struggles With Message Organization and Noise”
About Company
Company Details
Do You Manage Peer Insights at Salesforce (Slack)?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Slack
Reviewer Insights for: Slack
Deciding Factors: Slack Vs. Market Average
Performance of Slack Across Market Features
Slack Likes & Dislikes
Sharing knowledge and history research that allows to retrieve old conversations to find out past product's road map or product status. it also allows to include external business partner which enhances our business operations.
The ease of use, anybody can pickup and use. It can also be customised easily so I can manage notifications and organise channels as I wish. The fact that the platform has a search function is also extremely useful as without it items would be lost completely.
API Integration & custom bot, these are the 2 powerful tools which we as a business have leveraged by building our own custom bots which do many of the manual jobs such as collecting employee satisfaction survey, helping our employees to stay updated with the relevant information by taking from web & summarizing.
disappointed to know that admin can find ways to access internal communications or archived communications between employees, a certain level of privacy should be respected. I also think you should get inspired by sharepoint where you should improve your storage info (or better integrate with other tools like Notion, or navigating through a catalogue of product information)
Keeping track of all messages and the flow of said messages means important updates can be missed. I feel that sometimes information can get lost in all the different channels and even with the search function things are hard to find. Notifications can also become a distraction and you're constantly filtering where they came from was it work related or a social conversation etc
The option I dislike the most is not having the option to have a self chat which would become handy if I wanted to text myself and keep a few things handy with me.
Top Slack Alternatives
Peer Discussions
What Your Peers Are Saying About Slack
Slack Reviews and Ratings
- SALES MANAGER<50M USDIT ServicesReview Source
Slack Enhances Internal Communication But Raises Employee Privacy Concerns
I have been using slack for about 5 years across my current company and the previous one. overall, my experience has been very positive, as slack is excellent to preserve internal communication, collaborate with colleagues and stay alligned as a team. that said, I am disappointed by the fact that admins have ways to access internal communication between employees. while I understand this may be necessary in certain contexts, it does affect the feeling of privacy and openness that slack is otherwise so effective - Product Manager50M-1B USDTravel and HospitalityReview Source
API Tools and Support Team Enhance Business Workflow Automation and Communication
Had a very good experience & enjoy using slack because of the kind of customization which it provides and the support team where i stuck in implementing any bot, they became really really helpful. - Data Analyst1B-10B USDSoftwareReview Source
Intuitive Features Like Huddles Stand Out Despite Slack’s Premium Pricing Concerns
SLACK remains the gold standard for team culture and rapid-fire communications. My overall experience is that it is the most "human-centric" tool in the enterprise space. - CUSTOMER SUCCESS1B-10B USDSoftwareReview Source
Slack Enables Quick Communication
Slack is an incredible communication and collaboration platform. I couldn't imagine doing my job without Slack. It's a great informal way to get in touch with other teams and people without sending an email. - Fleet Supervisor<50M USDTransportationReview Source
Slack Enables Consistent Communication Across Devices With Seamless Operation Experience
Slack is an amazing way to communicate with fellow employees that allows you to keep track of conversations whether it be one on one or in groups.