• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Kong Konnect
Logo of Kong Konnect

Kong Konnect

byKong
in API Management
4.5

Overview

Product Information on Kong Konnect

Updated 5th August 2025

What is Kong Konnect?

Kong Konnect is a unified API platform layer that gives various API Platform stakeholders everything they need to build, run, discover, and govern runtime infrastructure and services across their API, AI, Event streaming, and microservices estates.

Kong Konnect Pricing

Kong Konnect Product Images

Developer Portal
Developer Portal
Analytics
Analytics
Flexible deployment
Flexible deployment

Overall experience with Kong Konnect

IT Consultant
3B - 10B USD, Consumer Goods
FAVORABLE

“Seamless API Management and Robust Performance with Kong Konnect”

5.0
Jan 8, 2026
My experience with Kong Konnect has been very positive as the platform is incredibly intuitive, allowing us to easily manage and monitor APIs at scale. The built-in security features, along with real-time analytics, have made it much easier to track performance and troubleshoot issues. The ease of integration with microservices and the robust developer portal are huge pluses that we are soon to fully utilize as a company. The support team is very responsive and knowledgeable, always helping us get the most out of the platform and assisting with advanced troubleshooting when needed. I would highly recommend this solution to any business looking to streamline their API management and improve continuous service delivery.
Software Developer
50M - 250M USD, Energy and Utilities
CRITICAL

“A Powerful API Management with solid scalability & security”

3.0
Jan 7, 2025
Kong Konnect is a solid tool for managing APIs and services. It's particularly stronig in terms of scalability and security.

About Company

Company Description

Updated 10th November 2023

Kong enables any company to become an API-first company with a unified platform for API management, service mesh, and ingress controller. From growing startups to Fortune 500 companies, more than 600 organizations rely on Kong to help them deliver fast, reliable, and secure digital experiences.

Company Details

Updated 12th June 2024
Company type
Private
Year Founded
2017
Head office location
San Francisco, United States
Number of employees
501 - 1000
Website
https://konghq.com/

Do You Manage Peer Insights at Kong?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Kong Konnect
Deciding Factors: Kong Konnect Vs. Market Average
Performance of Kong Konnect Across Market Features

Kong Konnect Likes & Dislikes

Like

Comprehensive API Management Real-Time Analytics and Monitoring Security and Access Control (RBAC)

Like

Ease of developement.

Like

It reduces operational overhead and makes the API layer easier to maintain. Without putting much effort we have rate limiting, auth, injection protections and many more enabled with simple plugins.

Dislike

Learning curve can be a bit high for new users. The pricing structure can be expensive if you decide to utilize premium plugins or dedicated support and with multiple APIs this can add up. We had to develop a lot of custom plugins due to the limited OOTB functionality provided by Kong.

Dislike

Not all capabilities are found in the product. For instance most of the features have been offloaded to external vendors to make the product lighter, but this makes it difficult for consumers to implement solutions on KONG itself not depending on the third party providers . eg OAuth2.0

Dislike

Documentation is generally rich and helpful, but sometimes you need experience in order to find right approach and get help from the community. For example, when creating jwt plugin and request transformers we were not able to make it work with the examples from the documentation but with some workarounds and help from the community.

Top Kong Konnect Alternatives

Logo of Amazon API Gateway
1. Amazon API Gateway
4.5
(911 Ratings)
Logo of Postman API Platform
2. Postman API Platform
4.6
(750 Ratings)
Logo of Apigee API Management
3. Apigee API Management
4.5
(238 Ratings)
View All Alternatives

Peer Discussions

Kong Konnect Reviews and Ratings

4.5

(71 Ratings)

Rating Distribution

5 Star
65%
4 Star
30%
3 Star
6%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Consultant
    1B-10B USD
    Consumer Goods
    Review Source

    Seamless API Management and Robust Performance with Kong Konnect

    5.0
    Jan 8, 2026
    My experience with Kong Konnect has been very positive as the platform is incredibly intuitive, allowing us to easily manage and monitor APIs at scale. The built-in security features, along with real-time analytics, have made it much easier to track performance and troubleshoot issues. The ease of integration with microservices and the robust developer portal are huge pluses that we are soon to fully utilize as a company. The support team is very responsive and knowledgeable, always helping us get the most out of the platform and assisting with advanced troubleshooting when needed. I would highly recommend this solution to any business looking to streamline their API management and improve continuous service delivery.
  • Audit Associate
    <50M USD
    Miscellaneous
    Review Source

    Kong Enhances API Monitoring But Documentation Sometimes Requires Community Assistance

    4.0
    Dec 2, 2025
    Overall experience has been positive. Kong gives us better visibility into how our APIs communicate with external systems which makes troubleshooting and monitoring easier. We also like customizations, for example built-in support for things like JWT validation. We used it and it simplified our authorization workflow and reduced the amount of custom code on the service side.
  • IT Associate
    1B-10B USD
    Transportation
    Review Source

    Configurable Dev Portal and Custom Plugins Improve Experience Despite Technical Hurdles

    4.0
    Jan 8, 2026
    - Easy to use - Developer oriented : Modular conception - Constant evolutions - Excellent support - Many improvement in catalog management
  • Cloud Engineer Lead
    10B+ USD
    Insurance (except health)
    Review Source

    Kong Konnect Adaptable With Strong Support, But GraphQL API Limitations Noted

    4.0
    Sep 25, 2025
    Kong Konnect is well designed and continue to evolve to match our needs, the product team and customer support team are exceptional in listening to our needs and address our concerns. They are great partner in helping us delivering on our API strategy
  • Software Engineer
    1B-10B USD
    Manufacturing
    Review Source

    Very nice flexibility with easy to use out-of-the-box developer portal

    5.0
    Aug 20, 2025
    Very good technical support. They are also very active with improving the product such as the UI and they are very open to feedback on it.
...
Showing Result 1-5 of 74

Recommended Gartner Research

  • Critical Capabilities for API Management
  • Magic Quadrant for API Management

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.