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Overview

Product Information on Lob

Updated 13th October 2025

What is Lob?

Lob software automates direct mail and address verification processes for businesses by providing APIs to send personalized postcards, letters, and checks at scale. The software offers features such as address cleansing, address enrichment, and mail piece tracking, enabling organizations to reliably deliver physical mail without managing manual workflows or logistics. Lob software aids in reducing errors associated with mailing campaigns and streamlines large-volume mail production through on-demand printing and distribution. By integrating Lob software, companies can manage, monitor, and analyze direct mail and address data operations, optimizing communication effectiveness and decreasing turnaround times for business-critical correspondence.

Lob Pricing

Lob software uses a pay-as-you-go pricing model where users are charged based on the volume of mailpieces sent, with different rates for postcards, letters, and checks Users can also access additional features and automation through enterprise plans with custom pricing based on usage and requirements

Overall experience with Lob

Marketing Associate
10B - 30B USD, Transportation
FAVORABLE

“Efficient Manual Work Reduction With Room to Improve Reporting Capabilities”

4.0
May 8, 2026
Overall my experience has been positive. Its intuitive and easy to navigate but still has a few areas that can be enhanced.
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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Logo of Lob

Lob

byLob
in Direct Mail Automation Software
4.0

About Company

Company Description

Updated 6th March 2025

Lob is a company that focuses on redefining direct mail operations. It offers automation and personalization features that enhance the efficiency and effectiveness of direct mail at any scale. With the functionality comparable to digital channels, Lob's platform covers everything from creation to carbon-neutral printing and delivery, aiming to simplify the entire process. It enables users to easily integrate, dispatch, and evaluate each piece of direct mail. The solution is used by numerous businesses across different industries to modernize their direct mail procedures.

Company Details

Updated 26th September 2024
Company type
Private
Year Founded
2013
Head office location
San Francisco, United States
Number of employees
201 - 500
Website
https://www.lob.com

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Access Vendor Portal to update and manage your profile.

Lob Likes & Dislikes

Like

- Automation capabilities help reduce my manual work, - Being able to mail at scale - User friendly

Dislike

- Level of reporting detail within the platform - Lack of deeper tracking insights

Lob Reviews and Ratings

4.0

(1 Rating)

Rating Distribution

5 Star
0%
4 Star
100%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

0.0

Integration & Deployment

0.0

Service & Support

5.0

Product Capabilities

4.0

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  • Marketing Associate
    10B+ USD
    Transportation
    Review Source

    Efficient Manual Work Reduction With Room to Improve Reporting Capabilities

    4.0
    May 8, 2026
    Overall my experience has been positive. Its intuitive and easy to navigate but still has a few areas that can be enhanced.
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