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  3. IBM InfoSphere Master Data Management
Logo of IBM InfoSphere Master Data Management

IBM InfoSphere Master Data Management

byIBM
in
3.6
Market Presence: Master Data Management Solutions, Master Data Management of Customer Data Solutions (Transitioning to Master Data Management Solutions)

Overview

Product Information on IBM InfoSphere Master Data Management

Updated 13th October 2025

What is IBM InfoSphere Master Data Management?

IBM InfoSphere Master Data Management is a software designed to help organizations manage critical enterprise data across various domains. The software enables integration, reconciliation, and centralization of master data, such as customer, product, or account information, from disparate sources. It supports data governance, consistency, and accuracy by providing features for data cleansing, matching, and merging. The software can be deployed on premises or in cloud environments and offers tools for managing and accessing master data through customizable workflows and business rules. IBM InfoSphere Master Data Management addresses business problems related to fragmented and inconsistent data by providing a unified view that supports compliance, operational efficiency, and informed decision-making.

IBM InfoSphere Master Data Management Pricing

IBM InfoSphere Master Data Management software uses a licensing-based pricing model, typically structured by data volume, deployment size, or number of users. The software may offer options for perpetual licenses or subscription licenses, with associated annual support and maintenance costs. Pricing can vary depending on whether the software is deployed on-premises or in a cloud environment.

Overall experience with IBM InfoSphere Master Data Management

Enterprise Data Management Consulting
30B + USD, Consumer Goods
FAVORABLE

“Powerful Data Integration and MDM tool”

4.0
Aug 31, 2018
Our experience with IBM Infosphere has been good so far. We have large volumes (in millions) of customer data created by different operational applications and we needed a powerful MDM tool to manage the data. IBM has enabled us de-duplicate our data, create single enterprise customer id and bring all our critical customer information on a single platform. One of the issues with the IBM MDM tool is lack of a strong customer facing user interface for ongoing maintenance of customer data.
Director of BI
1B - 3B USD, Retail
CRITICAL

“MDM works great, Soft Layer in it's infancy.”

3.0
Jan 18, 2018
The 3rd party implementation team was very solid. The on-boarding process to the new Soft Layer environment left a lot to be desired. The overall platform capabilities met our expectation

About Company

Company Description

Updated 15th January 2024

IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

Company Details

Updated 15th January 2024
Company type
Public
Year Founded
1911
Head office location
Armonk, New York, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.ibm.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: IBM InfoSphere Master Data Management
Performance of IBM InfoSphere Master Data Management Across Market Features

IBM InfoSphere Master Data Management Likes & Dislikes

Like

IBM MDM can manage large volume of data and has strong and configurable matching capabilities. It integrates well with other enterprise applications.

Like

The process works, highly flexible to rules/configuration.

Like

the breadth of services that it had to offer esp with regards to creating, updating, searching customer information

Dislike

It needs to improve it's BPM and end user UI.

Dislike

The MDM Workbench is very complicated. Adding/changing the process/algorithm after implementation is difficult.

Dislike

the cost associated with the cycle of upgrades

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Peer Discussions

IBM InfoSphere Master Data Management Reviews and Ratings

Showing data for 13 ratings and reviews for Master Data Management of Customer Data Solutions (Transitioning to Master Data Management Solutions) market. View all 128 ratings and reviews across markets for a complete picture.

3.6

(13 Ratings)

Rating Distribution

5 Star
8%
4 Star
46%
3 Star
38%
2 Star
0%
1 Star
8%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.4

Integration & Deployment

3.3

Service & Support

3.3

Product Capabilities

3.9

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Enterprise Data Management Consulting
    10B+ USD
    Consumer Goods
    Review Source

    Powerful Data Integration and MDM tool

    4.0
    Aug 31, 2018
    Our experience with IBM Infosphere has been good so far. We have large volumes (in millions) of customer data created by different operational applications and we needed a powerful MDM tool to manage the data. IBM has enabled us de-duplicate our data, create single enterprise customer id and bring all our critical customer information on a single platform. One of the issues with the IBM MDM tool is lack of a strong customer facing user interface for ongoing maintenance of customer data.
  • Business Consultant
    10B+ USD
    Banking
    Review Source

    Implementation was easy, but it required a ton of customization to make it work

    4.0
    Apr 23, 2018
    what has worked well is vendor responsiveness to issues, and upto date information on product enhancements and features what has not worked well is the high costs that have been associated with upgrading to platform versions, and the fact that a lot of the customized features are not supported in the higher versions of the product
  • Director of BI
    1B-10B USD
    Retail
    Review Source

    MDM works great, Soft Layer in it's infancy.

    3.0
    Jan 18, 2018
    The 3rd party implementation team was very solid. The on-boarding process to the new Soft Layer environment left a lot to be desired. The overall platform capabilities met our expectation
  • Head - Global Information Architecture
    1B-10B USD
    Manufacturing
    Review Source

    Powerful product but not easy to implement, manage and upgrade

    4.0
    May 23, 2017
    Great product. Great matching and survivorship capabilities. Inter-tool integration not that great. Very complex to manage. Upgrades are a nightmare. Product vision roadmap looks great but it's very complicated to realize that vision.
  • MDM Manager
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Complex Tool - Difficult to Implement

    3.0
    Mar 7, 2017
    Did a limited implementation about 4 years ago and relied entirely on 3rd part for support. Purchased expanded license a year ago but have yet to implement due to the complexity.
Showing Result 1-5 of 13

Recommended Gartner Insights

  • Market Guide for Master Data Management of Customer Data Solutions (Transitioning to Master Data Management Solutions)

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