Name: Gojek
Rating: 3 (1 reviews)

Overview

Product Information on Gojek

Updated 13th October 2025

What is Gojek?

Gojek is a software that provides a platform for on-demand multi-service offerings, integrating various services such as transportation, payments, food delivery, logistics, and digital content into a single application. The software allows users to book rides, order food, pay bills, transfer money, and access other everyday services through their mobile devices. Gojek addresses business problems related to fragmented service needs by aggregating multiple services within one ecosystem, streamlining user convenience and workflow efficiency. It features real-time tracking, secure payment processing, and support for a range of service providers, aimed at optimizing operational processes and reducing the complexity of managing different daily tasks for individuals and businesses.

Overall experience with Gojek

There are no reviews in this category.

FAVORABLE

IT ASSOCIATE

<50M USD, Consumer Goods

CRITICAL

“Product Praised for Simplicity and Speed, Language Barriers Noted”

3.0

Jun 30, 2025

When traveling the product was easy to use and help me find and access services like transport and food delivery services easily

About Company

Company Description

Gojek, part of the GoTo Group, is an on-demand services platform providing access to transportation, food and goods delivery. Founded in Indonesia in 2010 as a call center for courier and motorcycle ride-hailing services, Gojek launched its app in January 2015. Gojek operates in Indonesia and Singapore, offering solutions to daily challenges by connecting consumers with providers of goods and services. Gojek's ecosystem includes millions of driver partners and merchants, aiming to improve the quality of life for people in Southeast Asia, particularly in the informal sector, as well as micro, small and medium enterprises.

Company Details

Company type

Public

Head office location

Jakarta, Indonesia

Number of employees

1001 - 5000

Website

https://www.gojek.io/careers

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Gojek

Gojek Likes & Dislikes

Simple to use and fast and responsive

Language Barrieras

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Peer Discussions

Gojek Reviews and Ratings

3.0

(1 Rating)

Rating Distribution

5 Star: 0%
4 Star: 0%
3 Star: 100%
2 Star: 0%
1 Star: 0%

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

5.0

Service & Support

4.0

Product Capabilities

4.0

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IT ASSOCIATE
<50M USD
Consumer Goods
Review Source
Product Praised for Simplicity and Speed, Language Barriers Noted
3.0
Jun 30, 2025
When traveling the product was easy to use and help me find and access services like transport and food delivery services easily

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Gojek