• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Lumen Cisco Hosted Collaboration Solution
Logo of Lumen Cisco Hosted Collaboration Solution

Lumen Cisco Hosted Collaboration Solution

byLumen
in Midmarket Unified Communications as a Service, North America (Retired)
4.0

Overview

Product Information on Lumen Cisco Hosted Collaboration Solution

Updated 13th October 2025

What is Lumen Cisco Hosted Collaboration Solution?

Lumen Cisco Hosted Collaboration Solution is a software that provides integrated communication and collaboration tools for businesses. The software offers features such as voice, video, messaging, conferencing, and mobility to support enterprise communications. It enables organizations to connect teams, manage interactions, and increase productivity by delivering unified communications through a cloud-based platform. The software addresses business needs for secure, scalable, and flexible collaboration, allowing users to work from various locations and devices. It aims to streamline communication processes and enhance operational efficiency by centralizing communication tools within a managed environment.

Lumen Cisco Hosted Collaboration Solution Pricing

Lumen Cisco Hosted Collaboration Solution is a software that offers a subscription-based pricing structure, typically billed per user per month. The pricing includes access to collaboration features such as voice, video, messaging, and conferencing, with options to select different tiers based on feature sets and number of users. Additional services or add-ons are available at extra cost, and enterprise agreements may provide volume discounts.

Overall experience with Lumen Cisco Hosted Collaboration Solution

SYSTEMS ADMINISTRATOR
250M - 500M USD, Manufacturing
FAVORABLE

“Over Very Good!”

4.0
Jun 24, 2022
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
IT DIRECTOR
<50M USD, IT Services
CRITICAL

“cisco name is a standard lumen was able to impliment with low hassle ”

3.0
Jun 28, 2022
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 31st January 2024

Lumen is a multinational technology focused on igniting business growth by connecting people, data, and applications – quickly, securely, and effortlessly. Leveraging its robust network, the company offers a wide variety of services ranging from metro connectivity to long-haul data transport, edge cloud, security, and managed service capabilities. Lumen is committed to continuous improvement and innovation in its service offerings to meet customer needs today and as they build for tomorrow.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1968
Head office location
Monroe, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
http://www.lumen.com

Do You Manage Peer Insights at Lumen?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Lumen Cisco Hosted Collaboration Solution Alternatives

Logo of Vonage Enterprise
1. Vonage Enterprise
4.2
(20 Ratings)
Logo of Intermedia Cloud Voice
2. Intermedia Cloud Voice
4.3
(8 Ratings)
Logo of Bell Total Connect
3. Bell Total Connect
4
(6 Ratings)
View All Alternatives

Peer Discussions

Lumen Cisco Hosted Collaboration Solution Reviews and Ratings

4.0

(3 Ratings)

Rating Distribution

5 Star
33%
4 Star
33%
3 Star
33%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • IT DIRECTOR
    <50M USD
    IT Services
    Review Source

    cisco name is a standard lumen was able to impliment with low hassle

    3.0
    Jun 28, 2022
    nobody ever got fired for choosing cisco with lumen helping to implement the services it made a decent implementation. services work as expected. we liked the onsite implementation guys
  • IT DIRECTOR
    <50M USD
    IT Services
    Review Source

    cisco name is a standard lumen was able to impliment with low hassle

    3.0
    Jun 28, 2022
    nobody ever got fired for choosing cisco with lumen helping to implement the services it made a decent implementation. services work as expected. we liked the onsite implementation guys
  • Read All 3 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Market Guide for Midmarket Unified Communications as a Service, North America (Retired)
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Lumen Cisco Hosted Collaboration Solution Likes & Dislikes

Like

1. Big cost savings over on-prem UC solution 2. No worries about having to update on-prem UC hardware or software 3. Works much better for remote workforce

Like

1. Big cost savings over on-prem UC solution 2. No worries about having to update on-prem UC hardware or software 3. Works much better for remote workforce

Like

1. Big cost savings over on-prem UC solution 2. No worries about having to update on-prem UC hardware or software 3. Works much better for remote workforce

Dislike

handsets are not very flexible, but that's becoming most vendors. not really issue with the service.

Dislike

handsets are not very flexible, but that's becoming most vendors. not really issue with the service.

Dislike

handsets are not very flexible, but that's becoming most vendors. not really issue with the service.

Reviewer Insights for: Lumen Cisco Hosted Collaboration Solution