• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. LINE
Logo of LINE

LINE

byLY Corporation
in Superapps
4.3

Overview

Product Information on LINE

Updated 13th October 2025

What is LINE?

LINE is a communication software that provides instant messaging, voice and video call capabilities across mobile and desktop platforms. The software enables users to send texts, images, videos, and audio messages to individuals or groups. It offers features such as group chats, multimedia sharing, and a wide range of stickers and emoji to enhance conversations. LINE also incorporates additional functionalities including timelines for sharing status updates, integrated payment services, and various mini-applications covering news, entertainment, and utilities. The software addresses the need for a unified platform that supports diverse modes of digital communication and collaboration, aiming to facilitate personal and professional interactions in an efficient digital environment.

LINE Pricing

LINE software adopts a freemium pricing model, allowing users to access core messaging and calling features at no cost while offering optional paid services such as premium stickers, themes, and additional features. The software generates revenue through in-app purchases and may also provide business-oriented solutions with separate pricing for enterprises or advertisers.

Overall experience with LINE

Chief Executive Officer
<50M USD, Transportation
FAVORABLE

“Challenges With Consistent Use of Line for Team Communication and Collaboration”

4.0
Mar 27, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 30th May 2025

LINE Global operates as a messenger and digital platform with approximately 200 million monthly active users worldwide. Its primary markets include Japan, Taiwan, Thailand, and Indonesia. The company's mission focuses on creating a comprehensive digital platform that enhances users' lives through services in chat messaging, entertainment, fintech, and lifestyle areas. Recently, LINE Corporation rebranded as LY Corporation after a reorganization with Yahoo Japan Corporation and other related entities. LY Corporation now oversees LINE's global operations in regions such as Korea, Taiwan, Thailand, Indonesia, Vietnam, and Hong Kong.

Company Details

Updated 30th May 2025
Company type
Private
Head office location
Chiyoda-ku, Japan
Number of employees
10001+
Website
https://www.lycorp.co.jp/ja/

Do You Manage Peer Insights at LY Corporation?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top LINE Alternatives

Logo of Uber
1. Uber
4.5
(77 Ratings)
Logo of Revolut
2. Revolut
4.8
(25 Ratings)
Logo of WeChat
3. WeChat
4
(6 Ratings)
View All Alternatives

Peer Discussions

LINE Reviews and Ratings

4.3

(4 Ratings)

Rating Distribution

5 Star
25%
4 Star
75%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Chief Executive Officer
    <50M USD
    Transportation
    Review Source

    Challenges With Consistent Use of Line for Team Communication and Collaboration

    4.0
    Mar 27, 2026
    I use this as a consultant to a company who uses Line. I've found it easy to use, intuitive but also frustrating that they often fall back on other messaging or other collaboration tools. It would help if it were consistently used for chat, calls and project team communications (via groups).
  • Chief Executive Officer
    <50M USD
    Transportation
    Review Source

    Challenges With Consistent Use of Line for Team Communication and Collaboration

    4.0
    Mar 27, 2026
    I use this as a consultant to a company who uses Line. I've found it easy to use, intuitive but also frustrating that they often fall back on other messaging or other collaboration tools. It would help if it were consistently used for chat, calls and project team communications (via groups).
  • Read All 4 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

LINE Likes & Dislikes

Like

user friendly, UI/UX is good, Low Cost

Like

user friendly, UI/UX is good, Low Cost

Like

user friendly, UI/UX is good, Low Cost

Reviewer Insights for: LINE