Microsoft 365

I think the best thing is just how everything kinda fits together. Like, I don't need a bunch of logins for different tools or waste time moving stuff back and forth, it's all right there. If I need to grab some numbers from excel and throw them into a PPT for a meeting, that's done in a few clicks, nothing complicated. Same goes for jotting down notes in OneNote and having them handy whenever I need them. I really appreciate how easy it is to organize my emails in Outlook, especially when there's a ton of updates flying in from different teams. It keeps things tidy and I can always find what I need. All those features save a lot of time, sometimes I barely notice how much work gets done because all the little tasks just flow better. It just makes my day feel less hectic, honestly.

Easily accessible from any device so long as you remember your credentials and they remain valid. Fairly simply connection to a wide variety of other services that doesn't require you to be operating within a Microsoft Application.

MS Teams is a great tool to have message chats, video or audio talk, screen sharing. We even have the phone integrated with MS Teams and it works well. We use it every day and it has become one of the most important tools in our user community, especially when many users are working remotely.

To be honest, there's nothing major that bugs me. But if I had to pick: Sometimes, the sync between OneNote from desktop to mobile is a bit slow, so I end up refreshing a bunch till it finally synced. Secondly, Excel crashes once in a while when I'm working with bigger files, especially during heavy reporting weeks. It's not frequent, but when it happens, I lose a couple of minutes reopening everything again. Lastly, Outlook's search is kind of a hit or miss for me. Sometimes it just doesn't pull up the right emails, even if I know for sure the name or keyword's there. I end up scrolling through the folders manually more often than I'd like.

Microsoft 365 lacks an intuitive design on the functionality/UX side, and easy access to features common to many other document management solutions (even those also offered by the same company). It really makes you wonder why you would be using 365 when there are other options from Microsoft better suited to document management tasks.

MS Teams works great and integrates with our phone system once it is set up. I can receive calls on my computer or my smart phone. I can answer a call on either device. Voice mail also works very well on computers and mobile devices. Please note that the initial set up will take some time and a new implementation of Teams/Phone integration needs to be planned and coordinated to have a smooth transition. You need to have good network connections of course. Please note that an old computer with not enough CPU or memory might have slow performance on MS Teams.