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  1. Home
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  3. Zscaler Zero Trust Exchange
Logo of Zscaler Zero Trust Exchange

Zscaler Zero Trust Exchange

byZscaler
in Security Service Edge
4.6
2025

Overview

Product Information on Zscaler Zero Trust Exchange

Updated 13th October 2025

What is Zscaler Zero Trust Exchange?

Zscaler Zero Trust Exchange is a cloud-based software designed to provide secure and seamless access to applications and data regardless of user location or device. The software operates on a zero-trust architecture, inspecting all internet and private application traffic to reduce the risk of unauthorized access and data breaches. It enables organizations to manage access policies, segment users, and monitor activity across distributed environments. Zscaler Zero Trust Exchange integrates various security features such as secure web gateway, cloud firewall, data loss prevention, and sandboxing, supporting organizations in protecting users, applications, and sensitive information while facilitating remote work and digital transformation initiatives.

Zscaler Zero Trust Exchange Pricing

Zscaler Zero Trust Exchange software uses a subscription-based pricing model that varies based on the features, user count, and deployment needs. Pricing structures often include different tiers aligned with specific security and connectivity offerings, with annual or multi-year contract options available. Additional costs may apply based on advanced capabilities or add-on modules.

Overall experience with Zscaler Zero Trust Exchange

IT Services Associate
<50M USD, Miscellaneous
FAVORABLE

“Straightforward cloud experience after initial learning, but licensing increases costs”

5.0
May 18, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Level 2 IT Analyst
50M - 250M USD, Energy and Utilities
CRITICAL

“Intuitive Interface Enables Granular Control Over On-Prem and Cloud Resource Access”

3.0
Jun 27, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Security Service Edge

About Company

Company Description

Updated 5th August 2024

Zscaler is a globally recognized company that specializes in securing network and application transformations for mobile and cloud based platforms of major organizations. The primary services it offers are Zscaler Internet Access and Zscaler Private Access. These services are developed to create rapid, robust links between users and applications, independent of the device, location, or network. Fully delivered through cloud, Zscaler services aim to provide simplicity, enhanced cybersecurity, and better user experience which can be a challenge for traditional appliances or hybrid solutions. Functioning in over 185 countries, Zscaler operates a vast cloud security platform to protect numerous enterprises and governmental agencies from cyber threats and potential data loss.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2008
Head office location
San Jose, United States
Number of employees
5001 - 10000
Website
https://www.zscaler.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Zscaler Zero Trust Exchange Reviews and Ratings

4.6

(1114 Ratings)

Rating Distribution

5 Star
61%
4 Star
34%
3 Star
5%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?
  • IT Services Associate
    <50M USD
    Miscellaneous
    Review Source

    Straightforward cloud experience after initial learning, but licensing increases costs

    5.0
    May 18, 2026
    Simplistic and very easy to use as Zscaler is cloud hosted. All the functions are license based on procuring the license and modifying the requirements as the business use makes it very simple and easy to use once you understand the product and get an understanding of the functionalities.
  • IT Services Associate
    <50M USD
    Miscellaneous
    Review Source

    Straightforward cloud experience after initial learning, but licensing increases costs

    5.0
    May 18, 2026
    Simplistic and very easy to use as Zscaler is cloud hosted. All the functions are license based on procuring the license and modifying the requirements as the business use makes it very simple and easy to use once you understand the product and get an understanding of the functionalities.
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User Sentiment About Zscaler Zero Trust Exchange
Reviewer Insights for: Zscaler Zero Trust Exchange
Deciding Factors: Zscaler Zero Trust Exchange Vs. Market Average
Performance of Zscaler Zero Trust Exchange Across Market Features

Zscaler Zero Trust Exchange Likes & Dislikes

Like

It is cloud hosted and once you purchase the license you can enjoy the functionalities. It is very easy to use and pretty straightforward once you get used to the console. Also the support is also very good and fast.

Like

It is cloud hosted and once you purchase the license you can enjoy the functionalities. It is very easy to use and pretty straightforward once you get used to the console. Also the support is also very good and fast.

Like

It is cloud hosted and once you purchase the license you can enjoy the functionalities. It is very easy to use and pretty straightforward once you get used to the console. Also the support is also very good and fast.

Dislike

Integration with our IdP has been challenging. The API lacks some documentation.

Dislike

Integration with our IdP has been challenging. The API lacks some documentation.

Dislike

Integration with our IdP has been challenging. The API lacks some documentation.