Overview
Service Information on NTT Data Digital Experience Services
What is NTT Data Digital Experience Services?
NTT Data Digital Experience Services Pricing
Overall experience with NTT Data Digital Experience Services
“Experienced Teams and Structured Approach Bring Reliability to Digital Experience Projects”
About Company
Company Description
NTT DATA is an established global IT services provider that has its operations spread over 50 countries, with its main operations centered in Tokyo. The main industry problem that it seeks to address is the need for technological innovation. To this end, NTT DATA works towards creating better solutions for day-to-day life by connecting people. Its broad range of services includes consulting, application, business process, cloud, and infrastructure services that cater to both businesses and governments across the globe. The company's unique culture, which has evolved over the past five decades, emphasises on being people-oriented and focusing on getting the small details right, with the aim to make a significant impact globally. This culture combines the influence of a global brand with the dynamism and passion typically associated with entrepreneurship.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: NTT Data Digital Experience Services
NTT Data Digital Experience Services Likes & Dislikes
Strong delivery discipline and predictable execution. The team is experienced and understands enterprise scale requirements well. They also offer a wide range of digital experience capabilities under one umbrella, which makes coordination easier.
We particularly appreciate the meticulous customer support provided, including the detailed development of system user personas and the presentation of multiple finely-tuned proposals in response to our requests regarding screen design.
Deep knowledge of customer experience, high profesional talent, and the ability to anticipate market trends
Engagement can sometimes feel process-heavy, which slows decision-making in fast moving scenarios. GenAI capabilities, while improving, are still not as mature or productized as some niche AI-first vendors. There is also dependency on specific team members, so consistency can vary if resources change during the engagement.
We believe that if the team member with deeper expertise related to our business had been assigned, the quality of the output would have been further enhanced.
Aligment with set objectives, ability to adapt to change and agility in hiring
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Peer Discussions
NTT Data Digital Experience Services Reviews and Ratings
- Director Of Partnerships<50M USDSoftwareReview Source
Experienced Teams and Structured Approach Bring Reliability to Digital Experience Projects
Overall positive experience. NTT data brought strong delivery discipline, experienced teams and structured experience to digital experience program. Planning and execution was generally smooth and the breadth of capabilities helped address complex requirements. Areas like GenAI could improve further, but overall engagement was reliable and value-driven. - Deputy DirectorGov't/PS/EdGovernmentReview Source
This service provided us with a highly satisfactory solution to our requests.
The team patiently listened to our highly specialized business requirements and sincerely addressed our needs by proposing solutions utilizing AI technology and making necessary adjustments. - Design Manager50M-1B USDBankingReview Source
Company Expertise in Customer Experience Highlighted Amid Adaptability Concerns
The strengths lie in the company´s deep knowledge of customer experience while there is room for improvement in the adaptability of the service - VP, Marketing50M-1B USDManufacturingReview Source
A new approach to projects
New 360 approach that boosts ideas and deliver a results shared internally - PROGRAM DIRECTOR50M-1B USDIT ServicesReview Source
Experience Rapid Incident Response and Compliance
It has been an incredible experience with NTT Data Digital Experience Services, it provides rapid response to security incidents, advanced threat detection, data encryption and ensures regulatory compliance.