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  1. Home
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  3. Kong Konnect
Logo of Kong Konnect

Kong Konnect

byKong
in API Management
4.5

Overview

Product Information on Kong Konnect

Updated 5th August 2025

What is Kong Konnect?

Kong Konnect is a unified API platform layer that gives various API Platform stakeholders everything they need to build, run, discover, and govern runtime infrastructure and services across their API, AI, Event streaming, and microservices estates.

Kong Konnect Pricing

Kong Konnect Product Images

Developer Portal
Developer Portal
Analytics
Analytics
Flexible deployment
Flexible deployment

Overall experience with Kong Konnect

IT Consultant
3B - 10B USD, Consumer Goods
FAVORABLE

“Seamless API Management and Robust Performance with Kong Konnect”

5.0
Jan 8, 2026
My experience with Kong Konnect has been very positive as the platform is incredibly intuitive, allowing us to easily manage and monitor APIs at scale. The built-in security features, along with real-time analytics, have made it much easier to track performance and troubleshoot issues. The ease of integration with microservices and the robust developer portal are huge pluses that we are soon to fully utilize as a company. The support team is very responsive and knowledgeable, always helping us get the most out of the platform and assisting with advanced troubleshooting when needed. I would highly recommend this solution to any business looking to streamline their API management and improve continuous service delivery.
Software Developer
50M - 250M USD, Energy and Utilities
CRITICAL

“A Powerful API Management with solid scalability & security”

3.0
Jan 7, 2025
Kong Konnect is a solid tool for managing APIs and services. It's particularly stronig in terms of scalability and security.

About Company

Company Description

Updated 10th November 2023

Kong enables any company to become an API-first company with a unified platform for API management, service mesh, and ingress controller. From growing startups to Fortune 500 companies, more than 600 organizations rely on Kong to help them deliver fast, reliable, and secure digital experiences.

Company Details

Updated 12th June 2024
Company type
Private
Year Founded
2017
Head office location
San Francisco, United States
Number of employees
501 - 1000
Website
https://konghq.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Kong Konnect Reviews and Ratings

4.5

(74 Ratings)

Rating Distribution

5 Star
64%
4 Star
31%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.6

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Consultant
    1B-10B USD
    Consumer Goods
    Review Source

    Seamless API Management and Robust Performance with Kong Konnect

    5.0
    Jan 8, 2026
    My experience with Kong Konnect has been very positive as the platform is incredibly intuitive, allowing us to easily manage and monitor APIs at scale. The built-in security features, along with real-time analytics, have made it much easier to track performance and troubleshoot issues. The ease of integration with microservices and the robust developer portal are huge pluses that we are soon to fully utilize as a company. The support team is very responsive and knowledgeable, always helping us get the most out of the platform and assisting with advanced troubleshooting when needed. I would highly recommend this solution to any business looking to streamline their API management and improve continuous service delivery.
  • Audit Associate
    <50M USD
    Miscellaneous
    Review Source

    Kong Enhances API Monitoring But Documentation Sometimes Requires Community Assistance

    4.0
    Dec 2, 2025
    Overall experience has been positive. Kong gives us better visibility into how our APIs communicate with external systems which makes troubleshooting and monitoring easier. We also like customizations, for example built-in support for things like JWT validation. We used it and it simplified our authorization workflow and reduced the amount of custom code on the service side.
  • IT Associate
    1B-10B USD
    Transportation
    Review Source

    Configurable Dev Portal and Custom Plugins Improve Experience Despite Technical Hurdles

    4.0
    Jan 8, 2026
    - Easy to use - Developer oriented : Modular conception - Constant evolutions - Excellent support - Many improvement in catalog management
  • Systems Administrator
    50M-1B USD
    Software
    Review Source

    Large Okta API Calls Managed Smoothly During System Integration Process

    4.0
    Apr 17, 2026
    As a Systems Administrator, Kong worked closely with me to set up our IDP with the product on 3 different instances. They are very responsive with their support and we had an open communication and multiple Zoom calls to get the config just right. I am impressed by their support speed and thoroughness.
  • It Director
    Gov't/PS/Ed
    Education
    Review Source

    Kong Konnect Offers Detailed Filtering Yet Occasionally Blocks Approved Connections

    4.0
    Apr 21, 2026
    Kong Konnect provides filtering and connection management. We used to it monitor connections with software and users acces.
...
Showing Result 1-5 of 78

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User Sentiment About Kong Konnect
Reviewer Insights for: Kong Konnect
Deciding Factors: Kong Konnect Vs. Market Average
Performance of Kong Konnect Across Market Features

Kong Konnect Likes & Dislikes

Like

Comprehensive API Management Real-Time Analytics and Monitoring Security and Access Control (RBAC)

Like

Ease of developement.

Like

It reduces operational overhead and makes the API layer easier to maintain. Without putting much effort we have rate limiting, auth, injection protections and many more enabled with simple plugins.

Dislike

Learning curve can be a bit high for new users. The pricing structure can be expensive if you decide to utilize premium plugins or dedicated support and with multiple APIs this can add up. We had to develop a lot of custom plugins due to the limited OOTB functionality provided by Kong.

Dislike

Not all capabilities are found in the product. For instance most of the features have been offloaded to external vendors to make the product lighter, but this makes it difficult for consumers to implement solutions on KONG itself not depending on the third party providers . eg OAuth2.0

Dislike

Documentation is generally rich and helpful, but sometimes you need experience in order to find right approach and get help from the community. For example, when creating jwt plugin and request transformers we were not able to make it work with the examples from the documentation but with some workarounds and help from the community.