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  1. Home
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  3. Gojek
Logo of Gojek

Gojek

byGojek
in Superapps
3.0

Overview

Product Information on Gojek

Updated 13th October 2025

What is Gojek?

Gojek is a software that provides a platform for on-demand multi-service offerings, integrating various services such as transportation, payments, food delivery, logistics, and digital content into a single application. The software allows users to book rides, order food, pay bills, transfer money, and access other everyday services through their mobile devices. Gojek addresses business problems related to fragmented service needs by aggregating multiple services within one ecosystem, streamlining user convenience and workflow efficiency. It features real-time tracking, secure payment processing, and support for a range of service providers, aimed at optimizing operational processes and reducing the complexity of managing different daily tasks for individuals and businesses.

Gojek Pricing

Gojek software utilizes a tiered pricing model for its services, where charges are based on the specific type of service selected such as ride-hailing, food delivery, and digital payments. Fees may vary based on usage volume, distance, or order size for different categories, and users are billed per transaction or usage instance. Some services may offer subscription options or promotional pricing for certain periods.

Overall experience with Gojek

There are no reviews in this category.
FAVORABLE
IT ASSOCIATE
<50M USD, Consumer Goods
CRITICAL

“Product Praised for Simplicity and Speed, Language Barriers Noted”

3.0
Jun 30, 2025
When traveling the product was easy to use and help me find and access services like transport and food delivery services easily

About Company

Company Description

Updated 13th May 2025

Gojek, part of the GoTo Group, is an on-demand services platform providing access to transportation, food and goods delivery. Founded in Indonesia in 2010 as a call center for courier and motorcycle ride-hailing services, Gojek launched its app in January 2015. Gojek operates in Indonesia and Singapore, offering solutions to daily challenges by connecting consumers with providers of goods and services. Gojek's ecosystem includes millions of driver partners and merchants, aiming to improve the quality of life for people in Southeast Asia, particularly in the informal sector, as well as micro, small and medium enterprises.

Company Details

Updated 13th May 2025
Company type
Public
Head office location
Jakarta, Indonesia
Number of employees
1001 - 5000
Website
https://www.gojek.io/careers

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Gojek Reviews and Ratings

3.0

(1 Rating)

Rating Distribution

5 Star
0%
4 Star
0%
3 Star
100%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

5.0

Service & Support

4.0

Product Capabilities

4.0

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  • IT ASSOCIATE
    <50M USD
    Consumer Goods
    Review Source

    Product Praised for Simplicity and Speed, Language Barriers Noted

    3.0
    Jun 30, 2025
    When traveling the product was easy to use and help me find and access services like transport and food delivery services easily
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Gojek Likes & Dislikes

Like

Simple to use and fast and responsive

Dislike

Language Barrieras

Reviewer Insights for: Gojek