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  3. HYPE Smart Innovation Platform
Logo of HYPE Smart Innovation Platform

HYPE Smart Innovation Platform

byHYPE
in Innovation Management Tools (Transitioning to Innovation Management Platforms)
4.6

Overview

Product Information on HYPE Smart Innovation Platform

Updated 13th October 2025

What is HYPE Smart Innovation Platform?

HYPE Smart Innovation Platform is a software designed to support organizations in managing and accelerating their innovation processes. The software offers tools for idea collection, evaluation, and collaboration, helping teams to develop solutions to business challenges by leveraging input from employees, partners, or customers. It includes features for campaign management, workflow automation, and analytics, enabling users to prioritize and track innovation initiatives. The platform addresses challenges such as idea overload, inefficiency in evaluating suggestions, and difficulties in maintaining engagement across innovation networks. It provides functionalities that help organizations align innovation activities with business goals and improve decision-making in the innovation lifecycle.

HYPE Smart Innovation Platform Pricing

The HYPE Smart Innovation Platform software pricing model is structured as a subscription-based service, typically offering tiered plans depending on the number of users and features required. The software pricing often includes options for add-ons or customization based on organizational needs, with costs varying according to deployment size and selected functionalities.

Overall experience with HYPE Smart Innovation Platform

Innovation Engagement Associate
1B - 3B USD, Miscellaneous
FAVORABLE

“User-friendly platform with extensive functionality”

5.0
Aug 29, 2025
Our experience to date with the HYPE platform has been extremely positive. It has enabled us to harness and focus our global collective intelligence on customer and business challenges in a cost-effective way. The functionality is extensive but has proved tricky when enabling non-technical team members with management permissions. The vast majority of users really enjoy the intuitive and easy-to-use interface that allows users to quickly submit their ideas.
IT MANAGER
500M - 1B USD, IT Services
CRITICAL

“A Powerful Idea Management Platform with Some Room for Improvment”

3.0
May 8, 2023
Mixed feelings on this. Overall, HYPE Enterprise Suite is a powerful idea management platform that offers many valuable features and capabilities. While there is some room for improvement in areas such as ease of use and pricing, it remains a top choice for organizations looking to streamline their idea management processes and drive innovation.

About Company

Company Description

Updated 6th May 2025

HYPE Innovation provides enterprise software and consulting services for end-to-end innovation management. The HYPE Suite supports a wide range of innovation activities, including trend and technology scouting, idea and suggestion management, innovation portfolio tracking, startup scouting, and partner collaboration. Organizations use the platform to coordinate innovation efforts across departments, regions, and stakeholder groups, including employees, customers, and external partners. The software is modular and scalable, allowing companies to start small and expand as needed. HYPE also offers implementation support and strategic consulting based on more than 20 years of experience across industries. Clients include multinational corporations, public institutions, and NGOs.

Company Details

Updated 6th May 2025
Company type
Private
Year Founded
2001
Head office location
Bonn, Germany
Number of employees
51 - 200
Annual Revenue
<50M USD
Website
https://www.hypeinnovation.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: HYPE Smart Innovation Platform
Performance of HYPE Smart Innovation Platform Across Market Features

HYPE Smart Innovation Platform Likes & Dislikes

Like

The product has an easy to use interface that allows users to contribute their ideas and collaborate on the ideas of others, very intuitive and user-friendly interface. The support provided is also at a very high level, issues are responded to promptly and the support team are incredibly helpful.

Like

One of the things I appreciate about HYPE is its powerful analytics capabilities. The platform provides detailed insights and reports that can help organizations evaluate the effectiveness of their idea management programs and identify areas for improvement. The platform is also highly customizable, allowing organizations to tailor the interface to their specific needs and preferences.

Like

Ease of use. Clear layout that ensures great outcomes... and helps foster idea building and a safe, creative environment

Dislike

The management elements of the platform can be difficult for some non-technical people. Also, the lack of automated platform updates.

Dislike

The platform can be quite complex to set up and use, which may be challenging for some organizations with limited IT resources or technical expertise. Additionally, the pricing can be a bit high for smaller organizations, which could make it less accessible for some.

Dislike

No major issues/ complaints

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Peer Discussions

HYPE Smart Innovation Platform Reviews and Ratings

4.6

(81 Ratings)

Rating Distribution

5 Star
51%
4 Star
46%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.5

Service & Support

4.6

Product Capabilities

4.5

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
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Reviewer's Job Function
  • Innovation Engagement Associate
    1B-10B USD
    Miscellaneous
    Review Source

    User-friendly platform with extensive functionality

    5.0
    Aug 29, 2025
    Our experience to date with the HYPE platform has been extremely positive. It has enabled us to harness and focus our global collective intelligence on customer and business challenges in a cost-effective way. The functionality is extensive but has proved tricky when enabling non-technical team members with management permissions. The vast majority of users really enjoy the intuitive and easy-to-use interface that allows users to quickly submit their ideas.
  • Chief Scientist
    1B-10B USD
    Transportation
    Review Source

    Great platform and great company to work with

    5.0
    Oct 10, 2025
    Hype helped tailor the platform for internal company users and a mirror system for external academic partners such that it works really well. They also provide invaluable insight on the journey of running innovation campaigns, not just the structure and phrasing of the campaign, but also the psychology. 100% recommend
  • Chief Information Officer
    1B-10B USD
    Services (non-Government)
    Review Source

    Platform Enhances Global Collaboration

    5.0
    Aug 22, 2025
    The platform addresses our challenge of building collective intelligence across our global network. Through features such as innovation spaces it allows members to have private innovation spaces to ideate on challenges and also contribute to global innovation challenges.
  • Head of Innovation Enablement
    Gov't/PS/Ed
    Government
    Review Source

    Positive user and customer experience

    5.0
    Jul 24, 2025
    The HYPE platforms are fantastic for enabling innovation and collaboration both internally and externally to the organisation. The HYPE team are knowledgable, professional, and friendly. I have worked with them for years, and always been happy with the services.
  • Acting Managing Director
    50M-1B USD
    Transportation
    Review Source

    Very Reliable Tool for Excellent Idea Structuring and Note Control

    5.0
    May 13, 2025
    Very versatile with a user friendly navigation of the board tailored for strategy and the ability to add content to it.
...
Showing Result 1-5 of 81

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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