Skype for Business

byMicrosoft
in
4.2
Market Presence: Social Software in the WorkplaceUnified Communications (Transitioning to Unified Communications as a Service)

Overview

Product Information on Skype for Business

Updated 13th October 2025

What is Skype for Business?

Skype for Business is a communication software that integrates instant messaging, voice calls, video conferencing, and online meetings for organizations. The software offers tools for scheduling and conducting virtual meetings, sharing presentations, and collaborating in real time through a unified interface. It supports integration with other productivity software, enabling users to connect from various devices and locations. Skype for Business is designed to facilitate internal and external business communication, streamline meeting management, and improve team collaboration while supporting security and compliance requirements in enterprise environments.

Overall experience with Skype for Business

AUTOMATION ENGINEER
3B - 10B USD, Manufacturing
FAVORABLE

Reliable Communication but Outdated Interface and Connectivity Issues

4.0
Jun 3, 2025
It offers reliable communication and collaboration features, its user interface can feel outdated and occasionally less intuitive compared to newer platforms. I was a user of both the private and the business version before it was phased out.
BUSINESS DEVELOPMENT
3B - 10B USD, Manufacturing
CRITICAL

The Blend of Voice and Video Calls in Unified Communication Tools

3.0
Feb 27, 2025
Robust unified communication platform that integrates various communication tools into single interface

About Company

Company Description

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Skype for Business
Reviewer Insights for: Skype for Business
Deciding Factors: Skype for Business Vs. Market Average
Performance of Skype for Business Across Market Features

Skype for Business Likes & Dislikes

Top Skype for Business Alternatives

4.5
(8613 Ratings)
4.6
(6881 Ratings)
4.4
(2504 Ratings)

Peer Discussions

Skype for Business Reviews and Ratings

4.2

(7384 Ratings)

Rating Distribution

5 Star
41%
4 Star
47%
3 Star
10%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.4

Last 12 Months
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  • AUTOMATION ENGINEER
    1B-10B USD
    Manufacturing
    Review Source

    Reliable Communication but Outdated Interface and Connectivity Issues

    4.0
    Jun 3, 2025
    It offers reliable communication and collaboration features, its user interface can feel outdated and occasionally less intuitive compared to newer platforms. I was a user of both the private and the business version before it was phased out.
  • BUSINESS DEVELOPMENT
    1B-10B USD
    Manufacturing
    Review Source

    The Blend of Voice and Video Calls in Unified Communication Tools

    3.0
    Feb 27, 2025
    Robust unified communication platform that integrates various communication tools into single interface
  • PROJECT MANAGER/TECHNICAL SUPPORT MANAGE
    50M-1B USD
    Software
    Review Source

    Seamless Communication through Skype: A User's Perspective

    5.0
    Feb 13, 2025
    I used Skype for about 3 years and it is a useful business communication platform. It serves its purpose well with features such as messaging, voice calls and file sharing which I felt as extremely useful for communication and team collaboration.
  • Finance Associate
    1B-10B USD
    Consumer Goods
    Review Source

    Easy UI that allows easy and clear communication

    5.0
    Feb 17, 2025
    Easy UI that allows simple and effective communication across the business and also externally
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    10B+ USD
    Telecommunication
    Review Source

    Skype for Business: Addressing the Challenge of Virtual Collaboration

    5.0
    Jan 24, 2025
    Skype for Business has been a very reliable tool for my day-to-day communication needs with my team members/customers. Its seamless integration with Microsoft Office tools makes scheduling meetings or sharing important files with colleagues very easy. It is a very useful resource for handling larger groups.
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