• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In

Overview

Product Information on Muck Rack

Updated 13th October 2025

What is Muck Rack?

Muck Rack is a software designed for public relations and communications professionals to manage media relationships, monitor news, and analyze media coverage. The software provides a searchable database of journalists and media outlets, enabling users to identify and connect with relevant contacts. It offers tools for media list management, press release distribution, and real-time monitoring of news mentions. Muck Rack also includes features for tracking the impact of PR campaigns, generating reports, and managing team workflows. By consolidating media outreach and analysis in one platform, the software supports organizations in streamlining their public relations activities and measuring outcomes more effectively.

Muck Rack Pricing

The software uses a subscription-based pricing model, where access to its media database, monitoring, and PR management features is provided for a recurring fee. Pricing varies based on organization size, required features, and number of users, and prospective clients may be required to contact for a customized quote as standard rates are not publicly available.

Overall experience with Muck Rack

Saas
50M - 250M USD, Software
FAVORABLE

“Media Monitoring Improves Outreach Efficiency But Learning Curve May Delay Adoption”

4.0
Jan 12, 2026
Using Muck Rack has honestly changed the way I handle media outreach, but it wasn't love at first click, it was more like surprised appreciation. At first, the dashboard felt a bit overwhelming, but once I started using it regularly, it became obvious how much it streamlined my workflow compared to the patchwork of spreadsheets and random lists I used before. Instead of guessing where journalists are active or what they care about, Muck Rack gave me actual signals, and that shifted my strategy from scattershot to targeted.
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Market Guide for PR and Media Monitoring Tools

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

About Company

Company Description

Updated 12th September 2025

Muck Rack operates as a Public Relations Management platform, facilitating companies to establish connections with media, handle potential crisis scenarios, and show the influence of public relations on business results.

Company Details

Updated 12th September 2025
Company type
Private
Year Founded
2009
Head office location
Miami, United States
Number of employees
201 - 500
Website
https://muckrack.com

Do You Manage Peer Insights at Muck Rack?

Access Vendor Portal to update and manage your profile.

Reviewer Insights for: Muck Rack
Performance of Muck Rack Across Market Features

Muck Rack Likes & Dislikes

Like

What I like most about it comes down to three big things. First, the media monitoring is genuinely useful; I can see when a reporter or outlet mentions a topic I care about without having to do manual searches all day. That alone saves me time. Second, the database of journalists and media contacts is incredibly detailed; the ability to filter by beat, outlet, location, or recent coverage means I'm not blindly shooting pitches. Lastly, the alert system allows me to not have to obsessively refresh feeds, the relevant updates come to me which feels like a small luxury in PR life.

Like

I can get to know about journalist beat. That help be to create a dedicated pitch for journalists.

Like

media database is accurate; tracking features are great and monitoring capabilities are good for our general view into coverage and issues

Dislike

The learning curve is real, especially when you're trying to get new team members up to speed quickly, it can feel like there's a lot to unpack before you're truly productive. Some of the alert noise needs better filtering; I've had days where I've had to dig through notifications that aren't relevant. And while the platform is comprehensive, it can be sluggish when running broad searches or working with large lists, which gets annoying when I'm under a deadline.

Dislike

interface is a bit complex for new users. TV Coverage is not able to be tracked. Sometimes some digital coverage is also missing.

Dislike

nothing comes to mind

Top Muck Rack Alternatives

Muck Rack Reviews and Ratings

  1. Home
  2. /
  3. Muck Rack
Logo of Muck Rack

Muck Rack

byMuck Rack
in PR and Media Monitoring Tools
4.4

4.4

(5 Ratings)

Rating Distribution

5 Star
40%
4 Star
60%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Saas
    50M-1B USD
    Software
    Review Source

    Media Monitoring Improves Outreach Efficiency But Learning Curve May Delay Adoption

    4.0
    Jan 12, 2026
    Using Muck Rack has honestly changed the way I handle media outreach, but it wasn't love at first click, it was more like surprised appreciation. At first, the dashboard felt a bit overwhelming, but once I started using it regularly, it became obvious how much it streamlined my workflow compared to the patchwork of spreadsheets and random lists I used before. Instead of guessing where journalists are active or what they care about, Muck Rack gave me actual signals, and that shifted my strategy from scattershot to targeted.
  • Communications Manager
    <50M USD
    Finance (non-banking)
    Review Source

    Media Channel Monitoring Tool Offers Journalist Beat Insights for Pitch Targeting

    5.0
    Apr 14, 2026
    very useful tool to monitor coverage across all media channels.
  • Corp Comms
    1B-10B USD
    Banking
    Review Source

    As good as any PR software Ive used

    4.0
    Aug 19, 2024
    I have used many PR software tools over the years and muck rack is as good as any. I found it useful easy to navigate includes the information I need to do my job.
  • CHIEF OF STAFF
    <50M USD
    Consumer Goods
    Review Source

    Best data base and tools for the price

    5.0
    Sep 30, 2022
    Muckrack is a solid platform for media intelligence, pitching and tracking.
  • DIGITAL MARKETING MANAGER
    <50M USD
    Retail
    Review Source

    great for PR, but not essential for everyone

    4.0
    Sep 16, 2022
    Great software to help keep and build relationships with the media for your company
Showing Result 1-5 of 5
Logo of Prowly
1. Prowly
4.5
(15 Ratings)
Logo of Agility PR Solutions
2. Agility PR Solutions
4.6
(9 Ratings)
Logo of Press Ranger
3. Press Ranger
4.9
(7 Ratings)
View All Alternatives