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  1. Home
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  3. Lumen Hosted VoIP
Logo of Lumen Hosted VoIP

Lumen Hosted VoIP

byLumen
in Midmarket Unified Communications as a Service, North America (Retired)
3.6

Overview

Product Information on Lumen Hosted VoIP

Updated 13th October 2025

What is Lumen Hosted VoIP?

Lumen Hosted VoIP is a software that delivers voice over internet protocol services designed for business communications. The software enables users to make and receive calls using an internet connection instead of traditional phone lines. It provides features such as call forwarding, voicemail, conference calling, and auto attendant, supporting mobile and remote workforce communications. The software integrates with desktop and mobile devices and offers management tools for call routing and user settings. By facilitating scalable and flexible voice services, this software addresses the need for reliable and unified communications within organizations seeking to reduce dependency on legacy telephony infrastructure and improve operational efficiency.

Lumen Hosted VoIP Pricing

Lumen Hosted VoIP software uses a subscription-based pricing model, typically charging organizations on a per user per month basis. Pricing structure may vary depending on selected features, such as call management tools, unified communications options, and scalability requirements. Contract terms and volume commitments can influence pricing and service levels.

Overall experience with Lumen Hosted VoIP

Owner
<50M USD, IT Services
FAVORABLE

“Good tool for communication with call handling features.”

4.0
Jun 24, 2022
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
IT DIRECTOR
<50M USD, IT Services
CRITICAL

“overall a good phone option for voip, walked through by the lumen team”

3.0
Jun 28, 2022
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 31st January 2024

Lumen is a multinational technology focused on igniting business growth by connecting people, data, and applications – quickly, securely, and effortlessly. Leveraging its robust network, the company offers a wide variety of services ranging from metro connectivity to long-haul data transport, edge cloud, security, and managed service capabilities. Lumen is committed to continuous improvement and innovation in its service offerings to meet customer needs today and as they build for tomorrow.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1968
Head office location
Monroe, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
http://www.lumen.com

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Peer Discussions

Lumen Hosted VoIP Reviews and Ratings

3.6

(4 Ratings)

Rating Distribution

5 Star
25%
4 Star
25%
3 Star
50%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • IT DIRECTOR
    <50M USD
    IT Services
    Review Source

    overall a good phone option for voip, walked through by the lumen team

    3.0
    Jun 28, 2022
    hosted voip solution, they shipped us a box with all the phones. we spent some time with them building out the phone trees and setting up the service. phones came preconfigured. all we had to do was connect them and they worked
  • IT DIRECTOR
    <50M USD
    IT Services
    Review Source

    overall a good phone option for voip, walked through by the lumen team

    3.0
    Jun 28, 2022
    hosted voip solution, they shipped us a box with all the phones. we spent some time with them building out the phone trees and setting up the service. phones came preconfigured. all we had to do was connect them and they worked
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  • Market Guide for Midmarket Unified Communications as a Service, North America (Retired)
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Lumen Hosted VoIP Likes & Dislikes

Like

Lumen Hosted Voip is easy to use, and also easy to make the changes that we need to the setup. The adaptability of the system is a key benefit that we were looking for.

Like

Lumen Hosted Voip is easy to use, and also easy to make the changes that we need to the setup. The adaptability of the system is a key benefit that we were looking for.

Like

Lumen Hosted Voip is easy to use, and also easy to make the changes that we need to the setup. The adaptability of the system is a key benefit that we were looking for.

Dislike

there are limitations of what you can do or are licensed to do. but overall it was great. not sure we are a huge fan of the handset options.

Dislike

there are limitations of what you can do or are licensed to do. but overall it was great. not sure we are a huge fan of the handset options.

Dislike

there are limitations of what you can do or are licensed to do. but overall it was great. not sure we are a huge fan of the handset options.

Reviewer Insights for: Lumen Hosted VoIP