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  3. IBM Apptio
Logo of IBM Apptio

IBM Apptio

byIBM (Apptio)
in
4.1
Market Presence: IT Financial Management Tools, Activity Based Costing Software

Overview

Product Information on IBM Apptio

Updated 14th May 2024

What is IBM Apptio?

The IBM Apptio platform is a technology business management solution that enables organizations to make better data-driven decisions about their technology investments by driving clarity on technology spend, connecting that spend to business value and enabling organizations to quickly take action against rapidly changing market conditions.

IBM Apptio Pricing

IBM Apptio Product Images

Billing - Main View
Billing - Main View
Planning Overview
Planning Overview
Improve Cost Transparency
Improve Cost Transparency

Overall experience with IBM Apptio

Release Train Engineer
<50M USD, IT Services
FAVORABLE

“Dashboard Transparency Enhances Communication But Historical Data Limitations Noted”

4.0
Jan 2, 2026
It is one of its kind and does its job well, management has been made really easy using apptio, it has also helped to transform our expense management and made it more efficient by atleast 35-40%.
IT Services Associate
3B - 10B USD, Insurance (except health)
CRITICAL

“Plug And Play Features Appreciated, But IBM Support Delays Remain An Issue”

3.0
Nov 7, 2025
Support tickets with IBM drag out too long. Even a basic request takes 3-5 days to complete and complicated ones could be 2 weeks or more.

About Company

Company Description

Updated 6th December 2023

Apptio, a subset of IBM, provides technology spend and value management software. Its primary business focus is on utilizing AI-based data insights which equip leaders to make more informed financial and operational decisions. Apptio is recognized in fields such as Technology Business Management (TBM) and FinOps, catering to an extensive global user base.

Company Details

Updated 6th December 2023
Company type
Public
Year Founded
2007
Head office location
Bellevue, United States
Number of employees
1001 - 5000
Website
http://www.apptio.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: IBM Apptio
Performance of IBM Apptio Across Market Features

IBM Apptio Likes & Dislikes

Like

The thing which i love about Apptio is its flexibility and ease of communication which helps our teams to have a transparent overview over the dashboards which automatically leads to better communication and as well as better results in total, we have saved atleast 30-40 % on time, 40-50% on report generation, and 20-30% on communication and tracking of data. This is how it has helped a to transform our organisation in a better way.

Like

The plug and play solution experience.

Like

i love Planning, being able to create a rich data source that is trusted and used across tech, finance, commerical and risk is fantastic.

Dislike

i feel that the learning curve can be something, which they should improve, apart from that, it does not have historical balance sheets as well. so they should consider working on both the aspects.

Dislike

It feels very heavy and complex therefore, it scares new users away.

Dislike

There are a few small functional improvements that would make UX better such as a totals filter in Planning. The ability to sort/filter totals would be really helpful. Being able to select 0 value full year to delete rows or filter to a specific total or over a certain amount would negate the need to export to excel to do this. Adding an undo feature in Planning would also be amazing!

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Peer Discussions

IBM Apptio Reviews and Ratings

Showing data for 203 ratings and reviews for IT Financial Management Tools market. View all 208 ratings and reviews across markets for a complete picture.

4.1

(203 Ratings)

Rating Distribution

5 Star
41%
4 Star
48%
3 Star
10%
2 Star
0%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.1

Service & Support

4.3

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Release Train Engineer
    <50M USD
    IT Services
    Review Source

    Dashboard Transparency Enhances Communication But Historical Data Limitations Noted

    4.0
    Jan 2, 2026
    It is one of its kind and does its job well, management has been made really easy using apptio, it has also helped to transform our expense management and made it more efficient by atleast 35-40%.
  • IT Manager
    1B-10B USD
    Banking
    Review Source

    Living the Apptio life!

    4.0
    Dec 2, 2025
    Overall, i love the Apptio solution, the product teams are fantastic and take customers feedback on board
  • SENIOR IT ENGINEER
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Integration With Workday and JIRA Enhances IT Cost Visibility and Control

    5.0
    Nov 3, 2025
    As a senior IT engineer, I am using IBM Apptio for better IT finance control, transparency and managing costs in our hybrid environment. We have past, ongoing and future expenses in one place. We have integrated Apptio with Workday and JIRA. It is saving a lot of time to communicate things with the Finance team.
  • It Manager
    Gov't/PS/Ed
    Education
    Review Source

    Customizable Financial Dashboards Enhance Visualization for IT Kubernetes on AWS

    5.0
    Dec 29, 2025
    This product is amazing, it has helped us visualize are IT financials, it gives us valuable direct insight into the visualization of our financials for our Kubernetes yeah on AWS environment
  • IT Services Associate
    1B-10B USD
    Insurance (except health)
    Review Source

    Plug And Play Features Appreciated, But IBM Support Delays Remain An Issue

    3.0
    Nov 7, 2025
    Support tickets with IBM drag out too long. Even a basic request takes 3-5 days to complete and complicated ones could be 2 weeks or more.
...
Showing Result 1-5 of 209

Recommended Gartner Research

  • Market Guide for IT Financial Management Tools

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