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  1. Home
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  3. INsurance2
Logo of INsurance2

INsurance2

byIN2
in
3.8

Overview

Product Information on INsurance2

Updated 13th October 2025

What is INsurance2?

INsurance2 is a software designed to support insurance industry operations by facilitating the management of customer communications and claims processes. The software automates document delivery and customer correspondence across multiple channels, including print, email, and digital platforms, aiming to improve policyholder engagement and streamline workflows. INsurance2 assists insurance organizations in handling documentation such as policy renewals, statements, and claims notifications, while tracking communications for compliance and audit requirements. The software is configurable to integrate with core insurance systems, supporting adaptation to different business processes and regulatory frameworks. It addresses the need for coordinated communication management and helps reduce manual intervention in document delivery.

INsurance2 Pricing

Overall experience with INsurance2

There are no reviews in this category.
FAVORABLE
Head of IT and Projects
<50M USD, Insurance (except health)
CRITICAL

“The implementation was more than 4 years. Currently the system is stable.”

3.0
Jun 19, 2019
The system performance is slow. The user interface is old and not customized for the company's needs. Low level of automation of the processes. Reporting was not done in the system because of the performance.

About Company

Company Description

Updated 24th March 2025

IN2 is a communications and research organization with a focus on fostering positive transformations in otherwise hard-to-reach sectors, such as conflict zones. It employs innovative and engaging two-way communications to facilitate connections between intended audiences in a comprehensible and localized manner. The approach is based on comprehensive understanding of these audiences, which allows the development of community-driven campaigns. Even in challenging areas, IN2 works to empower marginalized individuals and foster stability. The communication function entails a broad spectrum of services like research, strategy planning, communication campaigns, presence in digital and social fields, monitoring and evaluation. Furthermore, IN2 also offers training and services related to disinformation countermeasures, digital communication security, reputation management, and supply chain security. Other areas of specialty include cultural heritage protection and linguistic services. Their work touches various sectors and focuses on engaging the community, media development, and crisis planning, among others.

Company Details

Updated 29th April 2025
Year Founded
2015
Head office location
Dubai, United Arab Emirates
Number of employees
51 - 200
Website
https://www.in2-comms.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: INsurance2
Performance of INsurance2 Across Market Features

INsurance2 Likes & Dislikes

Like

The complex skills of the support person (acts as business analyst, project manager, developer, first line support).

Dislike

Performance. User interface. Storage space used.

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Peer Discussions

INsurance2 Reviews and Ratings

Showing data for 5 ratings and reviews for Life Insurance Policy Administration Systems, Europe market. View all 5 ratings and reviews across markets for a complete picture.

3.8

(5 Ratings)

Rating Distribution

5 Star
20%
4 Star
60%
3 Star
20%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.6

Integration & Deployment

3.8

Service & Support

4.2

Product Capabilities

4.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Head of IT and Projects
    <50M USD
    Insurance (except health)
    Review Source

    The implementation was more than 4 years. Currently the system is stable.

    3.0
    Jun 19, 2019
    The system performance is slow. The user interface is old and not customized for the company's needs. Low level of automation of the processes. Reporting was not done in the system because of the performance.
  • Data and Analytics
    <50M USD
    Insurance (except health)
    Review Source

    We had problems in beginning but now it works

    5.0
    Jun 25, 2018
    Fast responses, good value/price ratio, readiness to show best practices and guide customer trough processes
  • Head of IT Department
    <50M USD
    Insurance (except health)
    Review Source

    Implementation was easy, but the feeling of partnership was missing

    4.0
    Jun 7, 2018
    Worked well: great expertise, professionalism, rapid implementation Not so well: expensive maintenance
  • IT Manager Deputy
    <50M USD
    Insurance (except health)
    Review Source

    Great professionals, time to move on new technologies.

    4.0
    Jul 17, 2017
    IN2 is professional and reliable partner, they have great individuals in their team. Sometimes we have different point of view on some issues, but in the end it always turns out well. There are new application development frameworks on the market, and our Front & Back Office application is still written in old Oracle framework - it would be great to change that.
Showing Result 1-4 of 4

Recommended Gartner Research

  • Critical Capabilities for Life Insurance Policy Administration Systems, Europe
  • Magic Quadrant for Life Insurance Policy Administration Systems, Europe

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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