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  3. HCL Automation Orchestrator Suite
Logo of HCL Automation Orchestrator Suite

HCL Automation Orchestrator Suite

byHCLTech (HCLSoftware)
in
4.7

Overview

Product Information on HCL Automation Orchestrator Suite

Updated 17th October 2025

What is HCL Automation Orchestrator Suite?

HCL Automation Orchestrator Suite is software designed to automate and orchestrate IT and business processes across various environments. The software enables the integration of workflows, tasks, and applications to streamline repetitive operations, reduce manual intervention, and improve efficiency. It offers features such as process modeling, policy-driven automation, centralized management, and real-time monitoring to support enterprise automation objectives. The software addresses business challenges related to operational complexity, scalability, and resource optimization by providing a unified platform for managing end-to-end automation workflows within organizations.

HCL Automation Orchestrator Suite Pricing

HCL Automation Orchestrator Suite software follows a subscription-based pricing model, typically structured by the number of automation workflows or nodes managed, with various tiers available based on the scope of deployment. The software may also offer enterprise licensing options for larger implementations, with support and maintenance included as part of the subscription. Detailed pricing is generally provided upon request or through consultation.

Overall experience with HCL Automation Orchestrator Suite

Infrastructure & Cloud Services Senior Manager
10B - 30B USD, Retail
FAVORABLE

“Breath of fresh air: Working with a vendor that cares”

5.0
Mar 28, 2025
Fantastic engagement. Very knowledgeable and proactive.
Sr Release Management Engineer - Data Feeds
30B + USD, Banking
CRITICAL

“Exploring Features and Challenges of A Sophisticated Tool”

3.0
May 30, 2024
The product functions consistently without bugs. Once you know how to use it, it performs well. Their webinars seem to lack enough explanation into the features that are being explored and demoed. Experimental feature Clara was a big letdown for me, she can only provide feedback that could be fetched from the CLI or GUI much faster

About Company

Company Description

Updated 29th February 2024

HCLSoftware is an integral arm of HCLTech and is primarily engaged in the development, marketing, sale, and support of software solutions. The company's main sector focus includes AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security. As a provider of cloud-native solutions for enterprise software, HCLSoftware is responsible for powering an extensive number of applications at numerous organizations globally. The fundamental mission of HCLSoftware revolves around ensuring customer success through continuous product innovation.

Company Details

Updated 29th February 2024
Company type
Public
Year Founded
1991
Head office location
Noida, India
Number of employees
10001+
Website
https://www.hcl-software.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About HCL Automation Orchestrator Suite
Reviewer Insights for: HCL Automation Orchestrator Suite
Performance of HCL Automation Orchestrator Suite Across Market Features

HCL Automation Orchestrator Suite Likes & Dislikes

Like

Easy to understand cost model and looking forward to the new UI and AI capabilities showcased

Like

Quick and responsive CLI, allowing you to do everything from the CLI. API, allowing us to get job run data and job logs to determine if files were transferred Intuitive web client GUI, little to no training is required to get up to speed and view job logs, or determine prerequisites and dependencies on jobs.

Like

Reliability and continuity as we upgrade from current platform.

Dislike

We have not used it long enough to form a full opinion, however, I find it frustrating that non-production environments are subject to the same licensing requirements as production environments.

Dislike

Calendar management for scheduling jobs and holidays in plain text is cumbersome and confusing when you have multiple job streams referencing multiple calendars. If a command fails or is typed incorrectly, there is little to no help available for how to fix it. It is confusing when we need to enter commands as 'conman' vs as a standard user, and based on webinars of future upgrades this differentiation is not going away.

Dislike

Backwards compatibility in order to install the latest version is a challenge to some of our legacy environments.

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Peer Discussions

HCL Automation Orchestrator Suite Reviews and Ratings

4.7

(26 Ratings)

Rating Distribution

5 Star
73%
4 Star
23%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.5

Service & Support

4.7

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Infrastructure & Cloud Services Senior Manager
    10B+ USD
    Retail
    Review Source

    Breath of fresh air: Working with a vendor that cares

    5.0
    Mar 27, 2025
    Fantastic engagement. Very knowledgeable and proactive.
  • Application Operations Director
    1B-10B USD
    Consumer Goods
    Review Source

    Improving Platforms: The Dual Benefit of Reliability and Continuity

    4.0
    Mar 14, 2025
    Leadership is clear and thorough on documentation, expectation setting, and deliverables throughout the project.
  • IT
    10B+ USD
    Manufacturing
    Review Source

    HWA - a reliable product

    4.0
    Mar 5, 2025
    There was flexibility and willingness to accommodate pricing options that would fit our financial requirements. The discussions and negotiation experience gives confidence that the HCL team would be able to deliver excellent service in future collaborations.
  • IT Manager I
    Gov't/PS/Ed
    Government
    Review Source

    Exceptional Support Team Aids in HWA Set-up

    5.0
    Feb 28, 2025
    The support team is excellent, we had weekly syncs while setting up HWA and they partnered with our team and addressed all the questions, issues, etc in a timely manner and to the team's satisfaction.
  • Manager of IT Services
    50M-1B USD
    Manufacturing
    Review Source

    HCL Shines in Market with High Usability Ratings

    5.0
    Mar 4, 2025
    HCL has always been top rated when it comes to working with them.
Showing Result 1-5 of 27

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