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Social Software in the Workplace

Social Software in the Workplace Reviews and Ratings

What is social software in the workplace?

The market for social software in the workplace includes software products that support people working together in teams, communities or networks. These products can be tailored to support a variety of collaborative activities. Buyers are looking for virtual environments that can engage participants to create, organize and share information, and encourage them to find, connect and interact with each other. Business use of these products ranges from project coordination within small teams or homogeneous groups, to information exchange between employees across an entire organization.

How Categories and Markets Are Defined
Highest Rated By Your Peers
For Willingness to Recommend
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G Suite for Education
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Slack
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Google Workspace
For 50M-1B USD Companies
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Chatter
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Productivity Software
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HCL Connections
For North America
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G Suite for Education
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Slack
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Chatter
Integration & Deployment
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Slack
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Google Workspace
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G Suite for Education

Product Listings

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Logo of Microsoft 365

Microsoft 365

By Microsoft

4.4
(8614 Ratings)

Microsoft 365 is a software suite that provides a range of productivity and collaboration tools, including word processing, spreadsheets, presentations, email, calendaring, and cloud storage. The software integrates applications such as Word, Excel, PowerPoint, Outlook, and OneDrive, enabling users to create, edit, and share documents across devices. It supports real-time collaboration, communication, and file management for individuals and teams. Microsoft 365 offers security features, device management capabilities, and compliance tools to address business requirements and protect organizational data. The software is designed to facilitate workplace efficiency and streamline workflows by centralizing essential business applications.

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Logo of Slack

Slack

By Salesforce (Slack)

4.6
(6893 Ratings)

Slack is a software designed for team communication and collaboration, enabling users to organize conversations into channels based on projects, topics, or departments. The software provides tools for messaging, file sharing, and integrating various external apps, assisting in streamlining workflows and centralizing information. Slack offers search functionalities for messages and files, and supports notifications to keep users updated on relevant activities. Its features are intended to address business challenges related to fragmented communication, improving coordination and project management in organizations by consolidating communication within a secure, accessible platform.

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Logo of Skype for Business

Skype for Business

By Microsoft

4.3
(4604 Ratings)

Skype for Business is a communication software that integrates instant messaging, voice calls, video conferencing, and online meetings for organizations. The software offers tools for scheduling and conducting virtual meetings, sharing presentations, and collaborating in real time through a unified interface. It supports integration with other productivity software, enabling users to connect from various devices and locations. Skype for Business is designed to facilitate internal and external business communication, streamline meeting management, and improve team collaboration while supporting security and compliance requirements in enterprise environments.

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Logo of Adobe Acrobat

Adobe Acrobat

By Adobe

4.5
(2504 Ratings)

Adobe Acrobat is a software designed for creating, editing, managing, and sharing PDF documents. It offers features for converting files from various formats to PDF, as well as tools for editing text and images within PDF files. The software includes options for organizing and combining multiple documents, securing files through password protection and permissions, and enabling electronic signatures for document workflows. Adobe Acrobat provides functions for reviewing and commenting, facilitating collaboration among multiple users. The software addresses business needs related to digital document management, ensuring efficient handling, distribution, and archiving of files in an electronic format.

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Logo of Google Workspace

Google Workspace

By Google

4.6
(1576 Ratings)

Google Workspace is a software suite that provides cloud-based productivity and collaboration tools for businesses and organizations. It includes applications such as email, calendar, document editing, spreadsheets, presentations, video conferencing, and file storage. The software enables real-time collaboration and communication among users and offers administrative features for security, access control, and user management. Google Workspace integrates with various third-party applications and provides tools for task organization, scheduling, and workflow automation. The software is designed to help teams manage projects, share information, and streamline daily business operations through a unified interface accessible across devices.

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Logo of Office 2013 Pro Plus

Office 2013 Pro Plus

By Microsoft

4.4
(1170 Ratings)

Office 2013 Pro Plus is a software suite designed to support productivity and collaboration in business environments. The software includes applications such as Word, Excel, PowerPoint, Outlook, OneNote, Access, Publisher, and Lync, enabling document creation, data analysis, presentations, email management, note-taking, database management, desktop publishing, and communication. Office 2013 Pro Plus introduces enhanced integration with cloud storage, improved user interface, and features for real-time collaboration and document sharing. The software is used to streamline workflows, organize information, and facilitate team communication, addressing business needs in document management, data processing, and efficient information exchange.

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Logo of Atlassian Confluence

Atlassian Confluence

By Atlassian

4.5
(1109 Ratings)

Confluence is a software developed by Atlassian designed to facilitate collaboration and knowledge management within organizations. The software enables users to create, organize, and share content such as documents, project plans, and meeting notes within a centralized workspace. Confluence provides features for real-time editing, access control, version tracking, and integration with other tools to streamline communication and documentation processes. The software addresses the business need for efficient information sharing and project coordination by allowing teams to manage resources, maintain transparency in workflows, and preserve institutional knowledge in a searchable repository.

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Logo of Exchange

Exchange

By Microsoft

4.4
(1104 Ratings)

Exchange is a software developed by Microsoft that provides email, calendar, contacts, and task management solutions for businesses and organizations. The software enables users to access and manage their email and scheduling information across multiple devices. Exchange includes features such as secure email communication, shared calendars, mobile device access, and tools for compliance and information protection. It facilitates collaboration through shared folders and resource scheduling, addressing business needs for efficient communication, streamlined scheduling, and organized information management. The software integrates with other Microsoft productivity tools to support organizational workflow and data exchange requirements.

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Logo of Jira

Jira

By Atlassian

4.4
(860 Ratings)

Jira is a software designed for project management and issue tracking, developed by Atlassian. The software enables teams to plan, track, and manage software development and other project tasks through customizable workflows, boards, and dashboards. Users can create, assign, and prioritize tasks, monitor progress, and collaborate across teams. Jira supports integration with various development and communication tools, enhancing visibility and coordination for agile and traditional methodologies. The software addresses business challenges related to task organization, progress tracking, and team collaboration, assisting organizations in managing projects efficiently and maintaining traceability throughout the project lifecycle.

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Logo of Yammer

Yammer

By Microsoft

4.2
(707 Ratings)

Yammer is an enterprise social networking software developed by Microsoft that facilitates communication and collaboration within organizations. The software enables users to create groups, share updates, files, and feedback, and participate in discussions relevant to their teams and projects. It integrates with other Microsoft products, allowing for streamlined workflows and document management. Yammer aims to support information sharing, organizational transparency, and employee engagement by providing a centralized platform for conversations and knowledge exchange, helping businesses address challenges around internal communication and collaboration across departments and locations.

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Logo of Lync

Lync

By Microsoft

4.2
(637 Ratings)

Lync is a communication software developed by Microsoft that facilitates real-time collaboration and connectivity for businesses. The software integrates instant messaging, video conferencing, and voice calls, enabling users to connect through multiple devices. Lync offers features such as presence information, meeting scheduling, and file sharing designed to streamline communication within organizations. The software supports integration with other Microsoft productivity tools, allowing for enhanced workflow and document collaboration. Lync addresses the need for unified communications in professional environments, aiming to improve teamwork efficiency and reduce reliance on multiple separate communication platforms.

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Logo of Yammer Social Software

Yammer Social Software

By Yammer

4.3
(413 Ratings)

Yammer is a social software that facilitates internal communication and collaboration within organizations. It provides features such as secure messaging, group discussions, file sharing, and integration with other productivity tools. The software supports the creation of communities and workgroups, enabling employees to connect, share updates, and find information relevant to their work. Yammer aims to address business challenges related to knowledge sharing, employee engagement, and cross-departmental collaboration by offering a centralized platform for conversations and digital workplace interactions.

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Logo of Chatter

Chatter

By Salesforce

4.5
(396 Ratings)

Chatter is a software developed by Salesforce that enables enterprises to facilitate collaboration and communication among employees. The software provides features such as real-time activity feeds, file sharing, group creation, and integration with business processes to support project management and information exchange. It allows users to post updates, comments, and documents within secured groups or organization-wide feeds, streamlining workflows and enhancing transparency. Chatter addresses business challenges related to dispersed teams and information silos by centralizing conversations and document sharing, promoting efficient knowledge management within the organization.

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Logo of Zimbra

Zimbra

By Zimbra

4.2
(244 Ratings)

Zimbra is a software designed for email and collaboration, offering features such as email, calendar, contacts, tasks, and file sharing within a unified web-based interface. The software supports both on-premises and cloud deployments, providing organizations with tools to manage communications, scheduling, and document management. Zimbra software includes functionality for message filtering, archiving, and access control, as well as integration with desktop email clients and mobile devices. It addresses business needs for secure communication, collaboration, and data management, supporting integration with directory services and providing administration capabilities for system management and user provisioning. The software also offers extensibility through APIs and third-party add-ons, helping organizations streamline internal and external communications.

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Logo of G Suite for Education

G Suite for Education

By Google

4.7
(231 Ratings)

G Suite for Education is a software suite designed to support teaching and learning in educational institutions by providing access to applications such as Gmail, Drive, Docs, Sheets, Slides, Calendar, and Google Classroom. The software enables collaboration between students and educators through real-time document editing, communication tools, and cloud storage. G Suite for Education allows for secure sharing and organization of educational resources, helping institutions manage coursework, assignments, and schedules efficiently. The software addresses challenges related to remote learning, resource coordination, and digital classroom management by offering centralized tools for instructional delivery and academic collaboration.

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Logo of HipChat Server (Legacy)

HipChat Server (Legacy)

By Atlassian

4.3
(219 Ratings)

HipChat Server (Legacy) is a team communication software developed by Atlassian to facilitate group chat, file sharing, and collaboration within organizations. The software provides features such as persistent chat rooms, private messaging, file and link sharing, and searchable message history. It supports integrations with various development and productivity tools to streamline workflows and enhance project coordination. HipChat Server allows organizations to host the platform on-premises, offering control over data management and compliance with internal IT policies. The software aims to solve business problems related to real-time communication, information silos, and collaboration efficiency among distributed or co-located teams.

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Logo of HCL Connections

HCL Connections

By HCLTech (HCLSoftware)

4.3
(186 Ratings)

HCL Connections is a software designed to facilitate enterprise collaboration and communication through a suite of integrated tools. The software provides features such as activity streams, blogs, wikis, file sharing, communities, and forums to help users connect and share information within organizations. It enables document management, real-time updates, project coordination, and knowledge sharing, assisting businesses in improving team productivity and managing internal communications. HCL Connections addresses challenges related to information silos and dispersed workforces by offering a centralized platform that supports both on-premises and cloud deployments, ensuring data accessibility and improved workflow efficiency across various business units.

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Logo of Productivity Software

Productivity Software

By Microsoft

4.5
(168 Ratings)

Productivity Software by Microsoft is a suite of applications designed to support tasks such as document creation, spreadsheet analysis, presentation development, email management, and collaboration. This software enables users to create, edit, and share documents across various formats, facilitates data organization and calculation, and supports project collaboration through shared workspaces and communication tools. Productivity Software addresses business needs by streamlining workflows, enabling collaboration among teams regardless of location, and providing tools for data management and communication. It integrates with cloud services to offer file storage and real-time editing capabilities, helping organizations manage information efficiently and enhance operational efficiency.

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Logo of Salesforce Experience Cloud

Salesforce Experience Cloud

By Salesforce

4.3
(157 Ratings)

Salesforce Experience Cloud is a software designed to facilitate the creation and management of digital experiences for various audiences, including customers, partners, and employees. The software enables organizations to build branded portals, forums, and websites that integrate with core business data and processes. Experience Cloud provides tools for content management, collaboration, and personalization, aiming to streamline communication and engagement across different groups. The software offers features such as community management, access control, analytics, and integration with Salesforce’s suite of customer relationship management solutions. By leveraging these capabilities, organizations can address business needs related to customer support, partner enablement, and self-service, while maintaining secure access to relevant information and resources.

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Logo of Zoho Connect

Zoho Connect

By Zoho

4.5
(129 Ratings)

Zoho Connect is a collaboration software that enables teams to communicate, share files, and manage tasks within a unified platform. The software provides features such as group discussions, forums, document management, event scheduling, and integration with other productivity tools. It allows users to create custom internal networks, automate workflows, and organize projects. Zoho Connect addresses the need for efficient team collaboration and information sharing, streamlining processes and facilitating coordinated work across departments and remote teams.

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Gartner Research

Magic Quadrant for Social Software in the Workplace
Critical Capabilities for Social Software in the Workplace

Top Trending Products

SlackChatterZimbraFoxit PDF Editor

Popular Product Comparisons

Google Workspace vs Microsoft 365Yammer vs ZimbraGoogle Workspace vs SlackAdobe Acrobat vs Foxit PDF EditorSkype for Business vs SlackMicrosoft 365 vs Zoho WorkplaceExchange vs Zimbra

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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