• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. IBM watsonx.ai
Logo of IBM watsonx.ai

IBM watsonx.ai

byIBM
in
4.4
Market Presence: AI Application Development Platforms, Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)

Overview

Product Information on IBM watsonx.ai

Updated 2nd May 2025

What is IBM watsonx.ai?

An enterprise-grade AI development studio that supports the adoption of AI use-cases from data through deployment by leveraging a collection of foundation models, including IBM’s Granite models and 3rd party models, a Prompt Lab interface and APIs/SDKs to support agentic and RAG-based use cases with or without code, a data science toolset to build AI/ML models automatically, as well as a collection of visual data pipelines and flows, and synthetic data generation – all running on a scalable, open and trusted, hybrid AI infrastructure.​

IBM watsonx.ai Pricing

Pricing is flexible and structured to customer needs, ensuring they only pay for what they use. Every subscription includes a set amount of compute time, which can be increased as needed. When customers use generative AI models, the cost varies with the size of the model chosen and the number of tokens used. For text extraction, charges are based on the number of pages or number of images processed. Machine learning model costs vary based on the compute hardware selected and the compute usage.

IBM watsonx.ai Product Images

watsonx.ai homepage
watsonx.ai homepage
watsonx.ai prompt lab
watsonx.ai prompt lab
watsonx.ai tuning studio
watsonx.ai tuning studio

Overall experience with IBM watsonx.ai

IT Services Associate
1B - 3B USD, Retail
FAVORABLE

“Solid enterprise AI platform to move teams from experimentation to production.”

4.0
Jan 28, 2026
I have been using IBM watsonx.ai with my team as part of a broader enterprise AI initiative. Overall, it's been a solid platform for taking models beyond experimentation and into production. What I like most is that governance, security, and deployment are built into the platform. There is a learning curve, especially for teams new to AI platforms, but once the structure is understood, it significantly reduces long-term operational risk.
Lse
3B - 10B USD, Healthcare and Biotech
CRITICAL

“IBM watsonx.ai Delivers Strong Governance but Presents Complex Learning and Pricing”

3.0
Feb 10, 2026
My overall experience with IBM watsonx.ai has been positive, particularly in the context of enterprise AI governance and responsible AI adoption. The platform provides a strong foundation for building, training, and deploying AI models with an emphasis on compliance, transparency and enterprise readiness.

About Company

Company Description

Updated 15th January 2024

IBM is a well-established entity focused on technology and development. The primary mission revolves around fostering technological growth and enhancing infrastructure, achieved through focused developments and consulting services. By encouraging inventiveness and innovation, it is geared towards facilitating the transition of theoretical ideas into practical realities, thus improving global functionalities. IBM brings about transformation by creating advanced solutions that reshape and redefine the world.

Company Details

Updated 15th January 2024
Company type
Public
Year Founded
1911
Head office location
Armonk, New York, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.ibm.com

Do You Manage Peer Insights at IBM?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About IBM watsonx.ai
Reviewer Insights for: IBM watsonx.ai

IBM watsonx.ai Likes & Dislikes

Like

Strong Integration with IBM Cloud for Identity, Key Management, Logging, and Monitoring. End-to-end life cycle automation for model development, deployment, versioning, and governance in one place Useful Lite tier for learning - I personally found the IBM Cloud Lite environment practical for hands-on learning and validating workflows before scaling.

Like

I like the below about the product. 1. It has strong governance and responsible AI features. 2. It has a great enterprise grade security and compliance. 3. They have flexible model options like Foundation and Custom models. 4. They have a well integrated end to end AI lifecycle management.

Like

Scalable deployment, strong governance and security features and enterprise-ready integrations. Its governance and risk management capabilities are robust. helping ensure responsible use of AI.Its platform scales well and worls with a broad set of tools, data sources, and systems we already use.

Dislike

Enterprise-first design may feel heavy-handed, especially for teams that use notebook-centric workflows. Cost visibility requires planning, as it takes upfront effort to understand how usage translates into pricing. Model tuning options are opinionated as the platform encourages specific workflows, which can limit flexibility for teams with highly customized pipelines.

Dislike

I mostly dislike the following points. 1. It has a steeper learning curve. 2. The user experience and interface is very complex. 3. Cost estimation and pricing for AI workloads are little complex.

Dislike

Pricing and resource consumption estimates weren't always easy to predict duirng early experimentation phases. Overall it was a good experience so there is nothing to dislike about this platform.

Top IBM watsonx.ai Alternatives

Logo of Dataiku
1. Dataiku
4.7
(870 Ratings)
Logo of Alteryx One Platform
2. Alteryx One Platform
4.4
(828 Ratings)
Logo of Amazon SageMaker AI
3. Amazon SageMaker AI
4.4
(740 Ratings)
View All Alternatives

Peer Discussions

IBM watsonx.ai Reviews and Ratings

4.4

(24 Ratings)

Rating Distribution

5 Star
42%
4 Star
54%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.4

Service & Support

4.5

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Services Associate
    1B-10B USD
    Retail
    Review Source

    Solid enterprise AI platform to move teams from experimentation to production.

    4.0
    Jan 27, 2026
    I have been using IBM watsonx.ai with my team as part of a broader enterprise AI initiative. Overall, it's been a solid platform for taking models beyond experimentation and into production. What I like most is that governance, security, and deployment are built into the platform. There is a learning curve, especially for teams new to AI platforms, but once the structure is understood, it significantly reduces long-term operational risk.
  • It Trainer
    Gov't/PS/Ed
    Education
    Review Source

    Powerful tools for building and managing AI ay scale.

    5.0
    Jan 6, 2026
    My experience has been very positive with IBM watsonx.ai. Our primary objective in adopting this platform was to build a scalable AI driven solution that could be deployed reliably in enterprise environments with strong governance and compliance. It's a very powerful and well designed AI solution. It has many functionalities that support both experimentation and production ready workflows. We saw significant productivity gains in how quickly models could be developed and monitored.
  • Lse
    1B-10B USD
    Healthcare and Biotech
    Review Source

    IBM watsonx.ai Delivers Strong Governance but Presents Complex Learning and Pricing

    3.0
    Feb 10, 2026
    My overall experience with IBM watsonx.ai has been positive, particularly in the context of enterprise AI governance and responsible AI adoption. The platform provides a strong foundation for building, training, and deploying AI models with an emphasis on compliance, transparency and enterprise readiness.
  • IT Manager
    1B-10B USD
    IT Services
    Review Source

    Efficient AI Workflow and Security in IBM watsonx.ai Offset by Steep Learning Curve

    5.0
    Dec 8, 2025
    I have been using IBM watsonx.ai for quite some time now and I must say that it's a real time-saver for custom AI model development and chatbots. It generally delivers reliable and robust results that are good for scalability and overall business.
  • DATA ANALYST
    50M-1B USD
    Banking
    Review Source

    Limited Adoption and Coding Focus Highlight Challenges for AI Consultancy Solution

    4.0
    Dec 15, 2025
    I was exposed to this product when I was an MBA student at George Washington University and was a part of the winning team for the IBM Case Competition to "transform the future of technology consulting."
Showing Result 1-5 of 35

Recommended Gartner Research

  • Critical Capabilities for AI Application Development Platforms
  • Magic Quadrant for AI Application Development Platforms

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.