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  3. GlobalProtect
Logo of GlobalProtect

GlobalProtect

byPalo Alto Networks
in
4.4
2025
Market Presence: Security Service Edge, Mobile Threat Defense

Overview

Product Information on GlobalProtect

Updated 13th October 2025

What is GlobalProtect?

GlobalProtect is a software that enables organizations to secure their network perimeter by extending protection to remote users, mobile devices, and branch locations. It integrates with existing firewall infrastructure to provide consistent security policies across on-premises and remote environments. The software features advanced capabilities such as threat prevention, secure access, and encrypted communications, supporting zero trust network access principles. GlobalProtect addresses business challenges related to maintaining secure connectivity for distributed workforces, managing device compliance, and ensuring visibility and control over network traffic regardless of the user’s location. It is designed to help organizations reduce the risk of unauthorized access and data breaches by enforcing security standards for all endpoints.

GlobalProtect Pricing

GlobalProtect is a software that uses a subscription-based pricing model, typically billed annually or monthly. The pricing structure is determined by factors such as the number of users, required security features, and selected deployment options. Advanced capabilities and additional protection features are offered in higher-tier plans, while basic remote access and security functions are available in standard packages.

Overall experience with GlobalProtect

DESIGNER
<50M USD, Construction
FAVORABLE

“Overall great tool, secure access, easy connection”

4.0
Jul 7, 2025
Overall good. Sometimes the connection is unstable which is a bit frustrating
IT Associate
1B - 3B USD, Consumer Goods
CRITICAL

“GlobalProtect VPN: Secure Enterprise Connections with Mac Device Instability Issues”

3.0
Jun 2, 2025
GlobalProtect is quite useful for connecting securely to our enterprise services that need to be gated behind a VPN. However, it often falls prey to intermittent slowness and instability on Mac devices.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Mobile Threat Defense
2025
For Market:
Security Service Edge

About Company

Company Description

Updated 7th December 2023

Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.

Company Details

Updated 1st July 2025
Company type
Public
Year Founded
2005
Head office location
SANTA CLARA, United States
Number of employees
10001+
Website
http://www.paloaltonetworks.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About GlobalProtect
Reviewer Insights for: GlobalProtect
Deciding Factors: GlobalProtect Vs. Market Average
Performance of GlobalProtect Across Market Features

GlobalProtect Likes & Dislikes

Like

Secure access, easy connection, good overall protection, works well no matter where you are.

Like

It's easy to connect, there's very little an end-user has to do, and it comes ready out of the box.

Like

With the company size of ours, GlobalProtect is a comprehensive VPN solution. It offers some of the best in-industry features that go beyond basic VPN functionality. - Always-on VPN: reduces security gaps by removing the manual overhead of connecting to the VPN client/server. Even after network interruptions, it stays online, which is crucial for maintaining continuous protection. - Split tunneling with dynamic rules: This helps in optimizing network traffic by sending only corporate data through the VPN while allowing other traffic to go directly to the internet. Application-based rules improve bandwidth efficiency and user experience. - Integrations with tools: GlobalProtect enables detailed monitoring of activity, connection status and threat detection by logging and integrating with SIEM tools via its various features. This really helps in compliance audits and threat detection by correlating VPN data with broader network events. - Supports multiple advanced authentication methods: Needless to say, but a product this capable obviously supports advanced auth methods like SAML, certificate-based authentication, MFA, etc.

Dislike

connection is sometimes not quite stable. Requires an extra step to connect. Sometimes, it runs into an error while connecting, the user has no clue why it's not connecting or why it just keeps loading.

Dislike

I dislike the slowness that comes with GlobalProtect, as well as the instability. Often, we'll find that the latency for connections through GlobalProtect is shoddy, and there are long standing bugs with using it with non-traditional WiFi networks (hotspots, etc.).

Dislike

If I have to point out, a few areas can be mentioned where the product could improve. - Complex initial setup and configuration: Can be time-consuming, especially for organizations new to network setups. Configuring certificate authorities and tuning split tunneling often requires multiple iterations and can be a pain point initially. - Certificate management complexity requires careful planning and ongoing maintenance. - Performance can degrade under heavy load or with large numbers of concurrent users. (A rare case but it happens sometimes.) - User interface for advanced policy management is not very intuitive. Admins have to rely on CLI for complex setups.

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Peer Discussions

GlobalProtect Reviews and Ratings

Showing data for 84 ratings and reviews for Mobile Threat Defense market. View all 240 ratings and reviews across markets for a complete picture.

4.4

(84 Ratings)

Rating Distribution

5 Star
45%
4 Star
49%
3 Star
5%
2 Star
0%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.5

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
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  • DESIGNER
    <50M USD
    Construction
    Review Source

    Overall great tool, secure access, easy connection

    4.0
    Jul 7, 2025
    Overall good. Sometimes the connection is unstable which is a bit frustrating
  • ASSOCIATE PRODUCT SECURITY ENGINEER - I
    1B-10B USD
    Software
    Review Source

    Reliable Remote Access Provided by GlobalProtect, Despite Complex Configuration

    5.0
    Jun 4, 2025
    The overall experience with GlobalProtect has been positive. It integrates well with our existing network setup and gives us solid, reliable remote access. It's not completely plug and play, but once configured properly, it does the job well. Support has also been helpful overall from the official team.
  • IT ASSOCIATE
    <50M USD
    IT Services
    Review Source

    Great tool for remote access

    5.0
    Jun 18, 2025
    Been using the product for many years and its a great reliable tool to use for the vpn.
  • IT Associate
    1B-10B USD
    Consumer Goods
    Review Source

    GlobalProtect VPN: Secure Enterprise Connections with Mac Device Instability Issues

    3.0
    Jun 2, 2025
    GlobalProtect is quite useful for connecting securely to our enterprise services that need to be gated behind a VPN. However, it often falls prey to intermittent slowness and instability on Mac devices.
  • Manager, IT Security and Risk Management
    50M-1B USD
    Banking
    Review Source

    Flexible Traffic Routing and Control for Global Office Connectivity

    5.0
    May 29, 2025
    The mobile threat solution is really nice to connect all the offices and users between all the world. It brings many possibilities to control the network traffic and implement many rules to stay in compliance with company values.
...
Showing Result 1-5 of 94

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