Name: Skype for Business
Rating: 4.2 (7383 reviews)

Overview

Product Information on Skype for Business

Updated 13th October 2025

What is Skype for Business?

Skype for Business is a communication software that integrates instant messaging, voice calls, video conferencing, and online meetings for organizations. The software offers tools for scheduling and conducting virtual meetings, sharing presentations, and collaborating in real time through a unified interface. It supports integration with other productivity software, enabling users to connect from various devices and locations. Skype for Business is designed to facilitate internal and external business communication, streamline meeting management, and improve team collaboration while supporting security and compliance requirements in enterprise environments.

Overall experience with Skype for Business

AUTOMATION ENGINEER

3B - 10B USD, Manufacturing

FAVORABLE

“Reliable Communication but Outdated Interface and Connectivity Issues”

4.0

Jun 3, 2025

It offers reliable communication and collaboration features, its user interface can feel outdated and occasionally less intuitive compared to newer platforms. I was a user of both the private and the business version before it was phased out.

BUSINESS DEVELOPMENT

3B - 10B USD, Manufacturing

CRITICAL

“The Blend of Voice and Video Calls in Unified Communication Tools”

3.0

Feb 27, 2025

Robust unified communication platform that integrates various communication tools into single interface

About Company

Company Description

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Company type

Public

Year Founded

1975

Head office location

Redmond, Washington, United States

Number of employees

10000+

Annual Revenue

30B+ USD

Website

https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Skype for Business

Deciding Factors: Skype for Business Vs. Market Average

Performance of Skype for Business Across Market Features

Skype for Business Likes & Dislikes

it integrates seamlessly with Microsoft Office applications, making it easy to schedule and join meetings directly from outlook.

support both voice and video calls including VoIP (voice over IP) capabilities.

A reliable platform for seamless communication. Easy integration. Simple and clean UI. Features such as call recordings are great. The ability to make normal phone calls is another great feature.

its prone to connectivity issues and sometimes lags during calls which disrupts smooth communication.

Complexity: I find the interface and features complex, requiring a learning curve to use effectively.

There is nothing much to complain about. It serves its purpose well.

Top Skype for Business Alternatives

Peer Discussions

Skype for Business Reviews and Ratings

Recommended Gartner Insights

1B-10B USD

Manufacturing

Review Source

Reliable Communication but Outdated Interface and Connectivity Issues

The Blend of Voice and Video Calls in Unified Communication Tools

PROJECT MANAGER/TECHNICAL SUPPORT MANAGE

50M-1B USD

Software

Seamless Communication through Skype: A User's Perspective

5.0

Feb 13, 2025

I used Skype for about 3 years and it is a useful business communication platform. It serves its purpose well with features such as messaging, voice calls and file sharing which I felt as extremely useful for communication and team collaboration.

Finance Associate

Consumer Goods

Easy UI that allows easy and clear communication

Feb 17, 2025

Easy UI that allows simple and effective communication across the business and also externally

IT SECURITY & RISK MANAGEMENT ASSOCIATE

10B+ USD

Telecommunication

Skype for Business: Addressing the Challenge of Virtual Collaboration

Jan 24, 2025

Skype for Business has been a very reliable tool for my day-to-day communication needs with my team members/customers. Its seamless integration with Microsoft Office tools makes scheduling meetings or sharing important files with colleagues very easy. It is a very useful resource for handling larger groups.