Name: GlobalProtect
Rating: 4.4 (251 reviews)

Overview

Product Information on GlobalProtect

Updated 13th October 2025

What is GlobalProtect?

GlobalProtect is a software that enables organizations to secure their network perimeter by extending protection to remote users, mobile devices, and branch locations. It integrates with existing firewall infrastructure to provide consistent security policies across on-premises and remote environments. The software features advanced capabilities such as threat prevention, secure access, and encrypted communications, supporting zero trust network access principles. GlobalProtect addresses business challenges related to maintaining secure connectivity for distributed workforces, managing device compliance, and ensuring visibility and control over network traffic regardless of the user’s location. It is designed to help organizations reduce the risk of unauthorized access and data breaches by enforcing security standards for all endpoints.

Overall experience with GlobalProtect

DESIGNER

<50M USD, Construction

FAVORABLE

“Overall great tool, secure access, easy connection”

4.0

Jul 7, 2025

Overall good. Sometimes the connection is unstable which is a bit frustrating

IT Associate

1B - 3B USD, Consumer Goods

CRITICAL

“GlobalProtect VPN: Secure Enterprise Connections with Mac Device Instability Issues”

3.0

Jun 2, 2025

GlobalProtect is quite useful for connecting securely to our enterprise services that need to be gated behind a VPN. However, it often falls prey to intermittent slowness and instability on Mac devices.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Mobile Threat Defense (Transitioning to Workspace Security Platforms)

For Market:
Security Service Edge

About Company

Company Description

Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.

Company Details

Company type

Public

Year Founded

2005

Head office location

SANTA CLARA, United States

Number of employees

10001+

Website

http://www.paloaltonetworks.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About GlobalProtect

Reviewer Insights for: GlobalProtect

Deciding Factors: GlobalProtect Vs. Market Average

Performance of GlobalProtect Across Market Features

GlobalProtect Likes & Dislikes

Secure access, easy connection, good overall protection, works well no matter where you are.

It's easy to connect, there's very little an end-user has to do, and it comes ready out of the box.

With the company size of ours, GlobalProtect is a comprehensive VPN solution. It offers some of the best in-industry features that go beyond basic VPN functionality. - Always-on VPN: reduces security gaps by removing the manual overhead of connecting to the VPN client/server. Even after network interruptions, it stays online, which is crucial for maintaining continuous protection. - Split tunneling with dynamic rules: This helps in optimizing network traffic by sending only corporate data through the VPN while allowing other traffic to go directly to the internet. Application-based rules improve bandwidth efficiency and user experience. - Integrations with tools: GlobalProtect enables detailed monitoring of activity, connection status and threat detection by logging and integrating with SIEM tools via its various features. This really helps in compliance audits and threat detection by correlating VPN data with broader network events. - Supports multiple advanced authentication methods: Needless to say, but a product this capable obviously supports advanced auth methods like SAML, certificate-based authentication, MFA, etc.

connection is sometimes not quite stable. Requires an extra step to connect. Sometimes, it runs into an error while connecting, the user has no clue why it's not connecting or why it just keeps loading.

I dislike the slowness that comes with GlobalProtect, as well as the instability. Often, we'll find that the latency for connections through GlobalProtect is shoddy, and there are long standing bugs with using it with non-traditional WiFi networks (hotspots, etc.).

If I have to point out, a few areas can be mentioned where the product could improve. - Complex initial setup and configuration: Can be time-consuming, especially for organizations new to network setups. Configuring certificate authorities and tuning split tunneling often requires multiple iterations and can be a pain point initially. - Certificate management complexity requires careful planning and ongoing maintenance. - Performance can degrade under heavy load or with large numbers of concurrent users. (A rare case but it happens sometimes.) - User interface for advanced policy management is not very intuitive. Admins have to rely on CLI for complex setups.

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Peer Discussions

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Recommended Gartner Insights

Market Guide for Mobile Threat Defense (Transitioning to Workspace Security Platforms)

<50M USD

Construction

Review Source

Overall great tool, secure access, easy connection

ASSOCIATE PRODUCT SECURITY ENGINEER - I

1B-10B USD

Software

Reliable Remote Access Provided by GlobalProtect, Despite Complex Configuration

5.0

Jun 4, 2025

The overall experience with GlobalProtect has been positive. It integrates well with our existing network setup and gives us solid, reliable remote access. It's not completely plug and play, but once configured properly, it does the job well. Support has also been helpful overall from the official team.

IT ASSOCIATE

IT Services

Great tool for remote access

Jun 18, 2025

Been using the product for many years and its a great reliable tool to use for the vpn.

Consumer Goods

GlobalProtect VPN: Secure Enterprise Connections with Mac Device Instability Issues

Manager, IT Security and Risk Management

50M-1B USD

Banking

Flexible Traffic Routing and Control for Global Office Connectivity

May 29, 2025

The mobile threat solution is really nice to connect all the offices and users between all the world. It brings many possibilities to control the network traffic and implement many rules to stay in compliance with company values.