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Logo of GlobalProtect

GlobalProtect

byPalo Alto Networks
in
4.4
2025
Market Presence: Security Service Edge, Mobile Threat Defense (Transitioning to Workspace Security Platforms)

Overview

Product Information on GlobalProtect

Updated 13th October 2025

What is GlobalProtect?

GlobalProtect is a software that enables organizations to secure their network perimeter by extending protection to remote users, mobile devices, and branch locations. It integrates with existing firewall infrastructure to provide consistent security policies across on-premises and remote environments. The software features advanced capabilities such as threat prevention, secure access, and encrypted communications, supporting zero trust network access principles. GlobalProtect addresses business challenges related to maintaining secure connectivity for distributed workforces, managing device compliance, and ensuring visibility and control over network traffic regardless of the user’s location. It is designed to help organizations reduce the risk of unauthorized access and data breaches by enforcing security standards for all endpoints.

GlobalProtect Pricing

GlobalProtect is a software that uses a subscription-based pricing model, typically billed annually or monthly. The pricing structure is determined by factors such as the number of users, required security features, and selected deployment options. Advanced capabilities and additional protection features are offered in higher-tier plans, while basic remote access and security functions are available in standard packages.

Overall experience with GlobalProtect

Assistant Client Manager
250M - 500M USD, Services (non-Government)
FAVORABLE

“Minor technical issues hinder productivity despite strong enterprise features”

4.0
Jun 8, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Forensic Analyst
<50M USD, IT Services
CRITICAL

“GlobalProtect VPN: A VPN That Suffers From Terrible Usage and Reliability Issues. ”

2.0
Mar 3, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Mobile Threat Defense (Transitioning to Workspace Security Platforms)
2025
For Market:
Security Service Edge

About Company

Company Description

Updated 7th December 2023

Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.

Company Details

Updated 1st July 2025
Company type
Public
Year Founded
2005
Head office location
SANTA CLARA, United States
Number of employees
10001+
Website
http://www.paloaltonetworks.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

GlobalProtect Reviews and Ratings

4.4

(258 Ratings)

Rating Distribution

5 Star
44%
4 Star
48%
3 Star
6%
2 Star
1%
1 Star
1%
Why ratings and reviews count differ?
  • Assistant Client Manager
    50M-1B USD
    Services (non-Government)
    Review Source

    Minor technical issues hinder productivity despite strong enterprise features

    4.0
    Jun 8, 2026
    Overall, this product works. It delivers and it gives you the security that you need to protect your organization's assets. However, the ease of use of this product is not really good on a certain level. One of the problems I have encountered using this product is when I have to link it to a new mobile, for some reason it just wont work as seamlessly with some mobile phone models while it works great on others. Sometimes the codes, even if entered correctly, is not being accepted by the system due to some system delays or lags and you have to wait for several minutes and let it rest for a bit so that you won't get locked out.
  • Assistant Client Manager
    50M-1B USD
    Services (non-Government)
    Review Source

    Minor technical issues hinder productivity despite strong enterprise features

    4.0
    Jun 8, 2026
    Overall, this product works. It delivers and it gives you the security that you need to protect your organization's assets. However, the ease of use of this product is not really good on a certain level. One of the problems I have encountered using this product is when I have to link it to a new mobile, for some reason it just wont work as seamlessly with some mobile phone models while it works great on others. Sometimes the codes, even if entered correctly, is not being accepted by the system due to some system delays or lags and you have to wait for several minutes and let it rest for a bit so that you won't get locked out.
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User Sentiment About GlobalProtect
Reviewer Insights for: GlobalProtect
Deciding Factors: GlobalProtect Vs. Market Average
Performance of GlobalProtect Across Market Features

GlobalProtect Likes & Dislikes

Like

1. It does its job with providing a secure environment for people who works from home 2. It made working from home set up more secure and possible 4. The always on VPN capability makes it more ideal for corporates to ensure continuous protection 3. It gives large enterprise the flexibility to integrate several networks of computers even outside the office facility

Like

1. It does its job with providing a secure environment for people who works from home 2. It made working from home set up more secure and possible 4. The always on VPN capability makes it more ideal for corporates to ensure continuous protection 3. It gives large enterprise the flexibility to integrate several networks of computers even outside the office facility

Like

1. It does its job with providing a secure environment for people who works from home 2. It made working from home set up more secure and possible 4. The always on VPN capability makes it more ideal for corporates to ensure continuous protection 3. It gives large enterprise the flexibility to integrate several networks of computers even outside the office facility

Dislike

There are lots of things to dislike about this software. First off, GlobalProtect often refused to start on certain devices and started slowly on others. It remained consistently slow across most of the devices and sometimes stopped working when I was in the middle of an operation. There were also many cases where the software on a Windows and Mac system said that it was connected but was, in reality, not connected in the way that it needed to be. Upon verifying, its configuration was correct and it should have worked but did not.

Dislike

There are lots of things to dislike about this software. First off, GlobalProtect often refused to start on certain devices and started slowly on others. It remained consistently slow across most of the devices and sometimes stopped working when I was in the middle of an operation. There were also many cases where the software on a Windows and Mac system said that it was connected but was, in reality, not connected in the way that it needed to be. Upon verifying, its configuration was correct and it should have worked but did not.

Dislike

There are lots of things to dislike about this software. First off, GlobalProtect often refused to start on certain devices and started slowly on others. It remained consistently slow across most of the devices and sometimes stopped working when I was in the middle of an operation. There were also many cases where the software on a Windows and Mac system said that it was connected but was, in reality, not connected in the way that it needed to be. Upon verifying, its configuration was correct and it should have worked but did not.