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  3. LINE
Logo of LINE

LINE

byLY Corporation
in Superapps
4.3

Overview

Product Information on LINE

Updated 13th October 2025

What is LINE?

LINE is a communication software that provides instant messaging, voice and video call capabilities across mobile and desktop platforms. The software enables users to send texts, images, videos, and audio messages to individuals or groups. It offers features such as group chats, multimedia sharing, and a wide range of stickers and emoji to enhance conversations. LINE also incorporates additional functionalities including timelines for sharing status updates, integrated payment services, and various mini-applications covering news, entertainment, and utilities. The software addresses the need for a unified platform that supports diverse modes of digital communication and collaboration, aiming to facilitate personal and professional interactions in an efficient digital environment.

LINE Pricing

LINE software adopts a freemium pricing model, allowing users to access core messaging and calling features at no cost while offering optional paid services such as premium stickers, themes, and additional features. The software generates revenue through in-app purchases and may also provide business-oriented solutions with separate pricing for enterprises or advertisers.

Overall experience with LINE

Chief Executive Officer
<50M USD, Transportation
FAVORABLE

“Challenges With Consistent Use of Line for Team Communication and Collaboration”

4.0
Mar 27, 2026
I use this as a consultant to a company who uses Line. I've found it easy to use, intuitive but also frustrating that they often fall back on other messaging or other collaboration tools. It would help if it were consistently used for chat, calls and project team communications (via groups).
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 30th May 2025

LINE Global operates as a messenger and digital platform with approximately 200 million monthly active users worldwide. Its primary markets include Japan, Taiwan, Thailand, and Indonesia. The company's mission focuses on creating a comprehensive digital platform that enhances users' lives through services in chat messaging, entertainment, fintech, and lifestyle areas. Recently, LINE Corporation rebranded as LY Corporation after a reorganization with Yahoo Japan Corporation and other related entities. LY Corporation now oversees LINE's global operations in regions such as Korea, Taiwan, Thailand, Indonesia, Vietnam, and Hong Kong.

Company Details

Updated 30th May 2025
Company type
Private
Head office location
Chiyoda-ku, Japan
Number of employees
10001+
Website
https://www.lycorp.co.jp/ja/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

LINE Reviews and Ratings

4.3

(4 Ratings)

Rating Distribution

5 Star
25%
4 Star
75%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

0.0

Integration & Deployment

4.0

Service & Support

4.3

Product Capabilities

4.5

Filter Reviews
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  • Chief Executive Officer
    <50M USD
    Transportation
    Review Source

    Challenges With Consistent Use of Line for Team Communication and Collaboration

    4.0
    Mar 27, 2026
    I use this as a consultant to a company who uses Line. I've found it easy to use, intuitive but also frustrating that they often fall back on other messaging or other collaboration tools. It would help if it were consistently used for chat, calls and project team communications (via groups).
  • SOFTWARE DEVELOPER
    50M-1B USD
    Software
    Review Source

    LINE Offers Seamless Messaging and Minimal Setup for Information Exchange

    5.0
    Nov 6, 2025
    I love the simplicity of LINE for messaging, it's also a great feature that you can use your LINE login for OAUTH login with it for many other supporting applications.
  • Sales Executive
    <50M USD
    IT Services
    Review Source

    Platform Enables Seamless Global Communication With Easy Interface and Free Calls

    4.0
    Jul 2, 2025
    Great overall experience that allows me to stay connected with folks from all over the world
  • Senior Software Quality Assurance Engine
    50M-1B USD
    Software
    Review Source

    LINE Offers Reliable Communication with Engaging Features

    4.0
    Jun 13, 2025
    LINE has been a smooth and enjoyable communication tool. It's reliable for daily chats and quick calls and works consistently well across devices.
Showing Result 1-4 of 4

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LINE Likes & Dislikes

Like

user friendly, UI/UX is good, Low Cost

Like

The aesthetics make it a super friendly application, the ease of exchanging information and how little set up it takes and how it doesn't really need phone data.

Like

1. Easy to use 2. Free phone calls 3. Cute stickers

Dislike

***chat messages directly from Line **Ads via Line **push for other products/apps

Dislike

Something I dislike is how sometimes it's assumed you know how stickers work, read receipts can be not accurate sometimes, and pictures being automatically saved to your machine can be frustrating if not turned off

Dislike

1. The number of messages that I get from the official LINE account is overwhelming 2. Not sure how to block/remove users to keep from getting messages 3. Not as many friends, family, etc utilize the platform

Reviewer Insights for: LINE